GeoVision GV-Tower User Manual Download

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1.2 Model

The GV-Tower DVR/NVR System has the following models:

GV-Tower DVR
System

- 16-channel hardware compression plus 16-channel digital video

recorder

- 16-channel hardware compression: Records up to 480 (NTSC) / 400

(PAL) fps at D1 resolution

GV-Tower NVR
System

32-channel digital video recorder

- 32-channel of free GeoVision IP devices, or 32-channel combination of

GeoVision IP devices and third-party IP devices digital video recorder

Note:

For third-party IP device connection, it is required to additionally purchase an internal

GV-NVR Dongle.

Summary of Contents for GV-Tower

Page 1: ...GV Tower DVR NVR System TOWER UM B User s Manual User s Manual ...

Page 2: ...umes no responsibility for errors or omissions No liability is assumed for incidental or consequential damages arising from the use of the information or products contained herein GeoVision Inc 9F No 246 Sec 1 Neihu Rd Neihu District Taipei Taiwan Tel 886 2 8797 8377 Fax 886 2 8797 8335 http www geovision com tw Trademarks used in this manual GeoVision the GeoVision logo and GV series products are...

Page 3: ... NVR System s accessories and options Chapter 2 Overview Identifies the GV Tower DVR NVR System s components Chapter 3 Getting Started Provides step by step instructions on setting up the GV Tower DVR NVR System Chapter 4 NVR Health Analysis Introduces how to collect data to obtain the service of DVR NVR health analysis from GeoVision Chapter 5 Troubleshooting Suggests courses of action if the GV ...

Page 4: ... 19 3 5 Setting Up On Screen LED Panel 21 3 6 Replacing the Hard Drive 24 3 7 Configuring the IP Address 24 3 8 Exiting to Windows 28 3 9 Returning to GV Desktop 29 3 10 Twin View Display 30 3 11 Digital Matrix 32 3 11 1 Activating Multiple Monitors 32 3 11 2 Setting Live View 33 3 11 3 Setting Scanned Pages 34 3 11 4 Setting Pop up Alert 35 3 11 4 1 Setting Pop up Positions 36 3 11 5 Setting Live...

Page 5: ... 45 4 4 Health Analysis Form 47 4 5 Check List 47 Chapter 5 Troubleshooting 48 Specifications 55 Appendix 55 A Hard Disk Requirements 55 B Total Frame Rate Supported 56 C Supported IP Devices 57 Warranty Policy 58 Warranty Requirements 61 Warranty Form 63 iii ...

Page 6: ...e of the grounding type plug A grounding plug has two blades and a third grounding prong The third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet z Do not overload wall outlets or extension cords as this may cause fire or electric shock z Do not use the product when abnormality occurs such as emitti...

Page 7: ...lay VGA and HDMI outputs Support for 3rd party IP cameras with H 264 Support for 32 channel GV Hybrid DVR 16 channel hardware compression plus 16 channel digital video recorder All in one solution Live View Playback Recording Backup CMS Video analysis Advanced Motion Detection Privacy Mask Scene Change Detection and Counter Fisheye camera dewarping function Automatic connection to GV IP cameras H ...

Page 8: ...are compression Records up to 480 NTSC 400 PAL fps at D1 resolution GV Tower NVR System 32 channel digital video recorder 32 channel of free GeoVision IP devices or 32 channel combination of GeoVision IP devices and third party IP devices digital video recorder 2 Note For third party IP device connection it is required to additionally purchase an internal GV NVR Dongle ...

Page 9: ...ices Increment for Each License 1 to 32 third party IP cameras at an increment of 2 Optional Combinations N A Dongle Type Internal or External Note 1 The Maximum License is a paid service 2 It is recommended to use the internal GV USB Dongle to have the Hardware Watchdog function which restarts the PC when Windows crashes or freezes ...

Page 10: ...nt Important Please keep the original carton and all packing materials for future shipping need 1 GV Tower DVR NVR System x 1 2 LFH Audio and Video Cable x 1 only for GV Tower DVR System 3 Keys for Dard Disk Safety Lock x 2 4 Hard Disk Drive Screw x 16 5 GV IR Remote Control x 1 6 AC Power Cord x 1 7 GV Tower DVR NVR System Quick Start Guide x 1 4 8 Software DVD x 1 ...

