Trouble shooting
Bolts are missing.
All of our fittings come in sealed packs, so all bolts etc. should be
included. Some of our furniture has more than one fitting pack included in the
box, so please make sure the box is thoroughly checked.
Top Tip:
Before assembling your furniture put all of your fittings into a tupperware box
and sort them into the correct sizes and types.
This makes assembly quicker and easier and helps to avoid losing parts.
You can also store these instructions, the tools supplied and any sparees in
the box for future use.
Parts do not line up or holes are in the wrong place.
Make sure you have fitted parts the correct way round. Where possible we
have labelled parts to make this obvious, but in some cases it is still possible to
fit parts incorrectly and therefore the product will not go together.
Bolts won’t fit?
All our flat pack furniture is designed and manufactured with specific
tolerances. Sometimes this requires that parts are fitted in a specific sequence,
so always follow the assembly instructions. Do not tighten any fixings until all
are in place. Tightening bolts prior to assembling all parts can make it too tight
to fit other parts. Loosen all fittings and try to fit bolts again.
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