Gigaset Maxwell 10 Administration Manual Download Page 3

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Maxwell 10 / en / A31008-N4001-R102-1-20 / MaxwellIVZ.fm / 22.01.2014

Contents

mplat

A4, V

rsion 1, 0

3.04.2012

Service (Customer Care) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Protecting our environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Open Source Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Information on license rights and copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Summary of Contents for Maxwell 10

Page 1: ...Maxwell 10 en A31008 N4001 R102 1 20 Cover_front fm 22 01 2014 Template A4 Version 1 03 04 2012 Maxwell 10 Administration ...

Page 2: ... the Web configurator menu tree 13 Network and connectors 14 LAN settings 14 Phone Systems 16 QoS settings Quality of Service 17 VoIP settings 18 Security settings 19 Telephony 20 Connections 20 Audio settings 25 Video settings 26 Call divert 26 Local settings 27 Dialling plans 28 Do Not Disturb DND 29 Call records 29 Voice mail services 29 Services 30 Door interphone 30 Online directory 30 LDAP d...

Page 3: ...ts 3 Template A4 Version 1 03 04 2012 Service Customer Care 40 Questions and answers 40 Protecting our environment 40 Appendix 41 Care 41 Contact with liquid 41 Specifications 41 Open Source Software 42 General 42 Information on license rights and copyright 42 Index 43 ...

Page 4: ...Template A4 Version 1 03 04 2012 Overview Microphone Camera Camera Status LED Headset EHS Headset Handset LAN PoE Connectors HDMI projector TV Loudspeaker Power Supply Unit EHS USB headset camera mouse keyboard PC Front 1 2 3 1 2 3 4 5 6 7 8 9 10 11 12 5 6 7 8 9 10 11 12 4 ...

Page 5: ...sonal data images videos or music you can insert a microSD card not included into your phone Open the left cover on the back side of the device 1 1 Insert fingernail into the slit on the card slot and pull card slot forwards 2 Flip card slot upwards 3 Insert card 4 Flip card slot downward 5 Push backwards until it clicks into place 6 5 6 2 3 4 5 6 Close cover 7 7 ...

Page 6: ...e display currently shown is captured u If the screenshot feature is not activated The display is switched on off The display key is located behind the right cover on the back side of the device The screenshot feature must be activated in the Web configurator p 38 The Screenshots are stored in the Gallery app Additional information about your phone Using the phone Video films on your device On the...

Page 7: ...ional LAN connection in your network 3 DECT Multicell System for connetion to up to 100 DECT handsets 4 DECT base for connection to DECT handsets 5 Ethernet switch Supports Quality of Service QoS Gigabit Ethernet and PoE Power over Ethernet 6 Phone system e g Gigaset T500 PRO Forms Internet telephony ISDN or S2M connections Analogue devices can be connected A net work connection is established usi...

Page 8: ...cted directly to the phone providing you with an additional LAN connection in your network 2 Gateway to the Internet for the connected devices Routes VoIP calls from the phone to the Inter net You establish the connection to the gateway via cable or wirelessly via WLAN 3 The SIP provider transfers calls from the Internet and establishes a connection with the standard telephone network In this scen...

Page 9: ...ime If the reg istration is successful a message is output Establishing a connection to the local network Your phone must be connected to the local network before it can connect to a phone system or the Internet and before you can operate it from a PC You can connect the phone to the local network via Ethernet or WLAN Connecting via Ethernet Make sure that the phone s LAN port is connected to an E...

Page 10: ...n has been established you will see the WLAN icon in the toolbar It displays the signal strength A list of WLANs in range of your phone is displayed An icon indicates the signal strength Secure net works are identified with a lock icon If necessary tap on context menu SCAN to update the list Tap on the desired WLAN Enter password net work key Tap on Connect Adding another WLAN WLANs that are not i...

Page 11: ... VoIP accounts for your device or u You have registered with a VoIP provider e g via your PC and set up a VoIP account The device searches the network for a provisioning file and checks whether VoIP accounts already exist If the telephone has existing VoIP accounts these accounts are configured automatically You can now make calls with your phone via the Internet If the telephone has no existing V...