Page 11: ...uts and 4 relay outputs and supports both DC and AC output voltages A USB port is also provided for PC connection GV IO Box 8 Ports GV IO Box 8 provides 8 inputs and 8 relay outputs and supports both DC and AC output voltages A USB port is also provided for PC connection GV IO Box 16 Ports GV IO Box 16 provides 16 inputs and 16 relay outputs and supports both DC and AC output voltages A USB port i...

Page 12: ... 6 7 8 9 12 11 10 Figure 2 1 No Name No Name 1 HDD x 4 7 Not Functional 2 Not Functional 8 IR Receiver 3 Not Functional 9 Power Button 4 Not Functional 10 Not Functional 5 Not Functional 11 HDD Activity LED Red 6 Reset Button 12 Power LED Blue 6 ...

Page 13: ...SB 2 0 Port x 4 2 LFH Audio and Video Connector 8 Not Functional 3 Audio Microphone In Port 9 VGA Monitor Output 4 Audio Line Out Port 10 HDMI Port 5 Audio Line In Port 11 USB 2 0 Port x 2 6 Ethernet Port x 2 12 PS 2 Port only for the keyboard Note The feature marked with is for GV Tower DVR System only ...

Page 14: ...urer connect the VGA monitor Using the HDMI cable supplied by the HDTV manufacturer connect the HDTV 2 Using the supplied power cord connect one end to the AC input and the other end to the power outlet 3 Connect speakers to the Audio Line Out port 4 Using the supplied LFH Audio and Video cable connect the yellow ends to the cameras and the red ends to the microphones 5 Using the RJ 45 cable conne...

Page 15: ...nce the above hardware is properly connected press the Power button on the front panel to start the system It takes about 1 minute for startup The system should load automatically and display cameras in the main screen 9 ...

Page 16: ...te Control The GV IR Remote Control provides easy control of the GV Tower DVR NVR System Its receiver is a built in device For details see GV IR Remote Control User s Manual GV Desktop Program button User Manual Figure 3 2 10 ...

Page 17: ...itors You can connect the 2 monitors to the ports labeled below on the back panel of the GV Tower DVR NVR System Here we use GV Tower DVR as the example Figure 3 3 11 To install other required equipment follow the steps in 3 1 Basic Installation ...

Page 18: ...o and audio data storage Before recording ensure to install your hard drives Follow the below steps to install the hard drive 1 Press the release latch The drawer handle pops up Figure 3 4 2 Pull out the drive drawer 3 Remove the plastic carrier from the chassis Figure 3 5 12 Release Latch ...

Page 19: ...drive with the 4 screws and make sure all screw heads flush with the surface Figure 3 7 6 Put the drawer back in the drive bay of the GV Tower DVR NVR System and push the latch until it locks 13 7 When the Power LED on the drawer shines blue the hard drive is now ready to use Figure 3 8 ...

Page 20: ... hard drives to your system you will need to format them before use 1 On the GV Desktop click the Programs button and select Disk Management Figure 3 9 2 Type the ID and password in the dialog box The default ID and password are 0000 Figure 3 10 14 ...

Page 21: ...Getting Started 3 3 Right click in the unallocated space of a new drive and select New Simple Volume Figure 3 11 4 The New Simple Volume Wizard appears Click Next to continue Figure 3 12 15 ...

Page 22: ...e same as the maximum disk space Make changes if necessary Click Next to continue Figure 3 13 6 Assign a drive path that is not in use by other devices and click Next to continue Figure 3 14 16 Note The default drive path starts from D ...

Page 23: ...Getting Started 3 7 Type a name in the Volume label box ex HDD1 and click Next to continue Figure 3 15 8 When the formatting is complete click Finish to close the wizard Figure 3 16 17 ...

Page 24: ...9 When the drive is successfully initialized partitioned and formatted its status description should display Healthy 18 Figure 3 17 ...

