Warranty Protection
It is extremely important to us that you are satisfied with LPX. Register it and activate your
warranty protection by mailing the warranty card included with LPX to Gibson USA,
Department W, P.O. Box 100087, Nashville, TN 37210-0087. If you encounter any kind of
problem, contact us as soon as possible so we can make things right.
Once you your warranty protection is active, LPX's electronic components are warranted to
be free from defects in materials and workmanship for a period of one (1) year from the
date of original purchase. Your warranty covers the cost of both labor and materials on any
repair deemed necessary by our Customer Service Representative for the warranty period,
subject to the limitations below. Please note that our warranty belongs to the original retail
purchaser only, and may not be transferred or assigned to subsequent owners.
If LPX malfunctions as a result of faulty materials or workmanship, Gibson will determine
whether repair or replacement is more appropriate. In case the original materials are no
longer available for repair, Gibson reserves the right to use materials regularly utilized at
the time of repair.
If we determine that replacing LPX best serves your interests, or in the unlikely event that
it is destroyed, lost, or damaged beyond repair while in our possession for repairs, we will
replace the product. If it is no longer available, it will be replaced with the most similar
product whose value does not exceed your original product’s purchase price.
Remember—as a necessary condition to the warranty coverage described in this section, you
must activate your warranty by mailing the warranty card included with LPX to Gibson USA,
Department W, P.O. Box 100087, Nashville, TN 37210-0087.
Warranty Limitations
Unfortunately, your product warranty cannot cover :
Any product that has been altered or modified in any way, or upon which any serial
or registration number has been tampered with or altered in any way.
Any product whose warranty card has been altered or contains false information.
Any product that has been damaged due to misuse, negligence, accident or improper
operation or storage.
Any product damaged during shipment. Inspect the package immediately upon
receipt, and notify the carrier immediately if there is damage.
Any product damaged as a result of extreme temperature, humidity, or the use of an
improper power source.
Any product not purchased through an authorized dealer, or any product that has had
repairs, modifications or alterations made by an unauthorized service technician.
Wear and tear based on normal usage.
Factory installed electronics after more than one year following the original date of
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