Troubleshooting
WARNING!
Refer to Safety chapters.
What to do if...
Problem
Possible cause
Remedy
There is no spark when you try
to activate the spark generator.
The hob is not connected to an
electrical supply or it is connec‐
ted incorrectly.
Check if the hob is correctly
connected to the electrical sup‐
ply. Refer to the connection dia‐
gram.
There is no spark when you try
to activate the spark generator.
The fuse is blown.
Make sure that the fuse is the
cause of the malfunction. If the
fuse is blown again and again,
contact a qualified electrician.
There is no spark when you try
to activate the spark generator.
Burner cap and crown are
placed incorrectly.
Place the burner cap and crown
correctly.
The flame extinguishes immedi‐
ately after ignition.
Thermocouple is not heated up
sufficiently.
After lightning the flame, keep
the spark generator activated
for equal or less than 10 sec‐
onds
The flame ring is uneven.
Burner crown is blocked with
food residues.
Make sure that the injector is
not blocked and the burner
crown is clean.
The burners do not work.
There is no gas supply.
Check the gas connection.
The appliance makes noises.
Some metal parts of the appli‐
ance expand and contract when
they heat up or cool down. The
noises are normal.
The flame colour is orange or
yellow.
The flame can look orange or
yellow in some areas of the
burner. This is normal.
The lamp does not operate.
The lamp is defective.
Replace the lamp.
Steam and condensation settle
on the food and in the cavity of
the oven.
You left the dish in the oven for
too long.
Do not leave the dishes in the
oven for longer than 15 - 20 mi‐
nutes after the cooking process
ends.
The oven does not heat up.
The necessary settings are not
set.
Make sure that the settings are
correct.
The turnspit does not rotate.
The turnspit is not correctly in‐
stalled into the turnspit hole.
Refer to "Using the turnspit".
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