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Spectrum Brands Australia Pty Ltd
Locked Bag 3004 Braeside
Victoria 3195 Australia
Customer Service in Australia
Toll Free: 1800 623 118
Email: [email protected]
Website: www.spectrumbrands.com.au
Spectrum Brands New Zealand Ltd
PO Box 9817 Newmarket
Auckland 1149 New Zealand
Customer Service in New Zealand
Toll Free: 0800 736 776
Email: [email protected]
Website: www.spectrumbrands.co.nz
Spectrum Brands Australia Pty Ltd and Spectrum Brands New Zealand Ltd
Warranty Against Defects
In this warranty:
Australian Consumer Law
means the Australian consumer law set out in Schedule 2 to the Competition
and Consumer Act 2010;
CGA
means the New Zealand Consumer Guarantees Act 1993;
Goods means the product or equipment which was accompanied by this warranty and purchased in
Australia or New Zealand, as the case may be;
Manufacturer
,
We
or
us
means:
1. for Goods purchased in Australia, Spectrum Brands Australia Pty Ltd ABN, 78 007 070 573;
or
2. for Goods purchased in New Zealand, Spectrum Brands New Zealand Ltd, as the case may be,
contact details as set out at the end of this warranty;
Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or
in New Zealand; and
You means you, the original end-user purchaser of the Goods.
1. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law, or
the CGA. You are entitled to a replacement or refund for a major failure and compensation for any
other reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
2. The benefits provided by this Warranty are in addition to all other rights and remedies in respect of
the Goods which the consumer has under either the Australian Consumer Law
or the CGA. The original purchaser of the Goods is provided with the following Warranty subject to
the Warranty Conditions:
3. We warrant the Goods for all parts defective in workmanship or materials from the date
of purchase (
Warranty Period
), for the period of:-
(a) Two (2) years for Russell Hobbs products (see product packaging for details)
(b) Two (2) years with five (5) year motor warranty for Russell Hobbs products (see product
packaging for details)
(c) Limited Lifetime, Ten (10) years for Russell Hobbs cookware.
(d) One (1) year for George Foreman appliances.
If the Goods prove defective within the Warranty Period by reason of improper workmanship
or material, we may, at our own discretion, repair or replace the Goods without charge.
Warranty Conditions
4. The Goods must be used in accordance with the manufacturer’s instructions. This Warranty
does not apply should the defect in or failure of the Goods be attributable
to misuse, abuse, accident or non-observance of manufacturer’s instructions on the part of
the user. As far as the law permits, the manufacturer does not accept liability for any direct or
consequential loss, damage or other expense caused by or arising out of any failure to use
the Goods in accordance with the manufacturer’s instructions.
5. Exhaustible components (such as batteries, filters and brushes) of the Goods are included
under this Warranty only where there is a defect in workmanship or materials used.
6. The warranty granted under clause 3 is limited to repair or replacement only.
7. Any parts of the Goods replaced during repairs or any product replaced remain the property
of the manufacturer. In the event of the Goods being replaced during the Warranty Period,
the warranty on the replacement Goods will expire on the same
date as for the Warranty Period on the original Goods which are replaced.
8. In order to claim under the warranty granted under clause 3 you must:
(a) Retain this warranty with your receipt/proof of purchase; and
(b) Return the Goods to us at the relevant address or to the Supplier by prepaid freight
within the Warranty Period accompanied with (i) the legible and unmodified original
proof of purchase, which clearly indicates the name and address of the Supplier, the date
and place of purchase, the product name or other product serial number and (ii) this
warranty.
9. This warranty is immediately void if:
(a) Any serial number or appliance plate is removed or defaced;
(b) The Goods have been serviced or otherwise repaired by a person not authorised to do so
by us or where non approved replaced parts are used.
10. The Goods are designed for domestic use only. A limited 90-day Warranty applies to any
industrial or commercial use of the Goods. The Goods must be connected to the electrical
voltage requirements as specified in the ratings label located on the Goods.
11. This warranty does not cover the cost of claiming under the warranty or transport
of the Goods to and from the Supplier or us.
12. This warranty is only valid and enforceable in Australia against Spectrum Brands Australia Pty
Ltd and in New Zealand against Spectrum Brands New Zealand Ltd.
Contact us or the Supplier for further details.
Register your product online
If you live in Australia please visit: www.spectrumbrands.com.au/warranty
If you live in New Zealand Please visit: www.spectrumbrands.co.nz/warranty
Registration of your warranty is not compulsory, it gives us a record of your purchase
AND entitles you to receive these benefits: Product information; Hints and tips; Recipes and
news; Information on special price offers and promotions.
Any questions?
Please contact Customer Service for advice.
