Gigafast PE902-EBx, User Manual

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the HomePlug device is the right type and working correctly. If all of this
seems to be correct, and you still receive nothing in the
Device window,
please contact technical support ( Appendix G ).
Part 2: Diagnose a Network HomePlug device
The Network tab shows all the other HomePlug Units on your powerline
network. It will represent them by MAC Address, and will also show the
available bandwidth to each unit (Units farther away from the current
computer might have a lower Data Rate, since the distance is farther). If
you add or subtract units from your home network, you might want to re-
Scan, by clicking the “
Scan HomePlug Network ” button. This will rescan
the network, and refresh with any changes.
**
Note** Only units with the same Network Password will be shown,
please check that first, to make sure they all have the same network
password (Case sensitive).
**Note**
If a Unit shows MAC Address of all 0’s, this unit might not have a
solid connection, or might not connect at all. If this is the case please
contact technical support (
Appendix G ).
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