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Troubleshooting Tips
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Problem
Possible Causes
What To Do
Oven will not start
A fuse in your home may be
• Replace fuse or reset circuit breaker.
blown or the circuit breaker
tripped.
Power surge.
• Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall
• Make sure the 3-prong plug on the oven is fully inserted
outlet.
into wall outlet.
Door not securely closed.
• Open the door and close securely.
Control panel lighted
,
Door not securely closed.
• Open the door and close securely.
yet oven will not start
START/PAUSE button not pressed
• Press
START/PAUSE
.
after entering cooking selection.
Another selection entered
•
Press
CLEAR/OFF
.
already in oven and CLEAR/OFF
button not pressed to cancel it.
Cooking time not entered after
• Make sure you have entered cooking time after pressing
pressing TIME COOK.
TIME COOK
.
CLEAR/OFF was pressed
• Reset cooking program and press
START/PAUSE.
accidentally.
Food weight not entered after
• Make sure you have entered food weight after selecting
selecting AUTO DEFROST or
AUTO DEFROST
or
FAST DEFROST
.
FAST DEFROST.
Food type not entered after
• Make sure you have entered a food type.
pressing AUTO COOK.
CONTROL LOCKED
The control has been locked.
• Press and hold
CLEAR/OFF
for about 3 seconds
appears on display
to unlock the control.
Floor of the oven is warm
The cooktop light is located
• This is normal.
even when the oven has
below the oven floor. When
not been used
light is on, the heat it produces
may make the oven floor get warm.
You hear an unusual
You have tried to change
• Many of the oven’s features are preset and
low-tone beep
the power level when it is
cannot be changed.
not allowed.
Vent fan comes on
The vent fan automatically turns
• This is normal.
automatically
on to protect the microwave if it
senses too much heat rising from
the cooktop below.
SENSOR ERROR appears
When using a Sensor feature,
• Do not open door until steam is sensed and time
on the display
the door was opened before
is shown counting down on the display.
steam could be detected.
Steam was not detected in a
• Use Time Cook to heat for more time.
maximum amount of time.
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