14
15
TROUBLEShOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Some kernels of rice do
not seem fully cooked.
The rice was not allowed
to finish cooking.
Allow rice to rest for
15 minutes after cooking
before serving.
Cooking pan is not as
clean as I would like.
Starch builds up on sides
and bottom of cooking
pan.
Fill pan with hot, soapy
water and let stand several
minutes; then use a nylon
scrubber along sides and
bottom; rinse well and dry
thoroughly.
Rice boils over.
Too much rice is being
cooked.
Make sure to cook no more
than the maximum amount
suggested. The amount of
rice to be cooked should
match the water markings
on the cooking pan.
Rice is too dry.
Too much rice or not
enough water.
Use the rice measure that
comes with the multicooker.
The rice measure provided
holds about 5½ oz.
Rice is gummy.
Too much water or not
enough rice.
Add water to match
markings on the rice
bowl.
Do not use a liquid
measuring cup
.
Mixture cooking is
boiling and I want to
simmer.
Temperature selection
may be too high.
Tap the TEMP button to
select a lower temperature
(we suggest 250ºF to
simmer).
Care and Cleaning
This appliance contains no user-serviceable parts. Refer service to qualified service
personnel.
CLEANING
1. Unplug the cord and let multicooker cool completely.
2. Make sure the digital control probe is removed.
3. To wash the cooking pan, fill with warm, sudsy water; scrub as needed, rinse, then
dry thoroughly. The lid and the accessories can be washed in the dishwasher,
top-rack only.
Important: Do not immerse the cooking pan in water. For hard stains, use a sponge
or nylon scouring pad with liquid detergent.
Important: Do not use any abrasive cleaners or metal pads as they can damage the
nonstick coating.
4. Rinse and dry all parts thoroughly.
5. Wipe the cooking pan exterior with a damp cloth and dry thoroughly.
STORAGE
Store the multicooker in a dry place and wind electric cord into a coil securing it with
a twist tie.