Page 25: ...he Programs button and select Hot Swap HDD Tool The MediaMan Tools window appears Figure 3 18 2 If a hard drive is already inserted right click it in the MediaMan Tools window select Add for recording and then select the storage group from the drop down list 3 If a hard drive is not inserted follow these steps A Insert a hard drive or plug a USB hard drive to the GV Tower DVR NVR System Figure 3 1...

Page 26: ...d drive to the recording path 5 In the MediaMan Tools window if the hard drive is successfully added to store data its Status field should display Standby Figure 3 20 6 To add another formatted hard drive for storage repeat the above steps For the details on using Hot Swap HDD Tool see Hot Swap Recording Chapter 11 DVR User s Manual GV Desktop Program button User Manual 20 ...

Page 27: ... 21 LED Color Description Gray No HDD is assigned to this LED The system is not started Green A HDD is assigned to this LED Red The HDD is full Flashing Green The system is recording Flashing Red The HDD is recycling 1 On the GV Desktop click the Programs button and select Hot Swap HDD Tool 21 2 Click Tools on the menu bar and select Setup LED Panel This dialog box appears Figure 3 22 ...

Page 28: ...sign other drives to LEDs freely drag and drop the hard disk drive to the desired LED on the tree 4 Click OK to apply the settings and minimize the MediaMan Tools window to display the LED panel on the screen 5 If you want to return to the MediaMan Tools window right click the LED panel and select Switch to the setup window Note 1 Because the LEDs are designed to indicate the video and audio files...

Page 29: ...f the power before you replace the hard drive 2 Push the release latch The drawer handle pops up 3 Lift the handle pull out the drawer slightly and wait until the hard drive spins down 4 Pull out the drawer completely remove the hard drive and then mount a new one 5 Put the drawer back in the drive bay 23 6 Push the release latch until it locks ...

Page 30: ...es will automatically be assigned Connection 1 192 168 0 200 Connection 2 192 168 0 201 Default Subnet Mask 255 255 252 0 To change the above default IP addresses follow the steps below 1 On the GV Desktop click the Programs button and select Control Panel Figure 3 23 2 Type the ID and password The default ID and password are 0000 The Control Panel window appears 24 ...

Page 31: ...Getting Started 3 3 Under Network and Internet click View network status and tasks Figure 3 24 4 Under Connections select the Local Area Connection you want to configure Figure 3 25 25 ...

Page 32: ...rrespond to the Ethernet ports as shown below Local Area Connection 1 Default IP 192 168 0 200 Local Area Connection 2 Default IP 192 168 0 201 Figure 3 26 26 5 Select Internet Protocol Version 4 TCP IPv4 and select Properties Figure 3 27 ...

Page 33: ...rted 3 6 Select Use the following IP address and type the new IP information in the fields Or select Obtain an IP address automatically to enable dynamic IP address Figure 3 28 27 7 Click OK to finish the setting ...

Page 34: ...he main screen to display the GV Desktop screen Figure 3 29 2 Click the Settings button and type the valid ID and password The default ID and Password are 0000 The Settings dialog box appears 3 Under Desktop Type select Windows from the drop down list and click OK 4 Click the Log Off button and type the ID and Password to display the Windows desktop 2 4 3 Figure 3 30 The GV Desktop 28 ...

Page 35: ...Getting Started 3 3 9 Returning to GV Desktop To return to GV Desktop click the Windows Start button point to All Programs click GV DVR NVR and click Key Lock Utility Figure 3 31 29 ...

Page 36: ...ation section This dialog box appears Figure 3 32 3 Click the Display list If you do not see multiple monitors listed check if your additional monitors are connected with the system properly 4 Select the primary monitor from the list and select Make this my main display 5 Select additional monitors from the list and select Extend these displays in the Multiple displays drop down list 6 Click Ident...

Page 37: ...ode drop down list 11 To define the live view monitor in the MultiCam tab select Monitor 1 from the Select Monitor drop down list 12 To define the playback monitor in the ViewLog tab select Monitor 2 from the Select Monitor drop down list 13 Click the OK button 14 Exit and re start the system The live view should appear on monitor 1 15 Click the ViewLog button on the main screen and select Video A...

