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GE WBVH6240 Technical Service Manual Download Page 12

– 12 –

Pedestal Installation (Washer and Dryer)

Optional 12-in. high storage drawer pedestals with 
dividers are available to provide convenience and 
extra storage space for detergent, dryer sheets and 
other cleaning supplies. The pedestal installation kit 
includes 4 support pads, 4 mounting screws, and 4 
leveling legs with locknuts.

Phillips-head Screwdriver

9/16" Open End Wrench
or Adjustable Wrench

8-mm Socket Wrench

Tools Needed

4 Support Pads

4 Mounting Screws

4 Leveling Legs
with Locknuts

Kit Contents

WARNING:

 Due to the size and weight of the 

washer or dryer, and to reduce the risk of personal 
injury or damage, 2 people are required for proper 
installation.

Note:

DO NOT remove washer shipping bolts prior to 
pedestal installation. Shipping bolts MUST be 
reinstalled, if previously removed. 

Care should always be taken when laying 
the washer or dryer on its side to prevent 
component damage.

Do not lay washer or dryer on its back. Use a 
pad or protective surface when laying washer or 
dryer on its side. 

To install the pedestal:

Lay the washer or dryer on its side.

Remove the 4 leveling legs.

•

•

•

1.

2.

(Continued Next Page)

Back out and remove 
all 4 leveling legs

Summary of Contents for WBVH6240

Page 1: ...GE Appliances General Electric Company Louisville Kentucky 40225 31 9135 GE Front Load Washer WBVH6240 WCVH6260 WHDVH626 Technical Service Guide DECEMBER 2005 GE Consumer Industrial ...

Page 2: ... avoid personal injury disconnect power before servicing this product If electrical power is required for diagnosis or test purposes disconnect the power immediately after performing the necessary checks RECONNECT ALL GROUNDING DEVICES If grounding wires screws straps clips nuts or washers used to complete a path to ground are removed for service they must be returned to their original position an...

Page 3: ...ly 37 Introduction 5 Inverter 39 Line Filter 28 Motor Assembly 40 Nomenclature 4 Operation Overview 18 Outer Tub Assembly and Suspension 49 Pedestal Installation Washer and Dryer 12 Programming the Control Board 26 Pump 35 Schematic 58 Service Panel 23 Service Test Mode 51 Stacking Instructions 15 Top Panel 23 Tub Gasket Boot 44 Using the Washer 10 Warranty for 2005 Product 60 Warranty for 2006 an...

Page 4: ...r of manufacture Example AH123456S January 2005 A JAN 2005 H D FEB 2004 G F MAR 2003 F G APR 2002 D H MAY 2001 A L JUN 2000 Z M JUL 1999 V R AUG 1998 T S SEP 1997 S T OCT 1996 R V NOV 1995 M Z DEC 1994 L Nomenclature Capacity Configuration V Very Big W C V H 6 2 6 0 F 0 W W Brand W General Electric Feature Packages B Base C Contract HPS HD Brand Feature Pack Backsplash Control Platform H Horizontal...

Page 5: ... test mode built in Specific washer components can be operated Error codes are recorded and accessible on the control panel s 7 segment display Two piece plastic outer tub is formed from tough lightweight polypropylene The wash tub is constructed of durable stainless steel Two suspension springs and four dampers provide maximum off balance load protection with minimal vibration transfer to the floor...

Page 6: ...3 SEC TO STORE MY CYCLE PRE WASH EXTRA RINSE SPIN DELAY DOOR LOCKED 1 5 3 4 6 2 Model WCVH6260 11 10 12 7 8 9 1 5 3 4 6 2 Model WHDVH626 11 10 12 7 8 9 4 ACTIVE WEAR EASY CARE STAIN WASH COLORS NORMAL RINSE SPIN DRAIN SPIN DELICATES SPEED WASH WHITES HANDWASH PRE WASH EXTRA RINSE SPIN DELAY DOOR LOCKED 1 5 3 4 6 2 Model WBVH6240 11 10 7 8 9 ...

