Customer Service
Troubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
9
Before you call for service…
Problem
Possible Causes
What To Do
Refrigerator does not
Control in
OFF
position.
•
Move the control to a temperature setting.
operate
Refrigerator is unplugged.
•
Push the plug completely into the outlet.
The fuse is blown/circuit
•
Replace fuse or reset the breaker.
breaker is tripped.
Vibration or rattling
Front leveling legs need
•
See
Leveling Legs.
(slight vibration
adjusting.
is normal)
Motor operates for
Normal when refrigerator
•
Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in.
cool down.
Often occurs when large
•
This is normal.
amounts of food are
placed in refrigerator.
Door left open.
•
Check to see if package is holding door open.
Hot weather or frequent
•
This is normal.
door openings.
Temperature control
•
See
About the control.
set at the coldest setting.
Not enough clearance
•
Wipe off the condenser on the back. Make sure there is
from the wall.
enough air circulation around the refrigerator.
Refrigerator too warm
Temperature control not set
•
See
About the control.
cold enough.
Warm weather or frequent
•
Set the temperature control one step colder.
door openings.
See
About the control.
Door left open.
•
Check to see if package is holding door open.
Refrigerator has odor
Foods transmitting
•
Foods with strong odors should be tightly wrapped.
odor to refrigerator.
•
Keep an open box of baking soda in the refrigerator;
replace every three months.
Interior needs cleaning.
•
See
Care and cleaning.
Defrost water pan needs cleaning.
•
See
Care and cleaning.
Moisture forms on
Not unusual during
•
Wipe surface dry.
outside of refrigerator
periods of high humidity.
Moisture collects inside
Too frequent or too
(in humid weather, air
long door openings.
carries moisture into
refrigerator when door
is opened)
Troubleshooting Tips
Save time and money! Review the charts below
first and you may not need to call for service.