Page 38: ...lert You can be alerted by pop up live videos when motion is detected or I O devices are triggered 3 11 1 Activating Two Monitors Use Windows Display Property to activate multiple monitors 1 Follow Steps 1 to 6 in 3 10 Twin View Display to configure the second monitor 2 Start the GV System click the Configure button click Accessories select Digital Matrix Setting select monitors from the Display l...

Page 39: ...Digital Matrix Setting This dialog box appears Figure 3 35 2 Use the Display list to select the monitor to be configured 3 Select Screen Division 4 Drag and drop the camera numbers to the desired positions on the divisions To clear the assignment drag and drop the C icon to that position 5 Select Live Mode 6 Repeat above steps to configure other monitors 7 Click OK to apply the settings 33 ...

Page 40: ...ect Screen Division 5 Drag and drop the camera numbers to the desired positions on the divisions To clear the assignment drag and drop the C icon to that position 6 Specify Dwell Time for how long this scanned page remains on the monitor 7 Repeat Steps 2 to 5 to configure more scanned pages for the specific monitor 8 Repeat Steps 1 to 7 to configure scanned pages for the second monitor 9 In the up...

Page 41: ...up Dwell Time Specify the amount of time that a pop up live video remains in the foreground Popup Interruption Interval Specify the interval between camera pop ups This option is useful when several cameras are activated for pop up alert at the same time 3 Use the Display list to select other monitors for setup 4 After above settings click the Matrix icon and return to Figure 3 36 5 Select Event P...

Page 42: ... monitors are placed close to each other Example Camera 1 Camera 2 Camera 3 Camera 4 and Camera 5 are assigned for pop up alert on both Monitor 1 and Monitor 2 Monitor 1 is set at 4 screen divisions When the five cameras are triggered at same time the first 4 cameras show up on Monitor 1 and the 5th on Monitor 2 2 1 3 4 5 Monitor 1 Monitor 2 2 Parallel Mode This mode allows the same cameras simult...

Page 43: ...3 11 2 Setting Live View 2 To configure pop up alert in the upper left column click Event Popup Figure 3 37 appears 3 Configure Motion Trigger I O Trigger Popup Dwell Time and Popup Interruption Interval for each monitor For details see 3 11 4 Setting Pop up Alert 4 Click the Matrix icon and return to Figure 3 35 Ensure the Live Mode option is selected 5 Click OK The live view mode you configured ...

Page 44: ...steps below Note After recovery you need to re install all settings and passwords But the recovery will not delete your recording files saved in the other partitions since it only reformats the partition C 1 On the GV Desktop click the Program button and select Recovery The system will run this command by itself Figure 3 38 2 Restart the GV Tower DVR NVR System 3 Press F11 button several times to ...

Page 45: ...d 3 4 When the below screen appears press the Recovery button Figure 3 39 5 When the restoring process is completed the screen will automatically show the GV Desktop And the system will restore the default values 39 ...

Page 46: ...C If the video standard in your country is PAL remember to configure the GV Tower DVR NVR System for PAL after recovery 1 Click the Configure button point to A V Setting and then select Video Source Figure 3 40 2 In the Video Standard field select PAL from the drop down list and click OK Figure 3 41 40 ...

Page 47: ...pdating GV Tower DVR NVR System If you like to update your GV Tower DVR NVR System contact your dealer for more information Before contacting your dealer you may check software update news at our website http www geovision com tw ...

Page 48: ... NVR System and then have the checkup every three months It will take 5 working days for response Please prepare the following data for analysis and send to dvrsystem geovision com tw z System Settings z System Log z Information of your computer system Processor Drives Voltage Temperature and Fans 4 1 System Settings Please back up your system configurations using the Fast Backup and Restore appli...

Page 49: ...nt System This dialog box appears Figure 4 2 3 Press the Next Step button to back up all your system settings The Save As dialog box appears 4 Select the destination drive to store the backup file When the backup is complete this message Successfully Backup MultiCam System Settings will appear 43 ...

Page 50: ...lder database If you have modified the default location you can check the path by the following steps 1 Click the Configure button on the Main System select System Configure and then select System Log Setting This dialog box appears Figure 4 3 2 The location of your system log is listed after Log Path 44 ...

