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Troubleshooting Tips
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Problem
Possible Causes
What To Do
Zoneline does
The unit is
•
Make sure the Zoneline plug is pushed completely
not start
unplugged.
into the outlet.
The power cord is not
•
Remove the room cabinet and make sure that the
firmly attached.
yellow connector on the end of the power cord is
firmly engaged.
The fuse is blown/circuit
•
Check the house fuse/circuit breaker box and replace
breaker is tripped.
the fuse or reset the breaker.
The unit is waiting for
•
This is normal. The Zoneline will start again after
the compressor overload
it resets.
protector to reset.
Power failure.
•
If power failure occurs, set the mode control to
STOP.
When power is restored, set the mode control to the
desired setting.
•
There is a protective time delay (up to 3 minutes) to
prevent tripping of the compressor overload. For this
reason, the unit may not start normal heating or cooling
for 3 minutes after it is turned back on.
The current interrupter
•
Press the
RESET
button located on the power cord plug
device is tripped.
or the box near the plug.
•
If the
RESET
button will not stay engaged, discontinue use
of the Zoneline and contact a qualified service technician.
Zoneline does not cool
Indoor airflow
•
Make sure there are no curtains, blinds or furniture
or heat as it should
is restricted.
blocking the front of the Zoneline.
Outdoor airflow is
•
Make sure the rear grille is not restricted. This can
restricted or recirculated.
cause the unit to cycle off due to the compressor
overload protector.
•
Outdoor grille must have a minimum of 65% free area.
Non-GE grilles may be too restrictive for proper
performance. Consult your salesperson for assistance.
The temp control may
•
Turn the control to a lower or higher setting.
not be set properly.
NOTE:
The temperature limiter may be limiting the temperature range.
The air filter is dirty.
•
Clean the filter at least every 30 days.
See the
Operating Instructions
section.
The room may have
•
When the Zoneline is first turned on you need to
been hot or cold.
allow time for the room to cool down or warm up.
Outdoor air is
•
Set the vent control to the closed position.
entering the room.
Burning odor at the start
Dust is on the surface
•
This can cause a “burning” odor at the beginning of
of heating operation
of the heating element.
the heating operation. This odor should quickly fade.
21
Safety Instructions
Operating Instructions
Care and Cleaning
Tr
oubleshooting T
ips
Consumer Support
