GEAppliances JVM1190 Owner'S Manual Download | Manualshive

Page: 11 / 52

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Customer Service

Tr

oubleshooting T

ips

Operating Instructions

Safety Information

GE & You,
A Service Partnership.

Inside you will find many
helpful hints on how to use and
maintain your microwave oven
properly. Just a little preventive
care on your part can save
you a great deal of time and
money over the life of your
microwave oven.

Read this Manual

Ask any GE appliance owner and they will
tell you we stand behind our products with
unmatched quality service. However, did
you know that most questions result from
simple problems that you can easily fix
yourself in just a few minutes? This
Owner’s Manual can tell you how.

You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.

Review the Section on
Troubleshooting Tips

If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center

®

at

800.626.2000, 24 hours a day,
7 days a week.

If You Need Service

Safety Information

Precautions to Avoid Possible Exposure
to Excessive Microwave Energy . . . . . . 2
Safety Precautions. . . . . . . . . . . . . . . 2, 3
Arcing. . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Foods . . . . . . . . . . . . . . . . . . . . . . . . . 4, 5
Microwave-Safe Cookware. . . . . . . . 6, 7
The Vent Fan . . . . . . . . . . . . . . . . . . . . . 8
Grounding Instructions. . . . . . . . . . . . . . 9

Operating Instructions

Microwave Oven Features . . . . . . 12–15
Microwave/Convection Cooking . . 16, 17
Changing Power Level . . . . . . . . . . . . . 18
Time Features . . . . . . . . . . . . . . . . 19–27
Auto Feature . . . . . . . . . . . . . . . . . . . . 28
Temperature Features . . . . . . . . . . 29–33
Sensor Features. . . . . . . . . . . . . . . 34–38
Other Features . . . . . . . . . . . . . . . . 38–42
Microwave Terms . . . . . . . . . . . . . . . . 43
Care and Cleaning . . . . . . . . . . . . . 44–48

Troubleshooting Tips

Before You Call For Service . . . . . . 49, 50
Things That Are Normal With
Your Microwave Oven . . . . . . . . . . . . . 50

Customer Service

Warranty . . . . . . . . . . . . . . . . . . . . . . . 51
Service Telephone
Numbers . . . . . . . . . . . . . . . . Back Cover

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Summary of Contents for JVM1190

Page 1: ...HT LIGHT SOUND LEVEL TIMER ON OFF AM PM VENT FAN POPCORN BEVERAGE SENSOR COOK SENSOR COMBINATION BAKE ROAST BROIL HI LO BAKE HI LO 5 6 7 9 0 8 START CLEAR OFF ADD 30 SEC POWER LEVEL DELAY START CONVECTION COMBINATION PAUSE SCROLL SPEED DISPLAY ON OFF EXPRESS COOK 1 6 CHICKEN FISH BAKED POTATO REHEAT 164D3370P189 49 40221 07 01 JR SEC JVM1190 Owner s Manual ...

Page 2: ...n sealing surfaces Do Not Operate the oven if it is damaged It is particularly important that the oven door close properly and that there is no damage to the door bent hinges and latches broken or loosened door seals and sealing surfaces The Oven Should Not be adjusted or repaired by anyone except properly qualified service personnel 3 2 1 PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROW...

Page 3: ... Do not immerse power cord or plug in water See door surface cleaning instructions in the Care and cleaning of the microwave oven section of this manual To reduce the risk of fire in the oven cavity Do not cover the shelf or any other part of the oven with metal foil This will cause overheating of the microwave convection oven Do not overcook food Carefully attend appliance if paper plastic or oth...

Page 4: ...le closed jars will explode and should not be heated in this microwave oven Such use of the microwave oven could result in injury Do not boil eggs in a microwave oven Pressure will build up inside egg yolk and will cause it to burst possibly resulting in injury Operating the microwave with no food inside for more than a minute or two may cause damage to the oven and could start a fire It increases...

Page 5: ...is opened pressure can build up This can cause the container to burst possibly resulting in injury Spontaneous boiling Under certain special circumstances liquids may start to boil during or shortly after removal from the microwave oven To prevent burns from splashing liquid we recommend the following before removing the container from the oven allow the container to stand in the oven for 30 to 40...

