Troubleshooting
38
PhysioMem
®
PM 100 2G
77811011
8
Troubleshooting
This section gives troubleshooting recommendations and explains
error codes.
8.1
Symptom, Cause, and Recommendation
Symptom
Cause
Recommendations
Battery
cannot be
charged.
Charging pad not con-
nected to mains supply.
Connect USB cable to charg-
ing pad and mains supply.
Device not positioned
correctly on charging
pad.
Correct the position of the re-
corder on the charging pad (s.
section 4.2).
ECG data
cannot be
transmit-
ted.
No mobile network con-
nection.
Data transmission will be re-
peated automatically. If nec-
essary, change location.
Device has not been acti-
vated by the manufac-
turer.
Contact service or manufac-
turer.
Data transmission fail-
ure.
Switch off the device and
switch it on again.
Battery capacity below
20%.
Connect cable of charging pad
to mains supply and place the
device on the charging pad.
No ECG
recording
possible.
Battery not charged.
Connect cable of charging pad
to mains supply and place re-
corder on charging pad.
Storage full.
Data transmission is repeated
automatically. If necessary,
change your location.
