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16

Problem

Possible Causes

What to Do

Washer is unplugged

Make sure cord is plugged securely into a

working outlet.

Water supply is turned off

Turn both hot and cold faucets fully on.

Controls are not set properly

Check controls and make sure Cycle knob

is pulled out to ON position.

Lid is open

Close lid and pull Cycle knob out to ON 

position.

Circuit breaker/fuse is 

Check house circuit breakers/fuses. Replace

tripped/blown

fuses or reset breaker. Washer should have 

separate outlet.

Washer won’t operate

Drain hose is kinked or

Straighten drain hose and make sure 

improperly connected

washer is not sitting on it.

Top of drain outlet should be less than 8 ft.

above floor.

Water won’t drain

Fill hoses or drain hose is 

Make sure hose connections are tight at faucets

improperly connected

and make sure end of drain hose is correctly 

inserted in and secured to drain facility.

Household drain may

Check household plumbing. You may need 

be clogged

to call a plumber.

Water leaks

Control is not set properly

Check water temperature control and adjust.

Water supply is turned off 

Turn both hot and cold faucets fully on and 

or improperly connected

make sure hoses are connected to correct 

faucets.

Water valve screens are 

Turn off the water source and remove the 

stopped up

water connection hoses from the upper back

of the washer. Use a brush or toothpick to 

clean the screens in the machine. Reconnect

the hoses and turn the water back on.

House water heater is not set

Make sure house water heater is delivering

properly

water at 120°F.-150°F. (48°C.-65°C.).

Water temperature 
is incorrect

If Something Goes Wrong

Before you call for service

Summary of Contents for VKSR2100T

Page 1: ...er Washer Features Care of Product 12 Helpful Information Specialized Fabric Guide Preparing to Wash Stain Removal Guide 16 If Something Goes Wrong Before You Call For Service Hotpoint Service Numbers Warranty Back Cover Washer Owner s Manual Model VKSR2100T GE Answer Center 800 626 2000 ...

Page 2: ... edge of the control panel Model number Serial number Date of purchase Before using your washer Need Help Before you call for service there are a few things you can do to help us serve you better Read this manual It contains instructions to help you use and maintain your washer properly Save time and money Check the section titled If Something Goes Wrong before calling This section was designed to...

Page 3: ...ollow the gas supplier s instructions 5 If you cannot reach your gas supplier call the fire department Important Safety Information 3 Water Heater Safety Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more HYDROGEN GAS CAN BE EXPLOSIVE UNDER THESE CIRCUMSTANCES If the hot water has not been used for two weeks or more prevent the poss...

Page 4: ...ing and drain facilities as described in the Installation Instructions Turn off water faucets when the washer is not in use to relieve pressure on hoses and valves and to minimize leakage if a hose or valve should break or rupture Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in this Owner s Manual or in published user repair instructio...

Page 5: ...e substances to the wash water Do not use these substances around your washer and or dryer during operation The laundry process can reduce the flame retardancy of fabrics To avoid such a result the garment manufacturer s care instructions should be followed very carefully Do not mix chlorine bleach with ammonia or acids such as vinegar and or rust remover Mixing can produce a toxic gas which may c...

Page 6: ... knit items The Fast spin speed is for durable items The Slow spin speed is for delicate items like sweaters and lingerie Clothes will be less dry than when using a fast spin speed 4 3 See next page for other washer features Wash Rinse Temperature Selecting Cycle Starting Washer Push in the Cycle knob to select the desired cycle See the above Cycle Descriptions Add detergent Add clothes and close ...

Page 7: ...id chlorine bleach before it reaches into your wash load To use follow these steps 1 Check clothing care labels for special instructions 2 Measure liquid bleach carefully following instructions on bottle 3 Before starting the washer pour measured amount of bleach directly into bleach dispenser Avoid splashing or over filling dispenser If you prefer to use powdered bleach pour it into the wash bask...

Page 8: ...ning section below Fabric Softener Dispenser Pour l i q u i d and water into fabric softener dispenser Do not pour anything into the agitator if the top is removed Cleaning Fabric Softener Dispenser 1 Remove the dispenser from the top of the agitator 2 Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers Dispenser cup will pop fr...

Page 9: ...s and blends Synthetic and poly knits Delicates Separate lint producers from lint collectors Lint producers terry cloth and chenille Lint collectors velveteen and corduroy Sort by soil Light Medium Heavy Non colorfast fabrics may bleed or fade Sort by individual color Sort Always add detergent before adding clothes so that the detergent can work effectively Using the correct amount of detergent is...

