20
Before you call for service…
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troubleshooting tips
save time and money! Review the charts on the
following pages first and you may not need to call for
service.
Problem
Possible Causes
What To Do
Zoneline does
The unit is
•
Make sure the Zoneline plug is pushed completely
not start
unplugged.
into the outlet.
The power cord is not
•
Remove the room cabinet and make sure that the
firmly attached.
yellow connector on the end of the power cord is
firmly engaged.
The fuse is blown/circuit
•
Check the house fuse/circuit breaker box and replace
breaker is tripped.
the fuse or reset the breaker.
The unit is waiting for
•
This is normal. The Zoneline will start again after
the compressor overload
it resets.
protector to reset.
Power failure.
•
If power failure occurs, set the mode control to
STOP.
When power is restored, set the mode control to the
desired setting.
•
There is a protective time delay (up to 3 minutes) to
prevent tripping of the compressor overload. For this
reason, the unit may not start normal heating or cooling
for 3 minutes after it is turned back on.
The current interrupter
•
Press the
RESET
button located on the power cord plug
device is tripped.
or the box near the plug.
•
If the
RESET
button will not stay engaged, discontinue use
of the Zoneline and contact a qualified service technician.
Zoneline does not cool
Indoor airflow
•
Make sure there are no curtains, blinds or furniture
or heat as it should
is restricted.
blocking the front of the Zoneline.
Outdoor airflow is
•
Make sure the rear grille is not restricted. This can
restricted or recirculated.
cause the unit to cycle off due to the compressor
overload protector.
•
Outdoor grille must have a minimum of 65% free area.
Non-GE grilles may be too restrictive for proper
performance. Consult your salesperson for assistance.
The temp control may
•
Turn the control to a lower or higher setting.
not be set properly.
NOTE:
the temperature limiter may be limiting the
temperature range.
The air filter is dirty.
•
Clean the filter at least every 30 days.
See the
operating instructions
section.
The room may have
•
When the Zoneline is first turned on you need to
been hot or cold.
allow time for the room to cool down or warm up.
Outdoor air is
•
Set the vent control to the closed position.
entering the room.
Burning odor at the start
Dust is on the surface
•
This can cause a “burning” odor at the beginning of
of heating operation
of the heating element.
the heating operation. This odor should quickly fade.
