Getnet GR-124W User Manual Download Page 118

Page: 118 / 121

113

6 Troubleshooting

Why you can not access Web page to configure AP?

(1)

Open Web browser (i.e. IE) and select

Tools

Internet Options…

(2)

Click

Delete Cookies…

and

Delete Files…

respectively.

Why you can not establish the network connection?

Beyond

the

wireless coverage

(1)

Place the device near to the client.

(2)

Try to change the channel setting

Authentication

problem

(1)

Use the cable to connect the computer to the device.

(2)

Check the network security setting.

(3)

Try to reset the device by pressing the

Reset

button.

Summary of Contents for GR-124W

Page 1: ...1...

Page 2: ...E ADSL and DHCP Auto config 9 3 3 Connection Introduction for Ethernet User 12 3 4 Connection Introduction for Wireless User 12 3 5 Log In to the Web Page 15 4 Quick Start 17 4 1 Quick Start in the Br...

Page 3: ...ofile 83 5 5 2 Link Status 89 5 5 3 Site Survey 89 5 5 4 Statistics 92 5 5 5 Advance 92 5 5 6 QoS 94 5 5 7 About 96 5 6 Firewall 96 5 6 1 Filtering 96 5 6 2 Virtual Server 99 5 6 3 DMZ 101 5 6 4 Syste...

Page 4: ...r 3 Network Configuration and Introduction to Network Connection Modes Describes how to configure network settings and provides the introduction to network connection modes Chapter 4 Quick Start Provi...

Page 5: ...WPA Enterprise WPA PSK WPA2 Enterprise WPA2 PSK WPA PSK WPA2 PSK WPA WPA2 Enterprise and Dynamic WEP 802 1x Support 5 types of WAN connection modes including STATIC fixed IP DHCP Auto config PPPoE AD...

Page 6: ...CCK and OFDM and its data rate is up to 54 Mbps It is easy to install and can be applied to AP and router access GR 124W provides 64 bit and 128 bit WEP encryption schemes and WPA encryption associat...

Page 7: ...runs normally The following table describes the LED indicators on the front panel LED Indicator Color Status Description Power Red On Power is on Green On The device runs normally Off Power is off or...

Page 8: ...r is on Press the button again and then the power is off POWER Power socket for connecting the power adapter WAN WAN interface for connecting WAN or the uplink network devices LAN1 LAN4 LAN interface...

Page 9: ...pay attention to the following items When connecting the device to the computer hub router or switch the Ethernet cable should be less than 100 meters Do not place this device on an unstable surface...

Page 10: ...e wireless client roaming among different GR 124Ws you need to set the GR 124W properly Do as follows Set the same SSID for different GR 124Ws The SSIDs of all the computers and PDAs should be consist...

Page 11: ...you can manually set the TCP IP properties of the network adapter so that your PC can communicate with the GR 124W You may manually set the network adapter by following the steps below Step1 Right cli...

Page 12: ...7 Step3 Double click the Internet Protocol TCP IP to display the Internet Protocol TCP IP Properties page...

Page 13: ...tween 2 and 254 Step5 Set subnet mask and then click the OK button to finish manual setting Step6 After finishing setting you may ping the default IP address of the GR 124W to check whether the curren...

Page 14: ...C can ping through the default IP address of the GR 124W and the following page appears it indicates that the connection between PC and the GR 124W is normal 3 2 Introduction to PPPoE ADSL and DHCP Au...

Page 15: ...ore details please refer to ADSL or Cable modem user manual or consult ISP and the manufactures of the ADSL or cable modem Step2 Use one Ethernet cable connects the LAN interface of the ADSL or cable...

Page 16: ...If you can access the Internet without dial up and ISP provides DHCP service please follow the steps below to finish setting Step1 Use one Ethernet cable to connect the uplink interface of router or...

Page 17: ...default the NAT function of the GR 124W is enabled Users using the LAN interfaces of the GR 124W will use the same IP address of the WAN interface to access the Internet Usually users using the LAN in...

Page 18: ...twork list and the network list will be refreshed The default SSID of the GR 124W is Getnet Choose the AP that you want to connect and then click the Connect button The default wireless security mode...

Page 19: ...d you need to enter the encryption key in the field of network key and then click the Connect button Step4 If the wireless network card connects to GR 124W successfully the character Connected will ap...

Page 20: ...he Basic Wireless Settings page For more information about the wireless settings please refer to 5 4 Wireless Settings Gateway Mode Note After your wireless network card connects to AP successfully us...

