Gen-Eye SD™ Video Pipe Inspection/Location System
General Wire Spring Co,
1101 Thompson Avenue
McKees Rocks, PA 15136
412-771-6300
www.drainbrain.com
© General Wire Spring Co. 2009
C-GESDOI-0709
GENERAL'S LIMITED WARRANTY
General’s
Gen-Eye SD
video pipe inspection/location system carries a two-year warranty
against defect in materials except as noted below. Should any part break or fail to work
properly in the two years following purchase, it will be repaired or replaced at our discretion
at no charge.
Damage due to negligence, improper usage, failure to follow instructions, accidents,
or alteration from original design is not covered by this warranty.
In order to handle any adjustment with a minimum of delay, please follow this procedure:
1. Return the part to your wholesaler, and have them notify us immediately, with
complete information on the problem.
2. We must have the serial number, the date of purchase, and the name of the
wholesaler from whom you tool was purchased. To activate your Gen-Eye warranty,
your warranty card, which has this information, must be filled out and sent to us im-
mediately after your machine is purchased.
3. We will then advise your wholesaler if the part should be returned to us and as-
sign a return goods authorization (RGA) number. Ship freight prepaid, and you will be
compensated for these charges if it is determined that the part is defective.
If repairs are necessary due to conditions beyond our control, or if the item is out of war-
ranty, we will do the work at the lowest possible cost, but a charge will be made.
This warranty is made in place of all other warranties, express, statutory or implied, includ-
ing those of merchantability and of fitness for purpose. General shall not be responsible for
any incidental or consequential damages.
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. Some states do not allow the exclusion of limitation of incidental or con-
sequential damages, so these limitations may not apply to you.
