15
Customer Service
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
OTHER
Possible Causes
What To Do
Labels on the exterior
Occasionally the adhesive
•
Use a hair dryer set at the lowest heat setting, directing
of the washer will not
used on the labels does
the air at the label for a short amount of time. This will
peel off cleanly
not release cleanly
release the adhesive easily, without damaging the surface
of the washer.
NOISE
Possible Causes
What To Do
Washer is noisy
Washer is uneven
•
To level the front of the washer, adjust the front leveling
legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4
″
(11 cm) and set down.
Washer load is
•
Press PAUSE to stop the washer, open the lid and
unbalanced
redistribute the load evenly. Close the lid and press
START.
Shipping rod is still assembled
•
To remove shipping rod from washer, pull yellow tag and
in unit
attached rod from the bottom right hand side of washer.
Washer is sitting too close
•
Pull washer away from the wall; about 4
″
(11 cm)
to wall (causes knocking
is needed.
during cycle)
PERFORMANCE (cont.)
Possible Causes
What To Do
Pilling
Result of normal wear on
•
While this is not caused by the washer, you can slow the
poly-cotton blends and
pilling process by washing garments inside out.
fuzzy fabrics
Snags, holes, tears, rips
Pins, snaps, hooks, sharp
•
Fasten snaps, hooks, buttons, and zippers.
or excessive wear
buttons, belt buckles,
•
Remove loose items like pins, objects in pockets
zippers, and sharp objects
and sharp buttons.
left in pockets
•
Turn knits (which snag easily) inside out.
Undiluted chlorine bleach
•
Check bleach package instructions for proper amount.
•
Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach
•
Rinse items that may have chemicals on them before
or dye, permanent wave
washing.
solution
Wrinkling
Improper sorting
•
Avoid mixing heavy items (like work clothes) with
light items (like blouses).
•
Try a fabric softener.
Overloading or
•
Load your washer so clothes have enough room
incorrect water level
to move freely.
Incorrect wash and
•
Match Cycle selection to the type of fabric you are
dry cycles
washing (especially for easy care loads).
Repeated washing in
•
Wash in warm or cold water.
water that is too hot