Page 6: ...the convection or combination mode Do not use recycled paper products Recycled paper towels napkins and waxed paper can contain metal flecks which may cause arcing or ignite Paper products containing nylon or nylon filaments should be avoided as they may also ignite Some styrofoam trays like those that meat is packaged on have a thin strip of metal embedded in the bottom When microwaved the metal ...

Page 7: ... foil trays less than 3 4 high remove the top foil cover and return the tray to the box When using foil in the microwave oven keep the foil at least 1 inch away from the sides of the oven Plastic cookware Plastic cookware designed for microwave cooking is very useful but should be used carefully Even microwave safe plastic may not be as tolerant of overcooking conditions as are glass or ceramic ma...

Page 8: ...e when cleaning the vent fan filters Corrosive cleaning agents such as lye based oven cleaners may damage the filters When flaming foods under the microwave turn the vent fan off The fan if operating may spread the flame Never leave surface units beneath your microwave oven unattended at high heat settings Boilovers cause smoking and greasy spillovers that may ignite and spread if the microwave ve...

Page 9: ...ounded If the outlet is a standard 2 prong wall outlet it is your personal responsibility and obligation to have it replaced with a properly grounded 3 prong wall outlet Do not under any circumstances cut or remove the third ground prong from the power cord Do not use an adapter plug with this appliance Do not use an extension cord with this appliance If the power cord is too short have a qualifie...

Page 10: ... use your microwave oven That s important because your new microwave oven will be part of your family for many years And we hope you will be part of ours for a long time to come We thank you for buying GE We appreciate your purchase and hope you will continue to rely on us whenever you need quality appliances for your home Important Staple sales slip or cancelled check here Proof of the original p...

Page 11: ...rvice at all Review the Section on Troubleshooting Tips If you do need service you can relax knowing help is only a phone call away A list of toll free customer service numbers is included in the back section Or you can always call the GE Answer Center at 800 626 2000 24 hours a day 7 days a week If You Need Service Safety Information Precautions to Avoid Possible Exposure to Excessive Microwave E...

Page 12: ...andle Pull to open the door The door must be securely latched for the microwave to operate Window with Metal Shield Screen allows cooking to be viewed while keeping microwaves confined in the oven Receptacle for Temperature Probe Probe must be securely inserted into the receptacle before the oven will Temp Cook Convection Temperature Bake Combination Temperature Bake or Combination Roast Touch Con...

Page 13: ...a Hi Low range the decorative panel kit fills in the area between the microwave and the range left by the Hi Low model Available at extra cost from your GE supplier Optional Kits Door Latches Temperature Probe Use with Temp Cook Convection Temperature Bake Combination Temperature Bake or Combination Roast only Shelf The metal shelf must be in place on the oven floor when convection or combination ...

Page 14: ...lso let the microwave choose the settings automatically by using the sensor features 14 DEFROST AUTO TIME TIME COOK I II 4 1 3 2 COMBINATION CONVECTION CONVECTION BAKE BROIL HI LO BAKE HI LO 5 6 ADD 30 SEC POWER LEVEL EXPRESS COOK 1 6 FRESH VEG FROZEN VEG CANNED VEG DEFROST AUTO TIME POPCORN BEVERAGE SENSOR COOK SENSOR COMBINATION CHICKEN FISH BAKED POTATO REHEAT BAKE BAKE HI LO ROAST TEMP COOK CO...

Page 15: ...be Cooking Press Enter TEMP COOK Food temperature Convection BAKE Oven temperature and food temperature Combination BAKE HI LO Oven temperature and food temperature Press once or twice Combination ROAST MEDIUM automatically selected Press once Combination ROAST WELL automatically selected Press twice Sensor Features and Auto Feature Press Enter Option Sensor Combination Press START CHICKEN Sensor ...

Page 16: ...browning and Shortened cooking cooking Oven and seals in flavor Cooks time from microwave surroundings do not some foods faster energy plus browning get hot Easy clean up than regular ovens and crisping from convection heat Comparison Guide Microwave cooking uses very short high frequency radio waves The movement of the microwaves through the food creates heat and cooks most foods faster than regu...

Page 17: ... Guide Convection Cooking Metal pans are recommended for all types of baked products Dark or dull finish metal pans are best for breads and pies because they absorb heat and produce crisper crust Shiny aluminum pans are better for cakes cookies or muffins because these pans reflect heat and help produce a light tender crust Use glass or glass ceramic casserole or baking dishes for egg and cheese r...

