12. FAQ
12.1.
WiFi control app going crashed?
Answer :
A.
Please cancel the WiFi plug power supply for about 10
seconds, and then re energized
。
B.
Reset the WiFi plug
。
12.2.
Cannot log in the app?
Answer : Check whether your APP meets Android and IOS operating
system
。
12.3.
Smart terminal with app cannot connect to WiFi ?
Answer : Check if app and WiFi connect well or not
。
12.4.
WiFi control Led indicator is not working
Answer : Check if input power in the range of 90-264Va.c.
。
12.5.
App operation unstable?
Answer : Maybe the problem is WiFi plug if too far from the WiFi,
please shorten distance between them
。
12.6.
More application scenes
Answer : This WiFi plug can be connected to curtain, lights, door,
water heater, TV andelectric cooker etc, make them
smart controllable products on your phone
。
12.7.
What does the plug can do?
Answer : It can be used to control electricity to curtain, lamp,
door gate, water heater etc
。
12.8.
What is the max load connected?
Answer : Max. 2000W load can be connected to the plug , otherwise,
electricity to the load will be cut off automatically
。
12.9.
Is there any cost to use the server?
Answer : It can be used freely for 3 years since the plug is activated,
it maybe charged after that
。