Page 21: ...r and enter http 192 168 1 1 in the IE address bar Enter the user name admin by default and the password admin by default on the login page After clicking the OK button on the login page you can log i...

Page 22: ...ces of the GR 124W or other wireless devices to a LAN Click Operation Mode to display the Operation Mode Configuration page On the Operation Mode Configuration page choose the Bridge mode and then cli...

Page 23: ...Apply button to apply the settings 4 2 Quick Start in the Gateway Mode In the gateway mode the GR 124W accesses the Internet by ADSL or cable modem and several users share the IP address provided by t...

Page 24: ...tion Mode to display the Operation Mode Configuration page On the Operation Mode Configuration page choose the Gateway mode and then click the Apply button 4 2 1 System Management If you want to set t...

Page 25: ...hronization time After finish setting click the Apply button to apply the settings and then AP can synchronize its time with the network time server 4 2 2 LAN Settings If you want to change the defaul...

Page 26: ...21 On this page you may manually enter the IP address It is recommended you keep...

Page 27: ...ply button to apply the settings 4 2 3 WAN Settings Click Internet WAN to display the Wide Area Network WAN Settings page This page provides 5 types of WAN connection modes including STATIC fixed IP D...

Page 28: ...1 b g mixed mode You can set the SSID according to your actual application The maximum character length is up to 32 characters The default channel is channel11 After finishing setting click the Apply...

Page 29: ...inishing setting click the Apply button to apply the settings 4 3 Quick Start in the WISP Mode In the WISP Wireless Internet Service Provider mode GR 124W works as a station and it can connect to anot...

Page 30: ...WISP mode and then click the Apply button Click Wireless Site Survey to display the Station Site Survey page On this page choose an AP in the Site Survey list and then click the Connect button After...

Page 31: ...Apply button on the pop up page to confirm the connection If the AP that you want to connect is encrypted you need to enter the key on the pop up page If the connection succeeds the SSID of the AP in...

Page 32: ...27 After finishing the connection you may establish PPPoE L2TP PPTP DHCP and Static connections For more details please refer to 5 3 2 WAN...

Page 33: ...includes Status Statistic and Management submenus 5 1 1 Status Click Status on the Overview page to display the Access Point Status page This page displays system information Internet configuration a...

Page 34: ...is page displays the memory status the numbers of transmitted and received data packets of the WLAN LAN and WAN 5 1 3 Management Click Management on the Overview page to display the System Management...

Page 35: ...ge provides administration settings NTP settings and DDNS settings For more details please refer to 5 7 1 Management 5 2 Operation Mode Click the Operation Mode to display the Operation Mode Configura...

Page 36: ...wireless network WISP In the WISP mode all the Ethernet interfaces can access the Internet by wireless routing NAT Enabled Only in the gateway mode can this function be used After enabling NAT it can...

Page 37: ...32 The sub menus of the Internet include LAN WAN Advanced Routing DHCP and QoS 5 3 1 LAN Click Internet LAN to display the Local Area Network LAN Settings page...

Page 38: ...33 This page is used to configure the LAN parameters This page allows you to...

Page 39: ...LAN interface MAC Address Display the current MAC address that LAN interface uses DHCP Type Enable or disable DHCP service You can select Server or Disable in the drop down list The default setting is...

Page 40: ...UPnP function After enabling this function AP will provide automatic port mapping for P2P software on the interior network Router Advertisement Enable or disable router advertisement After enabling t...

Page 41: ...es include STATIC fixed IP DHCP Auto config PPPoE ADSL L2TP and PPTP The default WAN connection type is DHCP Auto config MAC Clone Enable or disable MAC Clone After enabling this function click the Fi...

Page 42: ...s DHCP Auto config On the Wide Area Network WAN Settings page select DHCP Auto config as the WAN connection type and the following page appears If you select DHCP Auto config AP acquires the network p...

Page 43: ...ge enter the username and the password provided by the ISP and set the value of the Keep Alive mode You can also use the default value of the Keep Alive mode After finishing the settings click the App...

Page 44: ...gateway of the WAN interface are automatically assigned by the DHCP server Set the value of Keep Alive mode You can also use the default value of the Keep Alive mode After finishing the settings click...

Page 45: ...IP address the subnet mask and the default gateway of the WAN interface are automatically assigned by the DHCP server Set the value of Keep Alive mode You can also use the default value of the Keep Al...

Page 46: ...41 This page is used to manage the routing rules view the routing table and set the routing RIP function Add a Routing Rule...

Page 47: ...the routing rule passes Netmask When the range is Net you can set this option Interface The local legal interface that the routing rule passes You may select LAN WAN or Custom Comment Comment about th...

