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2. POWER SUPPLY INTERRUPTED
Description
This error can depend on:
• Mains supply failure. The station will restart when the supply is restored.
• The station protections tripped.
Solution
If the error continues after restoring the mains supply, make sure the voltage is present in the charging station
connection socket-outlet.
If the cause of the alarm was produced by the activation of the protections inside the device, resolve the problem
as indicated in the section
“System failure (error code 0001)”.
3. CONNECTOR ENERGISED
Description
The connector is energised when it should not be, and vice versa.
Solution
Use a multimeter to measure the presence of voltage in the connector.
If voltage is present
Check that the meter activation coil is powered at 230 VAC.
• If it is powered, the problem can originate from the control board. Make sure that cables are not disconnected
or poorly inserted in the control board.
• If it is not powered, check if cables are disconnected or poorly inserted in the connectors or power relay.
It may be necessary to replace the meter. Contact the telephone support service.
If voltage is not present
The problem may originate from the control board. Make sure that cables are not disconnected or poorly inserted
in the control board.
4. CHARGING SEQUENCE ERROR
Description
Abnormal charging sequence or vehicle disconnection while charging.
Solution
If the alarm activates due to the disconnection of the vehicle during the charging session, it will disappear after
the session ends.
If the alarm persists even when charging is not in progress, contact the telephone support service.
5. MAXIMUM PERMITTED CHARGING CURRENT
Description
The vehicle did not respect the maximum charging current limit permitted for the maximum specified time.
Solution
The alarm will disappear when the charging session for the electric vehicle that caused the alarm has ended.
