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Trouble Shooting 

 
(The majority of malfunctions are minor and triggered by problems that 
can be easily resolved before calling for service.  Please refer to the 
following table for sequential inspection) 
 

 

PROBLEMS REASONS 

SOLUTIONS 

Air conditioner 
stops operating. 

• 

Power has been cut off. 

• 

The plug has not been 
plugged in properly. 

• 

The timer setting dial has 
not been set 

• 

The fan speed control 
dial has not been set 

 

• 

The Full-tank indicator is 
ON-Tank is full. 

• 

Wait for power to be 
supplied again. 

• 

Plug in again. 

• 

Set the timer setting dial 
to the proper position. 

• 

Set the fan speed control 
dial to the correct 
position. 

• 

Drain the water tank. 

Air conditioner 
suddenly stops 
during operation. 

• 

The indoor temperature 
has reached the set 
temperature level. 

• 

The preset time has 
elapsed. 

• 

 

• 

The Full-tank indicator is 
ON-Tank is full. 

• 

Reset the temperature 
level. 

 

• 

Reset the timer. 

 

 

• 

Drain the water tank. 

Air conditioner runs 
intermittently. 

• 

The outdoor unit’s 
electrical connector has 
not been connected 
securely. 

• 

Malfunction 

• 

Disconnect the power 
and take umbilical cover 
off to check if electrical 
connector is firm.  

• 

If this happens 
repeatedly, call the 
technical helpline.  

Air conditioner 
functions but the 
room is not cooled. 

• 

Window or door is left 
open in the room. 

• 

There is heat source in 
the room or too many 
people in it. 

• 

Filter is too dirty. 

• 

Temperature settings are 
too high. 

• 

Close all windows and 
doors. 

• 

Move out any heat 
source in the room. 

 

• 

Clean the filter. 

• 

Lower the temperature 
setting. 

Motor running 
sound when unit 
has turned off. 

• 

The water pump is 
emptying excess water 
from the container inside 
the unit. 

• 

This will automatically 
stop in a few minutes. 

 
 
 
 

Summary of Contents for GPACU12H

Page 1: ...USER INSTRUCTIONS FOR GET 12k BTU SPLIT PORTABLE AIR CONDITIONER MODEL No GPACU12H ...

Page 2: ...on Safety Notes Identification of parts Installation of the Indoor unit Installation of the Outdoor unit Operation instructions Disconnection and reconnection Trouble shooting Maintenance Energy saving tips Specification ...

Page 3: ...ti functional room air exchanging air processing appliance designed to offer you the functions of Air Conditioning Dehumidifying and Independent Fan control This manual will provide you with valuable information necessary for the proper care and maintenance for your new appliance Read these instructions fully before operating the unit and retain them for future reference If properly maintained you...

Page 4: ...nce is fitted with an approved BS 1363 13A 3 pin plug and a 13A BS 1362 fuse In the event of either requiring replacement ensure that equivalent rated and approved components are used See plug replacement details below 11 IMPORTANT If the indoor unit is sited in a room containing a fuel burning appliance the installer must ensure that the air replacement is sufficient for both the unit used as an ...

Page 5: ...Warning In order to ensure the long reliable and safe functioning of the air conditioner the following safety points should be observed ...

Page 6: ...Identification of Parts ...

Page 7: ...blanking cap attached to the plastic frame should be fitted in place to blank off the aperture Method 3 Semi permanent installation The umbilical cord can be passed through a hole in the wall If this method is chosen the hole should be fitted with the plastic frame supplied and the umbilical cord should be disconnected and then passed through the frame wall See the section entitled Disconnection a...

Page 8: ...rge You can lift the outside unit off the brackets at any time If you intend the installation of the outdoor unit to be permanent it is recommended that a waterproof cover is made to prevent water getting into the unit during heavy rain Method 3 For short term installations the support belts and hooks supplied can be used to hang the unit outside the window Note Always attach the belts to the moun...

Page 9: ... the control should be set to the CONT position Water Full Alarm The GPACU12H has a unique system to dispel condensation automatically but in certain circumstances some water may collect in the water tank within the machine When this tank becomes full the water full indicator will illuminate red and the machine will stop working When this occurs it is necessary to drain the water from the machine ...

Page 10: ...es Caution Make sure the tubes and connectors are kept level while disconnecting to avoid leakage of coolant 7 Screw the protective caps onto the ends of each pipe after disconnection 8 Separate the clamping tie on the black water pipe Gradually release the water pipe and place your finger over the end to prevent water in the tube coming out Have a container ready to collect any excess water from ...

Page 11: ...the set temperature level The preset time has elapsed The Full tank indicator is ON Tank is full Reset the temperature level Reset the timer Drain the water tank Air conditioner runs intermittently The outdoor unit s electrical connector has not been connected securely Malfunction Disconnect the power and take umbilical cover off to check if electrical connector is firm If this happens repeatedly ...

Page 12: ...filter and allow to dry Replace the filter by sliding it down into the back of the unit Maintenance on the front panel and housing Turn off the power to the machine and remove the plug from the socket Do not use chemicals or solvents for cleaning the unit Never sprinkle water onto the machine Use a damp cloth for cleaning You may use mild detergent to remove stubborn stains Storing the Unit If the...

Page 13: ...very two weeks If you are using the unit in an area with excessive dust fluff make sure you check and clean the filter each week If the filter is not kept clean it can increase your power consumption and reduce the cooling efficiency Take note of the following points Avoid direct sun light on the unit through a window Maintain proper ventilation around the unit Avoid opening doors and windows as m...

Page 14: ...y 2 0 L hour Coolant R 407C Timer 8 hour Operating Temperature Range 18 C to 35 C Air Flow Volume 450 m hour Indoor Unit 46 0 X 84 X 34 Dimensions in cms W X H X D Outdoor Unit 43 X 48 X 30 Indoor Unit 36kgs Weight N W Outdoor Unit 13kgs NOTE Waste electrical products and products containing refrigerants should not be disposed of with household waste Please recycle where facilities exist Check wit...

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