Page 12: ...t Ethernet Configuration When connected via WLAN On the Start screen tap on Select Settings Wi Fi Tap on the network your phone is connected to Accessing the Web configurator Launch the Internet browser on your PC Enter the IP address in the browser s address field Example The login screen appears Select the appropriate language from the drop down list Enter the password Default admin Click on Log...

Page 13: ...P Settings p 18 Security Settings p 19 Telephony Connections p 20 Audio p 25 Video p 26 Call Divert p 26 Local Settings p 27 Dialling Plans p 28 Do Not Disturb p 29 Call Live Recording p 29 Voicemail Services p 29 Services Door Interphone p 30 Online Directories p 30 LDAP p 31 Function Keys Keys p 33 System Date and time p 35 Security p 36 Reboot and Reset p 36 Auto Provisioning p 36 Save and Rest...

Page 14: ...etworks known as VLANs VLAN Virtual Local Area Network Standard IEEE 802 1Q Multiple VLANs share a physical network and its components e g switches Data packets from a VLAN are not forwarded to another VLAN VLANs are often used to sep arate the data traffic of different services Internet telephony Internet TV etc and to define different priorities for the data traffic You can operate your phone an...

Page 15: ...f values to service classes according to IEEE 802 1p Select one of the following options for Use VLAN tagging No If you are not using a VLAN default LAN Port only If you are operating the phone and PC in the same VLAN LAN and PC Port If you are operating the phone and PC in dif ferent VLANs Enter the VLAN identifier for your virtual network in the VLAN Identifier 1 4094 field When selecting LAN an...

Page 16: ...nfigure access to your phone Settings Network and Connections Phone Systems If your phone is connected to a phone system select what type of phone system it is e g Call Manager If your phone is connected to a phone system youcan descide how to handle incoming and outgoing calls for different situations The availability of the following options depends on the selected phone system For the following...

Page 17: ...ed Services DiffServ defines a number of classes for the quality of service and within these classes various priority levels for which specific prioritisation procedures are defined You can specify different QoS values for SIP and RTP packets SIP packets Session Initiation Protocol contain the signalling data while RTP Real time Transport Protocol is used for the voice transfer Settings Network an...

Page 18: ...ort and RTP port SIP port Specify the local communication port that the phone should use to send and receive signalling data Specify a number between 1024 and 49152 The default port number for SIP signalling is 5060 RTP port Specify the local communication port that the phone should use to receive voice data Enter an even number between 1024 and 49152 The port number must not be the same as the po...

Page 19: ...server A server certificate has to be downloaded onto your device so that the device can carry out authentication The Server certificates and CA certificates lists contain all downloaded certificates Select a certificate from one of the lists Click on Remove to delete the certificate from the list Click on Details to display information about the certificate Click on Disable Enable to temporarily ...

Page 20: ... ured VoIP account and whether an area code should be dialled first u Do Not Disturb DND p 29 You can use the blacklists to block incoming calls from selected numbers and also to block all anonymous calls u Call records p 29 This is where you define where recordings of conversations are saved u Voice mail services p 29 On this screen you can configure your network mailbox Connections You can estab...

Page 21: ...When the process is complete the connection is displayed in the list Connections The following information is shown for each configured connection Activating deactivating connections Only activated connections can be used for Internet telephony To use a configured connection select Active Specifying a default line for outgoing calls Select Default send account for the connection that you want to u...

Page 22: ...87654321 provider de you would enter provider de Proxy server address The SIP proxy is your VoIP provider s gateway server Enter the IP address or the DNS name of your SIP proxy server Example myprovider com Proxy server port Enter the number of the communication port that the SIP proxy uses to send and receive signal ling data SIP port Port 5060 is used by most VoIP providers Registration server ...

