T
roubleshooting
E-Bike won't power on
1. Insufficient battery power
2. Faulty connections
3. Battery not fully seated in tray
4. Improper
power
on sequence
5. Brakes are applied
1. Charge the battery pack
2. Clean and repair connectors
3. Install battery correctly
4.
Power
on bike
using
proper sequence
5. Disengage brakes
, check brake switch
Irregular acceleration and
/
or reduced top speed
1. Insufficient battery power
2. Loose or damaged throttle
1. Charge or replace battery
2. Replace throttle
E-Bike is
powered on
, but
the motor does not respond
1. Loose wiring
2. Loose or damaged throttle
3. Loose or damaged motor plug wire
4. Damaged motor
1. Repair and or reconnect
2. Tighten or replace
3. Secure or replace
4. Repair or replace
Reduced range
1. Low tire pressure
2. Low or faulty battery
3. Driving with too many hills, headwind,
braking, and/or excessive load
4. Battery discharged for long period of time
without regular charges, aged or damaged
5. Brake
drag
1. Adjust tire pressure
2. Check connections or charge battery
3. Assist
by using
pedals or adjust route
4. Replace the battery
The battery won’t charge
1. Charger not well connected
2. Charger damaged
3. Battery damaged
4. Wiring damaged
1. Adjust the connections
2. Replace
3. Replace
4. Repair or replace
Wheel or motor makes
strange noises
1. Damaged motor bearings
2. Damaged wheel spokes or rim
3. Damaged motor wiring
1. Replace
2. Repair or replace
3. Repair or replace motor
5
.
Adjust, r
epair or replace
cable, pad, rotor
SYMPTOMS
COMMON CAUSES
POSSIBLE SOLUTIONS
2
6