Page 51: ...pe Frequency Data Cache L1 Trace Cache L1 Cache L2 Voltage Processor Temperature FPU Coprocessor z Drives includes Number of Hard Disk Number of Drive Total Size and Free Space of Drive z Voltage Temperature and Fans includes Monitoring Chip Voltage CPU Chassis Fan Processor Temperature Mainboard Temperature Hard Disk Temperature 1 Download and install PC WIZARD from http www cpuid com pcwizard ph...

Page 52: ...formation as HTML file 7 To save the Voltage Temperature and Fans information please follow these steps A Click the Voltage Temperature and Fans icon The related data is displayed at the right window B Click the first item Monitoring Chip C Click Edit on the menu bar and click Select All to highlight all the contents D Click Edit on the menu bar and select Copy E Open a Notepad Paste and save the ...

Page 53: ...Contact Person Title Company Name Telephone O H Fax E Mail Model Bar Code 4 5 Check List Read this check list before submitting the health analysis request z System Settings EXE file z System Log sys mdb z Computer System Processor information of HTML file z Computer System Drives information of HTML file z Computer System Voltage Temperature and Fans information of TXT file z Health Analysis Form...

Page 54: ...s to get your GV Tower DVR NVR System back on track Please note that you will lose any unsaved changes in all open applications 1 Restart your GV Tower DVR NVR System by pressing the Reset button on the front panel 2 If your GV Tower DVR NVR System is still unresponsive press the Power button to shut it down Wait 30 seconds and then restart your GV Tower DVR NVR System Reset Power Figure 5 1 48 ...

Page 55: ...r invalid files or directories try these steps 1 Use the HD Tune utility to scan the hard disk for errors Follow these steps A Download and install HD Tune from http www hdtune com B Click the Error Scan tab and click Start to scan Any found defects will be shown as red blocks see Figure 5 2 Figure 5 2 C If your hard disk drive is damaged replace a new one 49 ...

Page 56: ...isk Management See Figure 3 9 B Right click the desired hard disk and select Properties from the file menu to display the Properties window Figure 5 3 C Click the Tools tab in the upper portion of the window D Under Error checking click the Check Now button Figure 5 4 E Select Automatically fix file system errors and Scan for and attempt recovery of bad sectors Figure 5 5 F Click Start 50 ...

Page 57: ... the video audio device and the other end to the video audio port of the GV Tower DVR System 2 Make sure the video audio device is turned on 3 Switch the cable from the functional channel to the non functional channel and vice versa If the previously non functional channel is now able to deliver video audio you should check the video audio device itself and its related cables The screen image appe...

Page 58: ...nits Environment Operating Temp 0 45 C 32 113 F Humidity 0 80 RH non condensing Physical Color Black Dimensions W x H x D 260 x 140 x 260 mm 10 24 x 5 51 x 10 24 in Net Weight 6 3 kg 13 8 lb 1 kg 2 2 lb Sensor and Alarm Optional GV IO Box 4 Ports 4 inputs 4 outputs GV IO Box 8 Ports 8 inputs 8 outputs GV IO Box 16 Ports 16 inputs 16 outputs Software Video and Audio Model GV Tower DVR System Video ...

Page 59: ...rightness Saturation Hue Recording Mode Round the Clock Motion Detection Sensor Detection Pre Post Recording Schedule Recording Pre Recording 1 45 min Instant Playback 10 sec 30 sec 1 min 5 min Watermark Supported Search and Backup Search Method Date Time Camera Event Type Backup Type DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW CD R CD RW Note For backup function you need to connect an external US...

Page 60: ... Italian Japanese Lithuanian Norwegian Polish Portuguese Romanian Russian Serbian Simplified Chinese Slovakian Slovenian Spanish Swedish Thai Traditional Chinese Turkish Software License Free License 32 channels from GV IP devices Maximum License 32 channels from third party IP devices Increment for Each License 1 to 32 third party IP cameras at an increment of 2 Optional Combinations N A Dongle T...