Page 7: ...ons DRAIN SPIN Drain and spin at any time RINSE SPIN To quickly rinse out any items at any time Soil Level Changing the SOIL LEVEL increases or decreases the wash time to remove different amounts of soil To change the SOIL LEVEL press the SOIL LEVEL button until you have reached the desired setting You can choose between Extra Light Light Normal or Heavy soil Spin Speed Changing the SPIN SPEED cha...

Page 8: ... and press START again in order to restart the countdown Lock You can lock the controls to prevent any selections from being made Or you can lock the controls after you have started a cycle Children cannot accidentally start the washer by touching pads with this option selected To lock the washer press and hold the lock button for 3 seconds To unlock the washer controls press and hold the lock but...

Page 9: ...rding to what type of detergent you are using Powder Detergent Place the insert in the rear position The Powder Icons must line up on center when the insert is in the powder position Liquid Detergent Place the insert in the forward position The Liquid Icons must line up on center when the insert is in the liquid position Move the insert by pulling it up and replace it by sliding it down between ei...

Page 10: ... This may cause an out of balance load Add one or two similar items Pillows and comforters should not be mixed with other items This may cause an out of balance load Sort laundry into loads that can be washed together Using the Washer Continued Next Page Care and Cleaning Exterior Immediately wipe off any spills Wipe with damp cloth Do not hit surface with sharp objects Interior Dry around the was...

Page 11: ...n the lock tab pulling out the drawer Remove the inserts from the bleach and fabric softener compartments and the detergent insert Rinse the inserts and the drawer with hot water to remove traces of accumulated laundry products To clean the drawer opening use a small brush to clean the recess Remove all residue from the upper and lower parts of the recess Return inserts to the proper compartments ...

Page 12: ... with Locknuts Kit Contents WARNING Due to the size and weight of the washer or dryer and to reduce the risk of personal injury or damage 2 people are required for proper installation Note DO NOT remove washer shipping bolts prior to pedestal installation Shipping bolts MUST be reinstalled if previously removed Care should always be taken when laying the washer or dryer on its side to prevent comp...

Page 13: ...OT tighten the bolts Align the pedestal with the unit Use an 8 mm socket wrench to securely tighten the bolts 7 8 9 10 Note The support pads should be installed on the dryer only DO NOT INSTALL THE PADS ON THE WASHER PEDESTAL Install a support pad at each top corner of the pedestal Ensure both protrusions on each pad are inserted in the holes on top of the pedestal 6 Continued Next Page Pull the d...

Page 14: ...the washer or dryer upright Move it close to its final location Make sure that the washer or dryer is level by placing a spirit level on top Check side to side and front to back Use an open end or adjustable wrench to adjust the legs in or out Tighten the locknuts against the bottom of the pedestal Note To minimize vibration the locknuts must be tight 13 14 15 Screw locknuts onto the supplied level...

Page 15: ... a manufactured home Location Requirements When installed in a location other than an alcove or closet the minimal clearances to combustible surfaces and for air opening are 0 inches on both sides and 1 inch at the rear Note If your dryer is approved for installation in an alcove or a closet it will be stated on a label on the back When installed in an alcove or closet Minimum clearance between dr...

Page 16: ... 2 y g g Back out and remove all 4 leveling legs Remove the adhesive backing and firmly place the 4 rubber pads over the leg brackets 3 Leg bracket Align the holes in the left bracket with the holes in the bottom left corner of the dryer Attach the bracket using 2 12 x 1 in Phillips head screws 4 Continued Next Page Align the holes in the right bracket with the holes in the bottom right corner of t...

Page 17: ... Lift the dryer high enough to clear the washer control panel and place the dryer on top of the washer Align the holes in the brackets with the holes in the back of the washer Attach the brackets to the washer using 4 8 x in Phillips head screws 9 10 WARNING Do not push on the dryer after it is stacked on the washer Pushing on the dryer may result in pinched fingers Caution Use felt pads or other s...

