Troubleshooting 8-7
The hard disk drive in-use indicator glows without blinking.
z
The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s
Disk Defragmenter
to defragment the files.
Keyboard, Mouse, and Touchpad Problems
The keyboard does not respond.
z
Try connecting an external keyboard. If it works, contact an
authorized dealer, as the internal keyboard cable might be loose.
The numeric keypad is disabled.
z
Make sure that the
Num Lock
is switched on. (Check if the Num Lock
Indicator glows or not.)
The external keyboard does not work.
z
Make sure that the keyboard cable is properly connected.
The USB mouse does not work.
z
Make sure that the mouse cable is properly connected.
The touchpad does not work, or the pointer is difficult to control
with the touchpad.
z
Make sure that the touchpad is clean.
LAN Problems
I cannot access the network.
z
Make sure that the LAN cable is properly connected to the RJ-45
connector and the network hub.
z
Make sure that the network configuration is appropriate.
z
Make sure that the user name or password is correct.
