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Technical Support
Frequently asked questions
1) Q: Can I use touch-enabled technology for my Digital Picture Frame?
A: The LCD screen does not support touch-enabled technology. Please use
the buttons to control the Digital Picture Frame.
2) Q: If I keep showing the same photo for a long time, will it damage the LCD
screen?
A: No. The Digital Picture Frame can display the same photo continuously for a
long time. But it is recommended not to show the same picture continuously for
more than 1 month.
3) Q: How do I store music files?
A: First, use a personal computer and popular audio editing software to
convert your music to MP3 format. The Digital Picture Frame will only play
MP3 files so all Windows Media Player™ and/or iTunes™ files will have to be
converted first. You can use a card reader or your digital camera to transfer
those files to your memory card.
4. How do connect my digital frame to my computer?