Page 48: ...h its routing information and send RIP information to other devices 5 3 4 DHCP Click Internet DHCP to display the DHCP Client List page On this page you can view the clients information assigned by th...

Page 49: ...Enable or disable QoS The default QoS setting is Disable After enabling QoS you may set the upload bandwidth of the WAN interface Upload Bandwidth You may self define the bandwidth or select a proper...

Page 50: ...a group it indicates that the minimum and the maximum available bandwidths of the new rule are the same as the preset values of the group that it joins Modify the Group Click the Modify button of a gr...

Page 51: ...n 1 and Ceil Ceil When the data flow is small this value shows that the maximum bandwidth that this group can share Its value is between 1 and 100 Add a QoS Rule Click the Add button on the Quality of...

Page 52: ...Protocol The protocol types include TCP UDP ICMP and Application If data packets match the protocol the data packets are placed into the group When selecting TCP or UDP you need to set Src Port and S...

Page 53: ...ng the default rules the four groups are redefined as High Middle Default and Low and the minimum bandwidth values of the corresponding groups are changed as 30 20 5 and 10 You can also delete the def...

Page 54: ...the Quality of Service Settings page enable the QoS and set the upload bandwidth For example set the value of upload bandwidth to be 2Mbps After finishing the settings click the Submit button to submi...

Page 55: ...flow is large it indicates that the minimum bandwidth that High group can share is 30 of the total bandwidth that is 06 Mbps When the data flow is little the maximum bandwidth that High group can sha...

Page 56: ...resent the defined default DSCP is 0 Class selector DSCP is backward compatible with the IP priority The values are 8 16 24 32 40 48 and 56 Usually EF Expedited Forwarding is used for low delay servic...

Page 57: ...Advanced Security and Station List 5 4 1 Basic Click Wireless Basic to display the Basic Wireless Settings page On this page you may set the parameters of wireless network and WDS Wireless Network Th...

Page 58: ...this function AP will broadcast its SSID AP Isolation Enable or disable the isolation among AP clients After enabling this function the client terminals that connect to the same AP can not communicat...

Page 59: ...al modes in the drop down list include CCK and OFDM Encryp Type The encryption types you can select include NONE WEP TKIP and AES If selecting WEP TKIP or AES you need to set the encryption key Encryp...

Page 60: ...ES If selecting WEP TKIP or AES you need to set the encryption key Encryp Key Set the encryption key AP MAC Address The MAC address of another AP that connects to the GR 124W by WDS Repeater Mode The...

Page 61: ...figure advanced wireless parameters such as beacon interval data beacon rate and Tx power Note The advanced wireless setting is only for advanced user For the common user do not change any setting on...

Page 62: ...ta Beacon Rate DTIM The default DTIM is 1ms The range is 1 255 Fragment Threshold The default fragment threshold is 2346 The range is 256 2346 RTS Threshold The default RTS threshold is 2347 The range...

Page 63: ...can aggregate multiple data packets together for improving the transmission efficiency Country Code Select a proper country code in the drop down list Wi Fi Multimedia The parameters of WMM are descr...

Page 64: ...F Distributed Coordination Function scheme of the CSMA CA Carrier Sense Multiple Access Collision Avoidance protocol to reduce the chances of packets collision while one more devices access the wirele...

Page 65: ...ter every successful transmission CW returns to the minimum value The priority queue that succeeds in the competition of sending packets will acquire Txop time to send packets If the txop value is 0 i...

Page 66: ...Admission Control Mandatory parameter only reacts on AC_VI and AC_VO If you set this value to be 0 it indicates that AP is in the charge of the access commands If this value is 1 it means the client...

Page 67: ...ork cards Enter the MAC address of wireless card A on the WMM page of the wireless network card B and then click the Apply button Step4 If DLS succeeds you can view the MAC address of wireless card A...

Page 68: ...ty modes and set the encryption keys to prevent unauthorized access and monitoring Select SSID SSID choice select SSID that you want to configure Security Mode This page provides 10 types of security...

Page 69: ...s of OPEN mode are described as follows Field Description Security Mode Select OPEN Default Key Select a key as the default key WEP Keys WEP Key 1 2 3 4 Set 64 bit or 128 bit key The key format is Hex...

Page 70: ...e described as follows Field Description Security Mode Select SHARED Encrypt Type Only WEP is provided Default Key Select a key as the default key WEP Keys WEP Key1 2 3 4 Set 64 bit or 128 bit key The...

