104
Customer Service & Assistance
Gigaset DX600A isdn / IM-OST EN / A31008-N3101-R601-1-7619 / appendix.fm / 05.03.2010
V
e
rsion 4, 16.0
9
.2005
Checking service information
If you contact Customer Services, you may
need the desktop phone's service informa-
tion.
Prerequisite:
You have dialled or you are
already making an external call. The connec-
tion has been established for at least 8 sec-
onds.
§Options§
¢
Service Info
Confirm selection with
§OK§
.
The following information/functions can be
selected with
q
:
1:
Desktop phone serial number
(RFPI)
2:
Not in use: - - -
3:
Informs the service employees
of the desktop phone settings
(in hex diagram) e.g., the
number of registered handsets,
repeater mode. The last 4 digits
indicate the number of operat-
ing hours (hexadecimal).
4:
Variant (digits 1 to 4),
Telephone firmware version
(digits 5 to 6).
6:
Device number of the desktop
phone. This contains additional
information for the service
employer.
Unlock System
Confirm selection with
§OK§
.
If necessary you can unlock a
provider-specific device lock
with a corresponding code.
Send configuration
Select this option only if you are
requested to do so by the Serv-
ice employee.
Authorisation
This device is intended for the ISDN tele-
phone connection in your network.
Country-specific requirements have been
taken into consideration.
We, Gigaset Communications GmbH,
declare that this device meets the essential
requirements and other relevant regulations
laid down in Directive 1999/5/EC.
A copy of the 1999/5/EC Declaration of Con-
formity is available at this Internet address:
www.gigaset.com/docs
You cannot establish a connection to the desk-
top phone with your PC's Web browser.
¥
When establishing a connection, check the
desktop phone's local IP address that has
been entered. You can check the IP address
on your desktop phone
¥
Check the connections between the PC and
the desktop phone. Transmit a ping com-
mand to your desktop phone e.g., from your
PC (ping <desktop phone's local IP address>).
¥
You have tried to reach the desktop phone via
a secure http (https://...). Try again with
http://....
Exclusion of liability
Some displays may contain pixels (pic-
ture elements), which remain activated
or deactivated. As a pixel is made up of
three sub-pixels (red, green, blue), it is
possible that pixel colours may vary.
This is completely normal and does not
indicate an error.