Page 18: ... WASH TEMP Select EXTRA RINSE and PRE WASH options Use the SIGNAL button to change the volume level of the end of cycle signal Select the SOIL LEVEL to increase or decrease wash time needed to remove different amounts of soil Select the SPIN SPEED to change the final spin speed of the cycles Follow the fabric manufacturer s care label when selecting spin speed Select the WASH TEMP to adjust the pro...

Page 19: ...edetermined period of time at a predetermined speed The length of tumble wash time is adaptive to the soil level programmed into the machine at the start of the cycle Spin The spin is designed to extract as much water and detergent as possible without harming fabrics Speeds can be as slow as 90 rpm out of balance default to as high as 1000 rpm The available selection of spin speeds is controlled b...

Page 20: ...ent Pump Outlet Hose Tub Drain Hose Pump Damper Inverter Motor Water Level Control Water Valve Line Filter Dispenser Inlet Hose Dispenser Vent Hose Nozzle Hose Water Valve Outlet Hose 3 Way Pipe Dispenser Assembly Continued Next Page Top View Front View ...

Page 21: ... 21 Dispenser Drawer Tub Drive Pulley Belt Motor Component Locator Views Con t ...

Page 22: ...ispenser motor hot and cold water valves P3 WCL main level and overflow switches heater neutral output to inverter and door lock P4 Dispenser switch P5 Hot and cold water valves and dispenser motor P6 WCL foam switch and door switch P7 Thermistor P8 WCL overflow switch pump door lock and unlock solenoids P9 Motor sensor and DC voltage output to inverter Inverter Board Control and Inverter Board Conn...

Page 23: ...te Combined Phillips head square drive recess screws can be utilized throughout this appliance Either Phillips or square drive screwdrivers can be used to extract or install these screws Removal of the top panel provides access to the control panel dispenser water valve water level control and line filter The top panel is held in place by a top cover and 3 screws on the back To remove the top panel...

Page 24: ...that hold the top of the panel in place 6 Remove the 4 Phillips head screws that attach the top of the control panel to the control panel cover 4 Remove the single Phillips head screw from the control panel dispenser recess 3 Lock Tab Control Panel The control panel is held in place with 5 Phillips head screws and 5 tabs To remove the control panel assembly Remove the top panel See Top Panel Pull ...

Page 25: ...is executing the currently selected cycle The door is locked Pause The control is stopped by user during the execution of a cycle LEDs and 7 segment display on front panel stay on all loads are turned off The door is unlocked The control board is ready to take user input to either modify resume or cancel the cycle End of Cycle A cycle is completed LEDs and 7 segment display on front panel stay on ...

Page 26: ... the control panel See Control Panel Pull the cycle knob off Remove the 4 Phillips head screws that hold the control board assembly to the control panel Release the 3 tabs at the bottom of the control panel 1 2 3 4 Remove the control board assembly from the control panel Remove the cycle selection buttons Note The replacement control board will always enter into test mode t01 on initial power up I...

Page 27: ...oor strike to the door frame cover 1 2 Remove the door strike Note The door strike position on the door can be horizontally adjusted 1 8 inch Adjust position of the door strike for best door closure 3 Note The door latch is solenoid activated It can remain locked after power is removed To manually unlock door Disconnect the washer from electrical supply WARNING To avoid injury ensure all mechanica...

Page 28: ...move the 4 Phillips head screws that attach the front panel to the cabinet 1 2 3 4 5 6 Lift up then remove the front panel from the 2 hooks 7 Line Filter The line filter helps to smooth out any fluctuations in voltage protecting the control board and providing more reliable operation The line filter is installed on the interior side of the rear panel and is located left of the water valve To check th...

Page 29: ...ce Test Mode Water Diverter Motor Driven Cam Dispenser Tank Continued Next Page Caution When testing the dispenser motor DO NOT remove the wiring harness from the dispenser motor unless replacing the motor assembly The motor assembly has a special locking connector and the wiring harness will not stay reconnected if removed and reinstalled on the same motor To remove the dispenser assembly Remove ...

