WWW.WEbER.cOm
®
21
TROUbLESHOOTING
PRObLEm
cHEcK
SOLUTION
Burners burn with a yellow or orange flame, in
conjunction with the smell of gas.
Inspect Spider/Insect screens for possible obstructions .
(Blockage of holes .)
Clean Spider/Insect screens . Refer to “ANNUAL
MAINTENANCE .”
Symptoms:
Burners do not ignite. -or- Burners have a small
flickering flame in the HI position. -or-
Barbecue temperature only reaches 250° to 300° in
the HI position.
Some countries have regulators with an excess gas flow
safety device.
The excess flow safety device, which is part of the
barbecue-to-cylinder connection, may have activated .
To reset the excess flow safety device close the LP
tank valve and turn all burner control knobs to the OFF
position . Open the grill lid . Slowly turn the LP tank valve
until it is completely open . Wait several seconds then
ignite your grill . Refer to “MAIN BURNER IGNITION .”
Burner does not light, or flame is low in HI position.
Is LP fuel low or empty?
Refill LP cylinder .
Is fuel hose bent or kinked?
Straighten fuel hose .
Does burner light with a match?
If burner lights with a match then some of the burner
port openings may be clogged . Clean burners . Refer to
“MAINTENANCE .”
Burner does not ignite when you push the igniter
button.
Be sure that there is gas flow to the burners by
attempting to match light your burners . Refer to “MAIN
BURNER MANUAL IGNITION” .
If match lighting is successful, the problem lies in the
ignition system . Refer to “ELECTRONIC IGNITION
SYSTEMS OPERATIONS .”
Is there a fresh battery installed?
Verify that the battery is in good condition and installed
correctly . Refer to “ELECTRONIC IGNITER INSPECTION .”
Are the wires connected properly to the igniter module?
Be sure that wires are correctly inserted into terminals
on ignition box . Refer to “ELECTRONIC IGNITION
SYSTEMS OPERATIONS .”
Is there plastic wrapping around the new battery?
Remove plastic wrapping .
Experiencing flare-ups:
m
CAUTION: Do not line the slide-out
grease tray with aluminum foil.
Are you preheating barbecue in the prescribed manner?
All burners on HI for 10 to 15 minutes for preheating .
Are the cooking grates, heat deflectors, and Flavorizer
®
bars heavily coated with burned-on grease?
Clean thoroughly . Refer to “CLEANING .”
Is the slide-out grease tray dirty and not allowing grease
to flow into catch pan?
Clean slide-out grease tray .
Burner flame pattern is erratic. Flame is low when
burner is on HI. Flames do not run the whole length
of the burner tube.
Are burners clean?
Clean burners . Refer to “MAINTENANCE .”
Inside of lid appears to be “peeling.” (Resembles
paint peeling.)
The inside of the lid is porcelain enamel or stainless
steel, and is not painted . It cannot “peel” . What you are
seeing is baked on grease that has turned to carbon and
is flaking off .
THIS IS NOT A DEFECT.
Clean thoroughly . Refer to “CLEANING .”
Cabinet doors are not aligned.
Check the adjustment pin on the bottom of each door.
Loosen adjustment nut(s). Slide door(s) until aligned.
Tighten nut .
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our
web site. Log onto www.weber.com
®
.
Summary of Contents for GENESIS 310
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