Page 23: ...ich the phone should repeat the registration with the STUN server The repeat is required so that the phone s entry in the tables of the STUN server is retained The repeat will be carried out for all activated VoIP phone numbers Ask your VoIP pro vider for the STUN refresh time if necessary Default setting 240 seconds NAT refresh time sec Specify the intervals at which you want the phone to update ...

Page 24: ...sed accepted calls count if you wish to activate this function Default setting No Allowing or blocking call waiting If you receive another incoming call during a call this is indicated by Call Waiting by default For each connection it is possible to set whether or not Call Waiting is permitted If you want to deactivate the function select No Setting ring tones You can set ring tones for each confi...

Page 25: ...ecipient must use the same voice codec The voice codec is negotiated between the sender and the recipient when establishing a con nection You can influence the voice quality by selecting bearing in mind the bandwidth of your Internet connection the voice codecs your phone is to use and specifying the order in which the codecs are to be suggested when a VoIP connection is established Select the req...

Page 26: ...o another phone number Settings Telephony Call Divert Specify for the VoIP account when a call should be diverted Enter the Phone number to which calls are to be forwarded Click on Save to activate the call divert H 264 Video compression format for streaming internet sources such as videos from Vimeo YouTube and the iTunes Store web software such as the Adobe Flash Player and Microsoft Silverlight...

Page 27: ...rea code for local calls your phone prefixes all VoIP calls in the local area with the area code entered i e all numbers that do not begin with 0 even when dial ling numbers from the directory and other lists Exceptions Numbers for which you have set dialling plans Select Other Country from the end of the Country list Enter the full prefix for the country in which you use your phone Otherwise erro...

Page 28: ...ction that should be used to call this phone number from the drop dow list Enter a name for this dialling plan in the Comment field Click on Add to add the rule to the list Click on Delete to delete a rule from the list Select Active to activate the rule Access Code The access code you enter is automatically added as prefix to numbers during dialling Define when it should be used The prefix can be...

Page 29: ...ll list app Settings Telephony Call Live Recording Click on Save to save the settings Voice mail services Some VoIP providers offer answer machines on the network network mailboxes These accept incoming calls on the corresponding VoIP phone number You can access voice mails on the network mailbox within the VOICEMAIL area of the Call list app To record all calls set up a network mailbox for each o...

Page 30: ...description of your door interphone Enter the URL of the camera in the Camera URL field Set how often the image should be refreshed in ms in the Reload rate field Minimum time 200 ms Click on Add to add a camera to the list Click on Delete if you want to remove a camera from the list Click on Save to save your settings Online directory If you want to use an online directory select the provider on ...

Page 31: ...ill need information about the configuration of the LDAP server to do this Settings Services LDAP Enter a name in the Name of directory This is the name under which the directory will be dis played on your device Enter all the data for your LDAP server and the directory Max hits Maximum number of search results to be displayed Default setting 50 Access to the LDAP data base Server address IP addre...

Page 32: ...e numbers Example telephoneNumber mobile The percent symbol is then replaced by the part of the telephone number entered by the user When dialling if a user enters the numbers 123 for example all telephone numbers office and mobile that begin with 123 are searched for in the LDAP database The telephone number is completed with the addition of information from the database Multiplecriteria canbe co...

Page 33: ...is screen you can programme the function keys Settings Function Keys Your Maxwell 10 allows you to assign frequently used functions or phone numbers to up to 100 keys so that you can access them with one key press All available function keys are shown with Key setting Attribute name In the directory Meaning givenName First name Name sn cn displayName Surname Name with which the entry is listed cn ...

Page 34: ... comes in and light up if the line on any extension is busy You can accept an incoming call if you have set the Directed call pickup code This function is only available if your telephone is connected to a Gigaset phone system and the number has been assigned to a group The function key can also be assigned using the phone sys tem Enter the Phone number for the shared line If you wish you accept c...

Page 35: ...38 u System log Configure and start system logging p 38 Date and time On this screen you can specify a time server or enter the date and time manually Settings System Date and Time Defining the time server Entering the date and time manually Setting the time zone Saving settings Click on Save to save the settings on this screen Select Yes for Automatic adjustment of system time with time server En...