Page 18: ...y need more frequent stirring rotating or turning over A lower setting will cook more evenly and need less stirring or rotating of the food Some foods may have better flavor texture or appearance if one of the lower settings is used Use a lower power level when cooking foods that have a tendency to boil over such as scalloped potatoes Rest periods when the microwave energy cycles off give time for...

Page 19: ... cooking Time Cook II Lets you change power levels automatically during cooking Here s how to do it Press TIME COOK I II Enter the first cook time Change the power level if you don t want full power Press POWER LEVEL Select a desired power level 1 10 Press TIME COOK I II again Enter the second cook time Change the power level if you don t want full power Press POWER LEVEL Select a desired power le...

Page 20: ...up water Broccoli fresh cut 1 bunch 8 to 10 min In 2 qt casserole place 11 4 to 11 2 lbs 1 2 cup water fresh spears 1 bunch 10 to 13 min In 2 qt oblong glass baking dish 11 4 to 11 2 lbs place 1 4 cup water Rotate dish after half of time frozen 10 oz package 5 to 7 min In 1 qt casserole chopped frozen spears 10 oz package 5 to 7 min In 1 qt casserole place 3 tablespoons water Cabbage fresh 1 mediu...

Page 21: ...10 to 12 min In 1 qt casserole place 1 4 cup water frozen 10 oz package 5 to 7 min In 1 qt casserole place 2 tablespoons water Potatoes fresh cubed 4 potatoes 10 to 12 min Peel and cut into 1 inch cubes white 6 to 8 oz each Place in 2 qt casserole with 1 2 cup water Stir after half of time fresh whole 1 6 to 8 oz 3 to 4 min Pierce with cooking fork Place sweet or white in center of the oven Let st...

Page 22: ...es of foil The oven will continue to defrost if you don t open the door and turn the food A dull thumping noise may be heard during defrosting This is normal when oven is not operating at High power Defrosting Tips Foods frozen in paper or plastic can be defrosted in the package Closed packages should be slit pierced or vented AFTER food has partially defrosted Plastic storage containers should be...

Page 23: ...r lb dish Turn over after half the time and shield warm areas with foil When finished separate pieces and let stand to complete defrosting Poultry Chicken broiler fryer 16 to 20 min Place wrapped chicken in dish Unwrap cut up 21 2 to 3 lbs and turn over after half the time When finished separate pieces and microwave 2 to 4 minutes more if necessary Let stand to finish defrosting Chicken whole 18 t...

Page 24: ...ace the food in the oven Enter the desired baking time Press START If you do not want to preheat skip steps 3 and 4 For Best Results Allow at least one inch between the pan and the walls of the oven When converting your favorite recipe from regular oven baking to convection baking lower the oven temperature 25 50 F and check food at the minimum time Cooking Tip Some foods cook faster using convect...

Page 25: ...nt to preheat skip steps 3 and 4 For Best Results Allow at least one inch between the pan and the walls of the oven When converting your favorite recipe from regular oven baking to convection baking lower the oven temperature 25 50 F and check food at the minimum time Cooking Tips Do not use metal cookware with Combination Bake Check the Cookware Guide in the About microwave convection cooking sec...

Page 26: ...the desired broiling time Press START If you do not want to preheat skip steps 2 and 3 Cooking Tips If meat has fat or gristle around the edge cut vertical slashes through both about 2 inches apart If desired fat may be trimmed leaving a layer about 1 8 inch thick This will help keep spattering and smoking to a minimum When using the broiler pan be sure to use the spatter shield otherwise meat jui...

Page 27: ...inutes of cooking at power level 10 For example press the 2 pad for 2 minutes of cooking time The power level can be changed as time is counting down Press POWER LEVEL and enter 1 10 Add 30 Seconds You can use this feature two ways It will add 30 seconds to the time counting down each time the pad is pressed It can be used as a quick way to set 30 seconds of cooking time ADD 30 SEC 4 1 3 2 5 6 EXP...

Page 28: ...n Auto Defrost automatically sets the defrosting times and power levels to give even defrosting results for meats poultry and fish Remove meat from package and place on microwave safe dish Twice during defrost the oven signals TURN At each TURN signal turn the food over Remove defrosted meat or shield warm areas with small pieces of foil After defrosting most meats need to stand 5 minutes to compl...

