Appendix
- 91 -
5-3
Troubleshooting
5-3-1 Frequently Asked Questions
To read more FAQs for your motherboard, please go to the Support\Motherboard\FAQ page on
GIGABYTE's website.
Q: In the BIOS Setup program, why are some BIOS options missing?
A: Some advanced options are hidden in the BIOS Setup program. Press <Delete> to enter BIOS Setup
during the POST. In the Main Menu, press <Ctrl>+<F1> to show the advanced options.
Q: Why is the light of my keyboard/optical mouse still on after the computer shuts down?
A: Some motherboard provides a small amount of standby power after the computer shuts down and
that's why the light is still on.
Q: How do I clear the CMOS values?
A: If your motherboard has a clearing CMOS jumper, refer to the instructions on the CLR_CMOS jumper
in Chapter 1 to short the jumper to clear the CMOS values. If your board doesn't have this jumper,
refer to the instructions on the motherboard battery in Chapter 1. You can temporarily remove the
battery from the battery holder to stop supplying power to the CMOS, which will clear the CMOS
values after about one minute. Refer to the steps below:
Steps:
1. Turn off your computer and unplug the power cord.
2. Gently remove the battery from the battery holder and wait for one minute.
(Or use a metal object like a screwdriver to touch the positive and negative terminals of the battery
holder, making them short for 5 seconds.)
3. Replace the battery.
4. Plug in the power cord and restart your computer.
5. Press <Delete> to enter BIOS Setup. Select "Load Fail-Safe Defaults" (or "Load Optimized Defaults")
to load BIOS default settings.
6. Saves changes and exit BIOS Setup (select "Save & Exit Setup") to restart your computer.
Q: Why do I still get a weak sound even though I have turned my speaker to the maximum volume?
A: Make sure your speaker is equipped with an internal amplifier. If not, try a speaker with power/
amplifier.
Q: What do the beeps emitted during the POST mean?
A: The following Award BIOS beep code descriptions may help you identify possible computer problems.
(For reference only.)
1 short: System boots successfully
2 short: CMOS setting error
1 long, 1 short: Memory or motherboard error
1 long, 2 short: Monitor or graphics card error
1 long, 3 short: Keyboard error
1 long, 9 short: BIOS ROM error
Continuous long beeps: Graphics card not inserted properly
Continuous short beeps: Power error