Page 30: ...let Hose Disengage the 2 plastic wire retainers from the front bracket by pressing the lock tabs inward 7 Motor Clip Caution A small retainer for the dispenser motor wiring located underneath the unused inlet is fragile To avoid breakage use minimal outward pressure when releasing wiring Release the dispenser motor wiring from the retainer Remove the 2 Phillips head screws that attach the motor an...

Page 31: ...8 Raise the control rear cover and the front bracket vertically and set them towards the top rear of washer 10 Remove the dispenser from the cabinet Caution The water inlet pipe is firmly attached to the dispenser tank Care must be taken to avoid damage to the dispenser tank Remove the water inlet pipe by twisting and pulling outward 11 12 Water Inlet Pipe Inlet Pipe Seal Continued Next Page ...

Page 32: ...nser motor can be checked by using the Service Test Mode t12 See Service Test Mode Specific failures associated with the dispenser motor can initiate error codes E38 E39 and E62 See Service Test Mode To remove the dispenser motor Access the dispenser assembly See Dispenser Assembly Caution Lock tabs on dispenser motor wiring harnesses are fragile Tab breakage can occur if excessive release pressure...

Page 33: ...ext Page Level Switch Position Foam Main Overflow Empty Closed Open Open Foam Open Open Open Main Open Closed Open Overflow Open Closed Closed Water Level Control Operation When the machine is empty the foam switch is closed and the motor circuit is disabled When the main wash cycle is activated the fill valve begins operating The machine fills to the foam water level the foam switch opens and tumble ...

Page 34: ...lide it back b Carefully break the hose loose by inserting a small flat blade screwdriver under the hose to break the seal c Remove the hose Pull the bottom of the water level control outward rotate it 1 4 turn clockwise to clear the suspension spring 1 2 3 Water Valve The water valve assembly consists of a valve body and two solenoid coils The water valve has a flow rate of 2 1 gallons 8 liters per...

Page 35: ... a 120 VAC 60 Hz motor impeller impeller housing and a removable strainer that helps prevent foreign objects from entering the pump impeller and drain outlet The pump runs whenever the washer is in the spin function of a cycle The pump runs if the water level control overflow switch is closed and the washer is plugged in Overflow protection The pump is capable of eliminating 17 gallons 64 liters per...

Page 36: ...om the pump Note The drain hoses are difficult to remove Squeeze each clamp and slide it back Carefully break each hose loose by inserting a small flat blade screwdriver under the hose to break the seal Remove the tub outlet hose from the pump inlet Remove the drain hose from the pump outlet 4 a b c d Disconnect the 2 wires from the pump 5 Remove the 2 Phillips head screws that hold the pump to the ...

Page 37: ...tub The hex nut is set from the factory at 31 in lbs of torque Operation of the heater assembly can be checked by using service test mode t07 See Service Test Mode Specific failures associated with the heater assembly can initiate error codes E62 E66 and E67 See Service Test Mode Heating Element Specifications 120 VAC 970 Watts Approximately 8 Approximately 8 Amps Amps Approximately 15 Ω Thermistor ...

Page 38: ...nd the wire harness from the thermistor Loosen the 10 mm hex nut until it is flush with the end of the stud 3 1 2 3 4 Torque Wrench Continued Next Page Push inward on the 10 mm hex nut to relax the rubber gasket Grasp the heater assembly and pull outward 5 6 Heater Assembly Removal Heater Assembly To reinstall the heater assembly Slide the heater assembly into the tub opening and inside the bracket...

Page 39: ...ox cover Enter test mode t10 t11 or t14 Check for 120 VAC between the blue and red wires at the AC input harness Note The 120 VAC inverter supply voltage is present only when the motor is supposed to be operating Unplug washer then check motor resistance See Motor Assembly If 120 VAC is present at the AC input harness and motor resistance is correct replace the inverter Note If the inverter overhe...