Page 29: ...end is inserted all the way into the oven wall receptacle Insert the probe into the center of the food Make sure the handle does not touch the food or the top or sides of the oven Do not leave the probe in the oven if it s not inserted in food If it touches the oven wall it may damage the oven Cooking Tips Do not twist drop or bend the probe Be sure frozen food has been completely defrosted before...

Page 30: ...ven wall Press TEMP COOK Enter the desired food temperature Change power level if you don t want full power Press POWER LEVEL Select a power level 1 10 Press START When the temperature is reached the microwave will signal Food will be held at this temperature for 60 minutes The oven beeps when the hold time is complete 6 5 4 3 2 1 30 4 1 3 2 5 6 7 9 0 8 DISPLAY ON OFF EXPRESS COOK 1 6 TEMP COOK ST...

Page 31: ...ture Enter the desired food temperature Any food temperature from 90 F to 199 F may be programmed Press START The temperature probe monitors the temperature of the food and turns the oven off automatically when the desired temperature is reached For Best Results Allow at least one inch between the pan and the walls of the oven When converting your favorite recipe from regular oven baking to convec...

Page 32: ... the desired oven temperature Enter the desired food temperature Any food temperature from 90 F to 199 F may be programmed Press START The temperature probe monitors the temperature of the food and turns the oven off automatically when the desired temperature is reached For Best Results Allow at least one inch between the pan and the walls of the oven When converting your favorite recipe from regu...

Page 33: ...e metal shelf must be on the oven floor during Combination Roast Place food in a glass dish on a trivet Just as in regular roasting only tender roasts should be roasted by using the probe Less tender roasts should be microwaved by time Insert the probe horizontally into the center meaty area not touching bone or fat Make sure the handle does not touch the food or the top or sides of the oven 3 2 1...

Page 34: ...revent steam from escaping and cause food to overcook Be sure the outside of the cooking containers and the inside of the microwave oven are dry before placing food in the oven Beads of moisture turning into steam can mislead the sensor Sensor Combination Features The Sensor Combination features combine microwave cooking and convection cooking to cook food Always use uncovered glass or ceramic dis...

Page 35: ...d of popcorn you use underpops or overcooks consistently you can add or subtract 20 30 seconds to the automatic popping time To add time After pressing Sensor Cook POPCORN press 9 immediately after the oven starts for an extra 20 seconds Press 9 again to add another 10 seconds total 30 seconds additional time To subtract time After pressing Sensor Cook POPCORN press 1 immediately after the oven st...

Page 36: ...ds that need to be stirred or rotated Foods calling for a dry look or crisp surface after reheating 2 1 Sensor Cook Vegetable NOTE Do not use the metal shelf with the Sensor Cook Vegetable features Use the Sensor Cook Vegetable features to cook 4 16 ounces of fresh frozen or canned vegetables For fresh vegetables add 2 tablespoons of water per serving For frozen vegetables follow package instructi...

Page 37: ...TART immediately If food is not done enough use Time Cook to cook for more time 3 2 1 Place shelf on upper supports when sensor combination cooking Sensor Combination Fish Use Sensor Combination Fish to combination cook 4 16 ounces of fish Place fish in a glass or ceramic dish Do not cover Place the dish on the oven shelf Press Sensor Combination FISH Press START The oven signals when steam is sen...

Page 38: ...sensed and time remaining begins counting down Do not open the oven door until time is counting down If the door is opened close it and press START immediately If food is not done enough use Time Cook to cook for more time 3 2 1 Place shelf on upper supports when sensor combination cooking Help The HELP pad displays feature information and helpful hints Press HELP then select a feature pad To remi...

Page 39: ...f from the oven when microwave only cooking Always place the shelf on the floor of the oven for convection and combination cooking Always place the shelf on the upper supports when sensor combination cooking or convection broiling Use potholders when handling the shelf and cookware They will be hot Do not use the broiler pan or spatter shield while microwaving Clock Press to enter the time of day ...

Page 40: ...start at the delayed time The time of day may be displayed by pressing CLOCK 5 4 3 2 1 Timer On Off Timer On Off operates as a minute timer and can be used at any time even when the oven is operating Press TIMER ON OFF Enter time you want to count down Press TIMER ON OFF to start When time is up the oven will signal To turn off the timer signal press TIMER ON OFF NOTE The timer indicator will be l...