Page 36: ...gs on this screen Rebooting the system and restoring factory settings You may have to reboot your phone in certain operational situations or reset the system to factory settings Settings System Reboot and Reset Auto Provisioning Phone settings can also be set via automatic provisioning by a provisioning server in the network Settings System Auto Provisioning Click on OK to start auto provisioning ...

Page 37: ...phony can also deliver updates for the phone firmware and or for the profile of your VoIP account Settings System Firmware Update Updating firmware automatically Select Yes for Automatic check for software updates to search for new firmware updates If you use another update server enter the Web address for the automatic update search in the Data server field Click on Update firmware to start the s...

Page 38: ...back side p 6 Settings System Screenshot Select Yes to enable the display key to be used to capture a screenshot Click on Save to save your settings If the function is disabled pressing the display key will turn on off the display System log You can define that specific events are logged on an external syslog server This information may be useful in the event of problems involving service personel...

Page 39: ...ing or outgoing data packet to or from your phone is recorded and stored on the internal device storage Click on Stop to stop recording To save the PCAP file on your computer click on Download and select a directory in the file system on your computer where the file should be stored To delete the recorded log file from the internal device storage click on Clear IP address The phone s current IP ad...

Page 40: ...istribution use service and disposal is evaluated early on during product and process design Further information on environmentally friendly products and processes is available on the Internet at www gigaset com Environmental management system Gigaset Communications GmbH is certified according to the international standards ISO 14001 and ISO 9001 ISO 14001 Environment Certified since September 200...

Page 41: ...horoughly 4 Place the device in a dry warm place for at least 72 hours not in a microwave oven etc 5 Do not switch on the device again until it is completely dry When it has fully dried out you will normally be able to use it again Specifications LAN 2 port LAN switch 10 Mbit 100 Mbit 1Gbit USB 2 0 type A high full low host interface Bluetooth Class 2 IEEE 802 15 1 DECT GAP CAT iq1 0 EcoMode WLAN ...

Page 42: ...reen Settings About tablet Legal information Open source licences Information on license rights and copyright Your Gigaset unit includes Open Source software which is subject to the GNU General Public License GPL or the GNU Lesser General Public License LGPL You can download the corresponding source code from the Internet at www gigaset com opensource The appropriate source code can also be reques...

Page 43: ...ply unit 4 USB 4 Contact with liquid 41 Counting accepted calls 24 Counting missed calls 24 Country 27 Counts for missed and accepted calls 24 D DECT handset registering 9 DHCP server 9 Diagnostic information PCAP logging 39 system log 38 Dialling code 27 Dialling plans 20 28 DiffServ Differentiated Services 17 Directory LDAP 31 online 30 transferring from PC to phone 37 Directory online selecting...

Page 44: ...32 O Outbound proxy 23 mode 23 Outbound server address 23 P Park Orbit assigning a function key 34 Password displaying in readable form 36 for Web configurator 36 PC connecting 4 PCAP log file 39 Phone factory settings 36 rebooting 36 Phone system 7 type 16 PoE 4 PoE Power over Ethernet 7 Power Supply Unit 4 Priority of voice data 15 17 Provider profile 22 Provisioning file 11 36 Proxy configurati...

Page 45: ...system 8 USB 4 V Video settings 26 VLAN Virtual Local Area Network 14 VLAN priority 15 VLAN tagging 14 Voice mail 29 Voice quality 17 25 VoIP account automatic configuration 22 configuration via provider profile 22 entering registration data 22 personal provider data 22 setting up 20 VoIP status 39 W Web configurator 12 accessing 12 changing password 36 login screen 12 menu structure 13 selecting ...

Page 46: ...nstraße 2a D 46395 Bocholt All rights reserved Subject to availability www gigaset com Gigaset Communications GmbH 201 Maxwell 10 en A31008 N4001 R102 1 20 Cover_back fm 22 01 2014 Template A4 Version 1 03 04 2012 A31008 N4001 R102 1 20 ...

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