Page 10: ...ave the lid open after washing to allow moisture to evaporate The wash basket is practically care free If you want to clean the basket use a clean soft cloth dampened with liquid detergent then rinse Do not use harsh or gritty cleaners To rinse 1 Choose the largest load size 2 Turn the Cycle knob to any rinse setting 3 Start washer Fill Hoses Hoses connecting wash er to faucet should be replaced e...

Page 11: ...n pairs This will keep the load balanced Use the largest load water level available Blankets Let the washer fill with water add detergent allow detergent to dissolve then add blanket Wash only one blanket at a time Electric Blankets Sew a strong piece of cloth over the plug to protect the blanket and washer from damage Wash according to pillow instructions above Permanent Press Clothes Select a la...

Page 12: ... allow to soak Don t leave your laundry soaking in the washer longer than a few hours After the soak period pull out the Cycle knob to complete the cycle Pretreat heavy soil by rubbing in a small amount of liquid detergent or a paste made of water and powdered detergent or soap For best results wait 1 2 hour before washing To remove stains on white or bleachable fabrics try soaking the stained are...

Page 13: ...Stain White and Bleachable Fabrics Other Washable Fabrics Rub with ice or immerse in very cold water Same as white and bleachable Use dull tool to carefully scrape off as much fabrics adhesive or gum as possible Rub the stain with undiluted liquid detergent Rinse well then wash as usual Adhesives Chewing Gum etc Apply undiluted liquid detergent Rinse Same as white and bleachable If stain remains u...

Page 14: ...h non chlorine bleach Juices Wine Food Coloring Without cream Use the Bleach Solution Sponge with warm water If launder stain remains apply warm glycerine available at drug With cream Soak in cold water then use stores let stand 30 minutes the Bleach Solution launder and rinse well Wash as usual Coffee and Tea Fresh stains Place stain face down on an Same as white and bleachable absorbent towel an...

Page 15: ...se is Make sure hose connections are tightatfaucets improperly connected and make sure end of drain hose is correctly inserted in and secured to drain facility Household drain may Check household plumbing You may need be clogged to call a plumber Water leaks Control is not set properly Check water temperature control and adjust Water supply is turned off Turn both hot and cold faucets fully on and...

Page 16: ...the cycle selected matches the selected load you are washing This is normal for some fabrics Clothes too wet Incorrect sorting Separate lint producers from lint collectors Washing too long Wash small loads for a shorter time than larger loads Detergent not dissolving For best performance always add detergent before adding clothes If you use powdered detergent pre dissolve detergent in hot water be...

Page 17: ...move loose items like pins objects in zippers and sharp objects pockets and sharp buttons left in pockets Turn knits which snag easily inside out Undiluted chlorine bleach Check bleach package instructions for proper amount Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach Small tears or holes Repair tears and holes before washing present before wash Chem...

Page 18: ...er is overloaded Make sure Load Size Selector matches load size Soak time is too short Soak at least 30 minutes Soaking with too little detergent Use more detergent especially with heavy soil Detergent is not dissolving Add detergent as wash basket fills with water before you load clothes To restore Grayed Clothes Put clothes through a wash cycle using hot try one of the following water Check the ...

Page 19: ... spots spread stain area over a pan of boiling water and squeeze lemon juice through the stain Yellowed Clothes Incorrect use of fabric softener Check fabric softener package for instructions see Fabric Softener Dispenser section To remove spots dampen the spots and rub with undiluted liquid detergent Rewash using chlorine bleach if it is safe for the fabric Blue or Gray Spots Type of detergent Sw...

Page 20: ...Notes 21 ...

Page 21: ...y operated loca tions offer you service today or tomorrow or at your convenience 7 00 a m to 7 00 p m weekdays 9 00 a m to 2 00 p m Saturdays Our factory trained technicians know your appliance inside and out so most repairs can be han dled in just one visit In Home Repair Service 800 626 2000 Upon request GE will provide Braille controls for a variety of GE appliances and a brochure to assist in ...

Page 22: ...sumer Service will still be there after your warranty expires Purchase a GE contract while your warranty is still in effect and you ll receive a substantial discount With a multiple year contract you re assured of future service at today s prices Service Contracts 800 626 2002 Individuals qualified to service their own appliances can have parts or accessories sent directly to their home The GE par...

Page 23: ...37 Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are in your state consult your local or state consumer affairs office or your state s Attorney General W...

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