Geniatech ATV1960 User Manual Download

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6. Trouble Shooting/FAQ

6.1 No Picture

Refer to the TV user manual for how to select the correct video input channel.

6.2 USB Content cannot be read

. The format of USB storage device is not supported

. The supported memory size is 33G maximum.

. Make sure that this player supports these files.

6.3 Remote Controller cannot respond quickly to the pressing of keys

Make sure that batteries have enough power.

6.4 The firmware updating is not complete after a long time

If you update the firmware over the online service, it may take a long time to

download the firmware update files from the server. To save your time, update the

firmware through the SD card.

Summary of Contents for ATV1960

Page 1: ...urchasing this Geniatech product Before using it be sure to read the precautions contained in this User s Guide Keep the User s Guide in a safe place for future reference For the most up to date information about this product visit official website at http www geniatech com ...

Page 2: ...ettings P9 20 3 1 WiFi P10 3 2 Bluetooth P10 3 3 Ethernet P11 3 4 More P11 12 3 5 Sound and notification P12 13 3 6 Display P13 14 3 7 storage P14 3 8 Apps P15 3 9 Home P15 3 10 Location P16 3 11 Security P16 3 12 Language input P17 3 13 Backup reset P18 3 14 Add an account P18 3 15 Accessibility P19 3 16 Date time P19 3 17About device P20 4 Apps Install Uninstall P21 5 Firmware Update P22 6 Troub...

Page 3: ... be determined by turning the equipment off and on The user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Consult the dealer or an experienced radio TV technician for help This class B digital product meets all requirements of the Canadian Interference C...

Page 4: ...in or moisture does not operate normally or has been dropped 1 3 Handling Cautions 1 3 1 DO NOT expose this apparatus to dripping or splashing Do not put objects filled with liquids such as vases on the apparatus 1 3 2 To turn this apparatus off completely you must pull the power plug out of the wall socket Consequently the power plug must be easily and readily accessible at all times 1 3 3 DO NOT...

Page 5: ... interface Support 4k2k video local media playback from SD card or USB HDD Built in 802 11b g n AC WIFI module with antenna inside WiFi frequency range is 2400 2497GHz Rj45 Wired internet connection HDMI video output connect to HDTV for HD video playback 2 external USB interface support mobile HDD support mouse and keyboard operating Support weather calendar and desktop clock gadgets Support USB m...

Page 6: ...on 2 4 Remote Controller Note Button Battery 2025 3V insert with correct polarity Power Mode Mute Upwards Towards the left Towards the right Downwards OK Return Home Background App Menu Vol Notification Page Up Vol Page Down ...

Page 7: ...0 on a flat platform near the TV and make sure nothing block the remote control signal 2 6 Display when Power Up 2 6 1 After power up the TV will first show a green robot during loading When loading is finished it will go to Home screen ...

Page 8: ...8 2 6 2 Home Screen display ...

Page 9: ... Menu keys of Remote Controller to select the options the option selected will be highlighted and confirmed by pressing OK key Same operation for text input if needed Select icon then press OK key to settings interface Or Select icon to settings interface ...

Page 10: ...a secured WiFi network corresponding password will be input firstly Or fail to connect and need reset password 3 1 3 Once build up the connection with a certain WiFi network successfully ATV1960 will connect this WiFi network automatically when restart Note If factory reset the password of WiFi network have to be reset 3 2 Bluetooth ...

Page 11: ...11 3 3 Ethernet Connect Box and Router by RJ45 network cable Press ON in WiFi Ethernet setting it will connect to network automatically 3 4 More ...

Page 12: ...2 1 Enable Portable hot spot 3 4 2 2 Set up WiFi hot spot WiFi and hot spot connection can not be applied at same time Disconnect WiFi and connect Ethernet while using hot spot function 3 5 Sound and notification 3 5 1 Sound Increase or decrease sound volumes ...

Page 13: ...13 3 5 2 Other Sounds Choose Other sounds you can set Click sounds if enable Click sounds sound will be heard while move remote controller 3 6 Display ...

Page 14: ...14 Change the font size of OSD 3 7 Storage and USB Shows the storage used of the OS and SD card ...

Page 15: ...15 3 8 Apps List all apps installed You can choose an application and force to shut down the app uninstall the app clear user data move to SD card and clear cache data 3 9 Memory ...

Page 16: ...16 3 10 Location 3 11 Security ...

Page 17: ...17 3 12 Accounts ...

Page 18: ...14 Language input Change OSD language and input method The default input method is android standard keyboard If you are using our IR remote control enter into Default option and switch to remote controller input method ...

Page 19: ...ata rest You can reset all the settings and apps to factory default Note You might want to backup important data before resetting the box Once you choose to rest to factory default all data apps will be deleted 3 16 Date time ...

Page 20: ...20 3 17 About device ...

Page 21: ...rket over the Internet or other sources such as other online sources the internal storage and the USB storage device and SD card that you have mounted onto ATV1960 You also can manage apps on ATV1960 and SD card install uninstall apps stop running apps or select other options ...

Page 22: ...22 5 Firmware Update You can download newest firmware from Geniatech Official website www geniatech com ...

Page 23: ...ze is 33G maximum Make sure that this player supports these files 6 3 Remote Controller cannot respond quickly to the pressing of keys Make sure that batteries have enough power 6 4 The firmware updating is not complete after a long time If you update the firmware over the online service it may take a long time to download the firmware update files from the server To save your time update the firm...

Page 24: ...in the product You bring the unit to a repair center and there is no defect in the product We will provide you with the amount of the administration fee before we make a home visit or begin any work on your player We recommend you read this manual throughly search for a solution on line at www geniatech com or contact Geniatech Customer Care before seeking to repair your player ...

Page 25: ...h7 1 6 0 down mixing Video Picture Decoder VP9 10 Profile 2 up to 4Kx2K 60fps H 265 HEVC MP 10 L5 1 up to 4Kx2K 60fps H 264 AVC HP L5 1 up to 4Kx2K 30fps H 264 MVC up to 1080P 60fps MPEG 4 ASP L5 up to 1080P 60fps ISO 14496 WMV VC 1 SP MP AP up to 1080P 60fps AVS P16 AVS AVS P2 JiZhun Profile up to 1080P 60fps MPEG 2 MP HL up to 1080P 60fps ISO 13818 MPEG 1 MP HL up to 1080P 60fps ISO 11172 RealVi...

Page 26: ...26 9 Trademark Notice The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in United States and other countries ...

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