Page 40: ...moved from the rear There are 2 methods to check the motor assembly Method A Remove the service panel See Service Panel Disconnect the motor wire harness On the motor plug check for an approximate resistance value of 6 ohms between any two of the three wires Blue to white 6 Ω Blue to red 6 Ω White to red 6 Ω The sensor has a resistance value of approximately 118 Ω between the two orange wires Oper...

Page 41: ...B Blue to white 6 Ω A to C Blue to red 6 Ω B to C White to red 6 Ω 5 B C A P9 To remove the motor Remove the 4 Phillips head screws from the cabinet rear cover Pull the cover outward from the middle 1 2 Continued Next Page Note The belt is elastic and is designed to be removed and installed in this manner Remove the 1 2 in bolt from the threaded plate that holds the motor arm to the outer tub 4 Re...

Page 42: ... washer chassis Disconnect the motor wire harness Press the lock tab and remove the motor ground wire Remove the plastic wire tie that holds the motor wire harness and ground wire to the motor Remove the motor Note When reinstalling the belt ensure the belt is positioned to track in the 7 outer grooves of the motor pulley 5 6 7 8 9 Door To remove the door components Remove the 4 Phillips head scre...

Page 43: ...ove the 8 Phillips head screws that hold the door cover and door strike to the door frame 3 Remove the 5 Phillips head screws from the protect cover and ring Release the 2 tabs that hold the protect cover and ring from the door frame 6 7 Slide the protect cover and ring away from the handle side of the door frame Note The door handle and door frame are replaced as an assembly Part WH46X10125 8 Pla...

Page 44: ...en reinstalling the door hinge be sure to use the short screw on the top Damage to the dispenser inlet may result if the wrong screw length is used Push the tub assembly back while pressing the hinge arm inward and carefully remove the door hinge through the opening 6 Tub Gasket Boot The tub gasket provides a watertight seal between the front and the outer tub The front of the tub gasket is secure...

Page 45: ...lt that holds the wire and bolt assembly to the outer tub lip Remove the wire and bolt assembly from the tub gasket Note When reinstalling the wire and bolt tighten to a gap of approximately 11 4 inches as shown Do not overtighten 4 Gasket Water Inlet Pipe Wire and Bolt Retainer 11 4 in Gap Pull the tub gasket off the outer tub lip 5 Outer Tub Lip Note When reinstalling the tub gasket on the outer...

Page 46: ...ures each damper to the chassis by pressing the lock tab while pulling the pin out Note It may be helpful to tap the pins out with a small hammer while pressing on the lock tabs 3 Tab Pin To replace the dampers Note The pin will be damaged when removed from the chassis Be sure to install the new pin supplied with the replacement damper Insert and fully seat the pin that secures each damper to the ...

Page 47: ...ket To remove the wash basket it will become necessary to separate the outer tub halves To remove the wash basket Drain the washer using the pump cleanout See Pump Remove the top control service and front panels See Top Control Service and Front Panels Remove the cabinet rear cover then remove the belt See Motor Remove the 24 mm drive nut that holds the tub drive pulley to the wash basket Remove t...

Page 48: ...crews to 45 in lbs of torque When installing outer tub front half ensure heater is inserted inside the bracket attached to the rear half of the outer tub See Heater Assembly Pull the wash basket out of the outer tub rear half 15 16 Tape Tape Note To make installation of the front bottom counterweight easier secure the placement of the bottom bolts with electrical tape Beveled Edges Installing Fron...

Page 49: ... Remove the nozzle hose from the 3 way pipe Note The nozzle hose is difficult to remove a Squeeze the clamp and slide it back b Carefully break the nozzle hose loose by inserting a small flat blade screwdriver under the hose to break the seal c Remove the hose 1 2 3 4 Set the front bracket aside 5 Nozzle Hose 3 Way Pipe Remove the tub vent hose from the left rear of the outer tub Note The tub vent h...