Page 71: ...66 The parameters description of WEPAUTO mode please refer to OPEN mode WPA Enterprise The parameters of WPA Enterprise mode are described as follows...

Page 72: ...1812 You may change it according to the server setting Shared Secret The shared key that RADIUS server needs to authenticate Session Timeout If this value is 0 it indicates that there is no session ti...

Page 73: ...Description Security Mode Select WPA2 Enterprise WPA Algorithms You may select TKIP AES or TKIP AES Key Renewal Interval Set the key renewal interval PMK Cache Period Set the PMK Pairwise Master Key c...

Page 74: ...ared Secret The shared key that RADIUS server needs to authenticate Session Timeout If this value is 0 it indicates that there is no session time limit Idle Timeout Set the idle timeout WPA2 PSK The p...

Page 75: ...efer to WPA2 PSK WPA1 WPA2 Enterprise The parameters of WPA1 WPA2 Enterprise are described as follows Field Description Security Mode Select WPA1 WPA2 Enterprise WPA Algorithms You may select TKIP AES...

Page 76: ...imit Idle Timeout Set the idle timeout Dynamic WEP 802 1X The parameters of Dynamic WEP 802 1X mode are described as follows Field Description Security Mode Select Dynamic WEP 802 1X IP Address The IP...

Page 77: ...e access control to the wireless devices in the MAC list Add a station Mac Enter the MAC address of wireless device that you want to allow or reject After finishing the settings click the Apply button...

Page 78: ...Repeater mode Bridge mode and Lazy mode Note For better compatibility please try to adopt the products with the same model to connect to the GR 124W WDS Repeater Mode In the Repeater mode you can use...

Page 79: ...p3 On the Basic Wireless Settings page set the WDS mode to be Repeater Mode set the physical mode and the encryption type of AP to accord with that of peer AP and then enter the MAC address of the pee...

Page 80: ...75 Step4 Click Wireless Security to display the Wireless Security Encryption Settings page Step5 On this page set the security mode of the GR 124W to accord with the peer AP Note...

Page 81: ...r for extending wireless coverage Meanwhile it can also decrease the working load of the AP that accesses the Internet In that case the wireless card does not directly communicate with the wireless de...

Page 82: ...pe of AP to accord with that of peer AP and then enter the MAC address of the peer AP After finishing the settings click the Apply button to apply the settings The GR 124W will work in the Bridge mode...

Page 83: ...peer APs Step1 On the Basic Wireless Settings page set the WDS mode to be Lazy Mode set the physical mode and the encryption type of AP to accord with that of peer AP and then enter the MAC address of...

Page 84: ...es to establish a network You may add more devices to establish a network Suppose that there are two APs One is AP1 the other is AP2 Enable the DHCP server of AP1 and AP2 The following table shows the...

Page 85: ...80 Step3 Set the SSID of AP1 AP1 and AP2 must use the same SSID and channel Step4 On the Wireless Security Encryption Settings page disable the security mode...

Page 86: ...Network LAN Settings page Set the IP address of AP1 to be 192 168 1 1 Step6 Click Administration Statistics to display the Statistic page On this page you can view the information of WDS AP such as MA...

Page 87: ...sic Wireless Settings page set the WDS mode to be Bridge Mode and enter the MAC address of the AP1 5 5 Wireless Settings WISP Mode In the WISP mode the following figure shows the navigation menu of th...

Page 88: ...to display the Station Profile page On this page you can add a new profile delete edit and active a preset profile in the profile list Add a Profile Click the Add button on the Station Profile page an...

Page 89: ...stem Configuration page are described as follows Field Description Profile Name Set a profile name SSID Enter the SSID of AP that you want to connect Network Type Infrastructure An application mode fo...

Page 90: ...o be 802 11 Ad hoc you may select a proper channel in the drop down list 11B Preamble Type When selecting the network type to be 802 11 Ad hoc you are allowed to set the 11B preamble type You may sele...

Page 91: ...When selecting 128 bit 26 hex digits 13 ascii keys it allows you to set 26 hex digit or 13 ASCII character key WEP Key Entry Method You may select Hexadecimal or ASCII text WEP Keys WEP key 1 4 For se...

Page 92: ...hrase Set the encryption key Delete a Profile If you want to delete a preset profile e g PR0F001 choose this profile and then click the Delete button See the following figure Edit a Profile If you wan...

Page 93: ...PROF001 such as SSID network type and security mode Activate a Profile If you want to delete a preset profile e g PR0F001 choose this profile and then click the Activate button The activated file will...

