32
Never drop the digital pen or the note recorder. The G-Note
5000 may malfunction if subjected to strong shocks or
vibration.
Avoid cutting or scratching the surface of the G-Note 5000.
Never immerse the pen or digital not recorder in liquid.
Avoid operating or storing the pen and the recorder in extremely hot or cold
temperatures, or where the relative humidity is high.
Never take the G-Note 5000 or pen apart as this will void warranty. Leave
servicing of the device to qualified technicians
Do not use or store the G-Note 5000 in the vicinity of equipment that
generates strong electromagnetic radiation or magnetic fields.
33
Troubleshooting
A superimposed digital page is created.
Make sure to press the
New
button on the front panel every time you turn
a paper sheet on the notepad to start a new digital page, and make sure
that the
Page
icon on the LCD display shows an empty page
. Note: You
can repair superimposed pages with the
Untangle
function (see section
4.9).
The G-Note 5000 has recorded only part of all notes.
The batteries in the G-Note 5000 may have run out of power during a
note taking session. Please replace the batteries (see section 1.5 for
instructions).
Please check if the battery cover is properly closed in note taking
mode.
You may have used a paper pad thicker than the maximum 15mm
thickness. This will cause the digital pen tip to move outside of the
reading height range of the G-Note 5000. Please check if the pen icon
on the LCD display is either white
or black
(see also section
3.2) in note taking mode to assure a proper reading height distance.
After you have switched on the device, it may take a second or two for
the page icon -
or
-
to appear on the LCD display. Please give
the G-Note 5000 the chance to properly start up.
You may have set the auto-suspend timer to too short a period of idle
time (see 3.6.4.). Please increase the auto suspend time.
Lengthened or disturbed digital ink strokes occur
Do not use two pens at the same time, or place one pen on the paper pad
while writing with the other one.
The Page counter has not yet reached 99, but the memory is full.
Although the G-Note 5000 theoretically has the ability to manage up to 99
workbooks of 199 digital pages each, in practice such ability is limited to
the maximum storage capacity of the built-in flash memory. The G-Note
5000 has a storage capacity of 32MB, which equals about 511 digital
pages.
