INSTRUCTION & OPERATIONAL MANUAL
6
2. combustion safety;
3. checking for proper operation throughout the entire HIGH-to-LOW control
range.
We recommend signing a service agreement providing for at least one
check-up a year.
7. Trouble Shooting
This section provides an easy reference guide to the more common problems that
may occur during the operation of your equipment. The fault finding guide in this
section is intended to help you correct, or at least accurately diagnose problems
with your equipment.
Although this section covers the most common problems reported, you may
encounter a problem not covered in this section. In such instances, please contact
your local authorized service agent who will make every effort to help you
identify and resolve the problem. Please note that the service agent will require
the following information:
The Model Trade Name and the Serial Number of the Appliance. (Both of
them can be found on the rating label located on the appliance.)
Fault
Possible Cause
Remedy
Pilot won’t light
No gas supply
Ensure gas isolation valve is turned
on, and that bottle is not empty.
Call service provider
Blocked pilot injector
Pilot goes out
when gas control
knob released
Releasing knob
before the
thermocouple has
heated.
Hold knob in for at least 20
seconds following ignition of pilot.
Pilot flame too small.
Call service provider.
- Gas pressure too
low.
- Partially blocked
pilot injector
Thermocouple faulty
Call service provider.
Main burner will
not light
Incorrect supply
pressure
Call service provider.
Faulty gas control
Call service provider.
Note:
Components having adjustments protected by the manufacturer, are only
allowed to be adjusted by an authorized service agent. They are not to be adjusted
by an unqualified service person.