Page 94: ...Click Wireless Link Status to display the Station Link Status page On this page you can view the connection status of AP in the STA mode 5 5 3 Site Survey Click Wireless Site Survey to display the Sta...

Page 95: ...ers of an AP to the profile list Connect an AP If you want to connect an AP choose the AP s SSID and then click the Connect button If this AP is not encrypted click the Apply button on the following p...

Page 96: ...ing the Apply button and if this encrypted AP is connected successfully the SSID of this AP is marked with a green icon Scan APs Click the Rescan button on the Station Site Survey page and then you ca...

Page 97: ...click the Apply button to add this AP to the profile list 5 5 4 Statistics Click Wireless Statistics to display the Station Statistics page On this page you can view the status of transmitted and rec...

Page 98: ...ountry Region Code Select the proper country region code For example America s FCC channel range is 1 11 Europe ETSI channel range is 1 13 B G Protection If 802 11b and 802 11g coexist on your network...

Page 99: ...mode Tx Burst Enable or disable Tx Burst After enabling this option the transmission efficiency can be improved 5 5 6 QoS Click Wireless QoS to display the Station QoS Configurations page This page i...

Page 100: ...lude AC_BE AC_BK AC_VI and AC_VO Direct Link Setup Enable or disable direct link setup Direct Link Setup DLS After enabling direct link setup you are allowed to set the MAC address and timeout value T...

Page 101: ...address 5 6 Firewall The following figure shows the navigation menu of Firewall Firewall is an advanced setting which is used to block or allow the data packets that pass through the AP The sub menus...

Page 102: ...97 Basic Settings The parameters of Basic Settings are described as follows...

Page 103: ...t Filter Settings are described as follows Filter Mode Description MAC Filter MAC filter can block the hosts on the local network to access the Internet IP Filter IP filter can block a user on the LAN...

Page 104: ...e source port range is 1 65535 Action Select Accept or Drop Comment Comment about the rule Note You should set at least a parameter above or you may set several parameters or all the parameters above...

Page 105: ...100 Virtual Server Settings The parameters of Virtual Server Settings are described as follows Field Description Virtual Server Settings Enable or disable the virtual server settings...

Page 106: ...Enter the comment about the virtual server Current Virtual Servers in System The figure above shows the current virtual server in the system 5 6 3 DMZ DMZ allows all the ports of a PC on your LAN to...

Page 107: ...he WAN interface The parameters of System Security Settings are described as follows Field Description Remote management Via WAN Enable or disable remote management You may select Deny or Allow If sel...

Page 108: ...ternet If there is a connection open that applies to the packet that has arrived from the Internet this incoming packet is let through otherwise this incoming packet is rejected Compared to the NAT fi...

Page 109: ...ilter Webs Content Filter includes three types of filters See the following table Filter Description Proxy For filtering the proxy pages Java For filtering pages that use Java script ActiveX For filte...

Page 110: ...above shows the current Web URL filters in the system Add a URL Filter URL Enter the URL that needs to be filtered Current Website Host Filters The figure above shows the current Website host filters...

Page 111: ...Add button to add a new host filter 5 7 Administration The following figure shows the navigation menu of the Administration The sub menus of the Administration include Management Upload Settings Stat...

Page 112: ...gs NTP settings and DDNS settings Administrator Settings The parameters of Administrator Settings are described as follows Field Description Account Enter the account that you want to change Password...

Page 113: ...ize the time with your PC or the NTP server The parameters of the NTP Settings are described as follows Field Description Current Time Display the current system time Click the Sync with Host button a...

Page 114: ...nd www no ip com Account Enter the DDNS account Password Enter the DDNS password DDNS Enter the domain name of DDNS 5 7 2 Upload Firmware Click Administration Upload to display the Upload Firmware pag...

Page 115: ...ettings Management page The parameters on this page are described as follows Field Description Export Settings Click the Export button to save the settings to your local PC Import Settings Click the B...

Page 116: ...111 This page displays system information Internet configuration and local network settings 5 7 5 Statistic Click Administration Statistics to display the Statistic page...

Page 117: ...AN 5 7 6 System Log Click Administration Log to display the System Log page On this page you are allowed to set the log server and view the system log After enabling the remote log server and enter th...

Page 118: ...and Delete Files respectively Why you can not establish the network connection Beyond the wireless coverage 1 Place the device near to the client 2 Try to change the channel setting Authentication pr...

Page 119: ...Replace a network cable to connect to the device Why you can not access the Internet 1 Check whether the LEDs status on the ADSL modem and the wireless device is normal 2 Check whether the WAN indica...

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