Page 41: ...turn it off The Reminder time may be displayed by pressing REMINDER NOTE The REM indicator will remain lit to show that the Reminder is set To clear the Reminder before it occurs press REMINDER then 0 The REM indicator will no longer be lit 4 3 2 1 4 1 3 2 5 6 7 9 0 8 DISPLAY ON OFF EXPRESS COOK 1 6 REMINDER AM PM SCROLL SPEED Vent Fan The vent fan removes steam and other vapors from surface cooki...

Page 42: ...n and off automatically at any time you want Press AUTO NIGHT LIGHT Enter the time you want the light to turn on Select AM or PM Press AUTO NIGHT LIGHT again and enter the time you want the light to turn off Select AM or PM Press AUTO NIGHT LIGHT NITE will stay lit to remind you that the feature is set You can review the Auto Night Light settings by pressing AUTO NIGHT LIGHT To erase your settings...

Page 43: ...oisture allow for more even heating and reduce cooking time Venting plastic wrap or covering with wax paper allows excess steam to escape Shielding In a regular oven you shield chicken breasts or baked foods to prevent over browning When microwaving you use small strips of foil to shield thin parts such as the tips of wings and legs on poultry which would cook before larger parts Standing Time Whe...

Page 44: ...r sharp utensils on oven walls Never use a commercial oven cleaner on any part of your microwave Temperature Probe Clean immediately after using To clean wipe with sudsy cloth then rub lightly with plastic scouring ball if necessary Rinse and dry The probe can also be washed in the dishwasher Shelf Clean with mild soap and water or in the dishwasher Do not clean in a self cleaning oven Broiler Pan...

Page 45: ... water abrasives or sharp objects on the panel they can damage it Some paper towels can also scratch the control panel Door Surface It s important to keep the area clean where the door seals against the microwave Use only mild non abrasive detergents applied with a clean sponge or soft cloth Rinse well Stainless Steel on some models To clean the outside surface and door glass use hot soapy water o...

Page 46: ...40 watt incandescent bulbs Order WB02X4253 from your GE supplier High intensity 40 watt bulbs 40S11N 1 available in supermarkets and hardware stores may also be used for replacements Raise light compartment cover and replace the screw Connect electrical power to the oven 4 3 2 1 Remove screw Oven Light To replace the oven light first disconnect the power at the main fuse or circuit breaker panel o...

Page 47: ...de of the microwave For this reason the filters must ALWAYS be in place when the hood is used The grease filters should be cleaned once a month or as needed Reusable Grease Filters Removing and Cleaning the Filter To remove slide it to the rear using the tab Pull it down and out To clean the grease filter soak it and then swish it around in hot water and detergent Don t use ammonia or ammonia prod...

Page 48: ... from your GE supplier If the model is not vented to the outside the air will be recirculated through a disposable charcoal filter that helps remove smoke and odors The charcoal filter should be replaced when it is noticeably dirty or discolored usually after 6 to 12 months depending on hood usage Charcoal Filter on some models To Install Charcoal Filter To install a new filter remove plastic and ...

Page 49: ...other selection entered Press CLEAR OFF already in oven and CLEAR OFF pad not pressed to cancel it Cooking time not entered Make sure you have after pressing TIME COOK entered cooking time after pressing TIME COOK CLEAR OFF was pressed Reset cooking program accidentally and press START Food weight not entered Make sure you have after selecting Auto Defrost entered food weight after selecting Auto ...

Page 50: ...ver and enter a valid low tone beep Reminder without a valid time of day time of day You have tried to start the Start over and enter a valid Auto Night Light without a time of day valid time of day entered for the on time and off time You have tried to change Many of the oven s features the power level when it is are preset and cannot be not allowed changed Food amount too large Sensor Cook Rehea...

Page 51: ...one year warranty GE will also provide free of charge all parts and service labor to repair or replace the defective part Ten Years The magnetron tube if the magnetron tube fails due For the second through to a defect in materials or workmanship During this the tenth year from the additional nine year limited warranty you will be date of original purchase responsible for any labor or in home servi...

Page 52: ... warranty and learn about special discounts that are available while your warranty is still in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires Parts and Accessories GEAppliances com Individuals qualified to service their own appliances can have parts or accessories sent directly t...

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