Page 61: ...ameras H 264 MJPEG Video resolution Frame Rate Bitrate Frame Rate Bitrate 5 MP 2560 x 1920 220 FPS 8 5 Mbit s 80 FPS 30 4 Mbit s 4 MP 2048 x 1944 330 FPS 10 4 Mbit s 105 FPS 40 53 Mbit s 3 MP 2048 x 1536 440 FPS 9 83 Mbit s 140 FPS 38 67 Mbit s 2 MP 1920 x 1080 660 FPS 12 59 Mbit s 210 FPS 44 93 Mbit s 1 3 MP 1280 x 1024 660 FPS 6 16 Mbit s 300 FPS 32 26 Mbit s Frame rate limit in a single hard di...

Page 62: ...al Fps D1 704 x 480 352 x 240 960 fps 1 3 MP 1280 x 1024 320 x 256 960 fps 2 MP 1920 x 1080 448 x 252 960 fps 3 MP 2048 x 1536 320 x 240 640 fps 5 MP 2560 x 1920 320 x 240 320 fps For GV Fisheye Cameras De warping Total FPS Video Resolution Single Stream H 264 Intel Core i3 Intel Core i5 1 3 MP 1280 x 1024 120 fps 180 fps 2 MP 1440 x 1376 105 fps 120 fps 4 MP 2048 x 1944 45 fps 60 fps 5 MP 2560 x ...

Page 63: ...information on the supported IP devices refer to Supported IP Camera List on GeoVision s Website http www geovision com tw english 4_21 asp GeoVision ACTi Arecont Vision AXIS Bosch Canon CNB D Link Etrovision Hikvision HUNT IQinVision JVC MOBOTIX Panasonic Pelco Samsung Sanyo SONY UDP Verint VIVOTEK ...

Page 64: ...art is exchanged any replacement item becomes your property and the replaced item becomes GeoVision s property It is customer s sole responsibility and requirement to prove these Products are under warranty by submit your sales invoice and bar code otherwise GeoVision will determine these Products warranties period at its option GeoVision reserves the right at its sole discretion and any time to m...

Page 65: ...LAR PURPOSE NON INFRINGEMENT SATISFACTORY QUALITY NON INTERFERENCE ACCURACY OF INFORMATIONAL CONTENT OR ARISING FROM A COURSE OF DEALING LAW OR TRADE PRACTICE ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW AND ARE EXPRESSLY DISCLAIMED BY GEOVISION TO THE EXTENT IMPLIED WARRANTIES CANNOT BE EXCLUDED SUCH WARRANTIES ARE LIMITED IN DURATION TO THE EXPRESS WARRANTIES PERIOD BECAUSE SOME S...

Page 66: ... the limitations of liability and disclaimers set forth herein will apply regardless of whether customer has accepted any other Products or service delivered by GeoVision Customer acknowledges and agrees that GeoVision has set its prices in reliance upon the disclaimers of warranties and the limitations of liability set forth herein that the same reflect an allocation of risk between the parties a...

Page 67: ... investigate other sources of assistance first Before returning the product try the following 1 Review troubleshooting sections in the documentation for software and peripheral devices 2 Try rebuilding the operating system and GV System by using the Recovery DVD 3 Consult your dealer They are your best sources for current information and support Or you can call or email GeoVision offshore offices ...

Page 68: ...nal carton using the original packing material or in equivalent packaging 3 The product shall be returned to GeoVision Taiwan at your expense for shipping and insurance costs BEFORE YOU DELIVER YOUR GV TOWER DVR NVR SYSTEM FOR WARRANTY SERVICE IT IS YOUR RESPONSIBILITY TO BACK UP YOUR DATA YOU WILL BE RESPONSIBLE FOR REINSTALLING ALL DATA SETTINGS AND PASSWORDS DATA RECOVERY IS NOT INCLUDED IN THE...

Page 69: ...r your records Name First given Surname family name Company Name only if the product is owned by company Mailing Address City Town Province State Country Postal Code Telephone O H Fax E Mail Date of Purchase e g 16 APR 2012 Product Please check the model and its items you purchased Model GV Tower DVR System GV Tower NVR System The system with third party IP devices 1 Channel 2 Channels 4 Channels ...

Page 70: ...Code Shipment Date GeoVision Inc 9F No 246 Sec 1 Neihu Rd Neihu District Taipei Taiwan Tel 886 2 8797 8377 Fax 886 2 8797 8335 Email sales geovision com tw dvrsystem geovision com tw http www geovision com tw ...

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