Page 50: ...ground wire Remove the ground wire from the outer tub wire guides 14 Lift the outer tub assembly up then release the 2 suspension springs from the slotted plastic inserts in the cabinet top braces Carefully remove the tub assembly out the front of the cabinet Note When reinstalling the tub assembly hook each of the suspension springs in the forward hole of the outer tub spring mounts 18 19 Insert ...

Page 51: ... Button Test Verifies that all displays and buttons work t05 Pump Test Operates pump t06 Pressure Switch Test Fills to all 3 fill levels then pumps out water t07 Thermistor Heater Test Verifies that both the thermistor and heater work t08 Hot Water Test Verifies hot water valve works t09 Cold Water Test Verifies cold water valve works t10 Tumble Test Verifies washer tumbles i e wash cycle t11 Spin Test ...

Page 52: ...er pumps out then returns to t07 Press Power Pump runs Returns to t07 t08 Start Pause Water valve test Displays hOt and pump runs Fills with hot water Maximum level is main level switch setting Pumps out water and returns to t08 Press Power Pump runs Returns to t08 t09 Start Pause Water valve test Displays Cld and pump runs Fills with cold water Maximum level is main level switch setting Pumps out...

Page 53: ...ump t05 Check drain pump motor for open Check power to drain pump Check drain pump for stalling E31 Drain timeout Slow drain machine will have water not full Check drain pump t05 Check drain pump for restriction Check for drain restriction Drain height over 96 in can cause code E38 Dispenser error Correct reservoir is not found and 8 switches are seen when motor is running Check dispenser t12 Note...

Page 54: ...otor open Open motor phase Check Motor t10 tumble t11 spin T14 spin Check motor for open winding if OK replace inverter Note Occurs with open winding E49 Drive motor overload power Load too heavy Check Motor t10 tumble t11 spin T14 spin Check mechanical faults binding belt basket bearing rotate basket by hand Check motor for shorted winding if OK replace inverter Power down unplug washer wait 30 s...

Page 55: ...loose plug on board E53 Buffer error Internal software buffer error Check Motor t10 tumble t11 spin t14 spin Power down unplug washer wait 30 seconds and retry if reoccurs replace inverter Note Cannot occur with open winding E54 No motor response Lost communication between control and drive motor Check Motor t10 tumble t11 spin t14 spin Check connections cables between controls Power down unplug w...

Page 56: ...nds and retry Check wiring and connections between door lock and main control Check door lock switches and solenoid Replace main control if wiring switches and solenoid test functional E64 Unexpected open door while running Switch failure occurs during cycle Power down unplug machine wait 30 seconds and retry Check wiring and connections between door lock and main control Check door lock switches ...

Page 57: ...rate control and control housing from front panel clean and remove foreign debris Ensure all keys can be operated freely without sticking Replace control panel if actions do not resolve E71 Key fault Communication error occurs between control and keys Power down unplug washer wait 30 seconds and retry if reoccurs replace main control NOTE It s important to note error codes should only be used to h...

Page 58: ... 58 Schematic Continued Next Page ...

Page 59: ...L N 2 4 3 5 6 1 2 4 3 5 6 1 5 4 3 2 1 C B A SENSOR GND 1 2 1 2 1 2 3 1 3 7 6 5 8 9 1 2 3 4 N L GND L N GND P9 COLD WATER VALVE HOT WATER VALVE PRESSURE SWITCH THERMISTOR DISPENSER HEATER PUMP 120 VAC FILTER DOOR LOCK ASSEMBLY INVERTER MOTOR ...

Page 60: ... Incidental or consequential damage caused by possible defects with this appliance What Is Not Covered in the United States One Year Any part of the washer which fails due to a defect in materials or workmanship During this From the date of the full one year warranty GE will also provide free of charge all labor and related service costs original purchase to replace the defective part Second throu...

Page 61: ...umer affairs office or your state s Attorney General Service trips to your home to teach you how to use the product Improper installation delivery or maintenance Failure of the product if it is abused misused or used for other than the intended purpose or used commercially Damage after delivery Replacement of house fuses or resetting of circuit breakers Damage to the product caused by accident fir...

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