English
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English
5. There is no channel found after channel scanning.
a. Make sure that you click the confirm button each time you make the channel
scan.
b. Confirm the correct installation of the TVGo DVB-T02Q MCE and system.
c. Check whether the connection between TVGo DVB-T02Q MCE and the antenna is
correct.
6. When I watch TV, the screen shows nothing or an error message.
a. This could be because the signal is too weak in intensity, it is unable to display
the TV program correctly. Please change the antenna location or use an
external antenna.
b. Check whether the line between TVGo DVB-T02Q MCE and the antenna is correct.
c. Make sure the VGA card driver is installed correctly.
d. Please confirm the edition of your operating system is Windows 2000 (SP4) or
Window XP (SP1/SP2)
e. Please confirm that you have already installed Microsoft DirectX 9.0c
7. I can see the image, but cannot hear any sound.
a. Make sure the hardware and driver of the sound card is correct on your
computer.
b. Check that the volume is not mute.
8. Why can’t I start the application?
a. Your system needs to have the sound card and driver installed.
Note:
Whether you want to have sound or not, your sound card and driver
must be installed correctly.
b. Please check the TV station signal quality and intensity.
9. While I watch the TV program, the sound is normal, but the screen is black,
why is this?
a. Please make sure your display card driver and Microsoft DirectX 9.0c are
installed correctly.
