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49-3000244 Rev 5

17

Troubleshooting Tips...

 Before you call for service

T

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IP

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Problem

Possible Causes

What To Do

Static occurs

No fabric softener was used

Try a fabric softener.
Bounce

®

 Fabric Conditioner Dryer Sheets have been approved for 

use in all GE Appliances dryers when used in accordance with the 

manufacturer’s instructions.

Overdrying

Try a fabric softener. 

Adjust setting to 

Damp

.

Synthetics, permanent press

 

and blends can cause static

Try a fabric softener.

Collars and 

waistbands still 

wet at end of 

cycle

The dryness monitor senses 

that the body of the clothes 

is dry

Choose 

QUICK DRY

 or 

TIMED DRY

 to dry damp collars and 

waistbands. In the future, when drying a load with collars and 

waistbands, choose 

Max Dry

.

Slight variation 

in metallic color

This is normal

Due to the metallic properties of paint used for this unique product, 

slight variations of color may occur due to viewing angles and 

lighting conditions.

Dryer continues 

to tumble after 

display says 

Complete

Wrinkle Care

 

was selected

Ensure 

Wrinkle Care 

option is not selected. 

Water on floor in 

back of dryer

Loose water hose connection

Tighten connection.

Hose missing rubber washer 

at connection with valve

Install rubber washer provided with hose.

Garments still 

wrinkled after 

steam cycle

Too many garments

Load fewer garments; manually increase time.

Lint filter not clean

Clean lint filter

Load is children/infant 

garments

Use the 

STEAM Refresh

 cycle.

Door is too 

foggy to see 

clothes during a 

steam or Fabric 

Refresh cycle

Steam and fabric refresher 

condenses on inner door

This is normal.

Water seen on 

inside of door 

and top of lint 

filter when 

opening door 

after steam or 

Fabric Refresh 

cycle

Steam and fabric refresher 

condenses on these surfaces

This is normal.

Small areas 

on clothes are 

damp after 

steam or Fabric 

Refresh cycle

Steam condenses on inner 

drum

If using the 

STEAM Dewrinkle

 cycle, manually reduce the cycle 

time. If using the 

STEAM Refresh

 cycle, add more garments to 

the load.

Fabric refresher condenses 

on inner drum

If using the 

MORE

 setting on a 

Fabric Refresh

 cycle, with small 

loads, it may cause spots. Use 

AUTO

 or 

LESS

 setting to prevent 

damp spots.

Small amount of 

water on floor in 

front of dryer

Inadequate load size for 

steam cycle selected, excess 

steam condenses inside 

cabinet and leaks out

If using the 

STEAM Dewrinkle

 cycle, manually reduce the cycle 

time. If using the 

STEAM Refresh

 cycle, add more garments to 

the load.

Inadequate load size for 

Fabric Refresh setting cycle 

selected, excess fabric 

refresher condenses inside 

cabinet and leaks out

Using the 

More

 setting on a cycle, with small loads, may cause 

spots. Use 

Auto

 or 

Less

 setting to prevent damp spots.

Summary of Contents for PTD90EBMTRS

Page 1: ...GE is a trademark of the General Electric Company Manufactured under trademark license ...

Page 2: ...es into every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you need them Register your GE appliance now online Helpful websites and phone numbers are available in the Consumer Support section of this Owner s Manual You may also mail in the pre printed registratio...

Page 3: ... maintenance instructions or in published user repair instructions that you understand and have the skills to carry out Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance DO NOT use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product DO NOT dry articles containing foam rubb...

Page 4: ...her appliance WHAT TO DO IF YOU SMELL GAS DO NOT try to light any appliance DO NOT touch any electrical switch DO NOT use any phone in your building Clear the room building or area of any occupants Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performe...

Page 5: ...ff This will return the appliance to its as shipped factory default configuration If compatible To connect this appliance to the internet you will need to purchase a GE Appliances U Connect module and attach it to your appliance through the communication port The GE Appliances U Connect module will allow your appliance to communicate with your smartphone for remote appliance monitoring control and...

Page 6: ... Checking and or cleaning the vent system is recommended See the Vent Blocked light is on in the Troubleshooting Tips section Sensing Garments need additional time to be dried Drying Clothes dryer is removing moisture Cooling Air fluff cooling time after drying process Done Cycle has been completed and it will display the legend END Vent Test Venting system diagnostic test Tank Low on some models ...

Page 7: ...tems Active Wear Special sport items that need extra drying care Warm Up Provides 10 minutes of heating to warm up clothes STEAM Dewrinkle For use with larger loads than 9 13 garments Ideal for loads left in the dryer for an extended time DELICATES For delicate items special care fabrics and knits QUICK DRY For small loads that are needed in a hurry such as sport or school uniforms Can also be use...

Page 8: ...promptly at the sound of signal Place clothes on hangers so wrinkles will not set in Use the Damp Alert especially when drying fabrics like polyester knits and permanent press These fabrics should be removed so wrinkles will not set in My Cycle As the cycle selector knob is turned the Time timed dry Level dryness level and Temp temperature settings change to automatic pre set default settings If y...

Page 9: ...els Activates alternating forward and reverse tumbling to reduce tangling dry more evenly and improve drying times Typical loads such as bed and bath mixed loads where sheets towels and pillow cases are laundered together benefit from this capability When the dryer reverses direction there will be a slight pause and sound change NOTE Tangle Control is selected by default for TOWELS and BULKY cycle...

Page 10: ...nto the tank Make sure to not exceed the fill level indicated inside the tank 4 Replace the tank cap and turn it clockwise making sure the indents align 5 If removed replace the tank into its compartment in the door making sure it is firmly seated Close the Fabric Refresh door Fabric Refresh on some models Available for all cycles When the Fabric Refresh button is pressed the cycle settings will c...

Page 11: ...aundering As a general rule if clothes are sorted properly for the washer they are sorted properly for the dryer Try also to sort items according to size For example do not dry a sheet with socks or other small items Do not add fabric softener sheets once the load has become warm They may cause fabric softener stains Bounce Fabric Conditioner Dryer Sheets have been approved for use in this dryer w...

Page 12: ...n the exhaust duct DO NOT use duct longer than specified in the exhaust length table Failure to follow these instructions can result in death or fire Fire Hazard Correct Venting Incorrect Venting Vent Health Is a diagnostic test to verify the status of the venting system NOTE To run the test ambient temperature must be below 85 F if temperature is above 85 F the test will be invalid and the main d...

Page 13: ...to remove 4 Run hot water into the tank Replace the tank cap and turn it clockwise making sure the indents align Shake the tank gently 5 Drain the water over a sink by pressing the drain button located at the bottom of the tank Repeat fill shake and drain until the water is clear 6 Replace the tank by aligning it properly to its compartment and sliding it back into place Make sure to push it all t...

Page 14: ...event clogging A partially clogged exhaust can lengthen the drying time Follow these steps 1 Turn off electrical supply by disconnecting the plug from the wall socket 2 Disconnect the duct from the dryer 3 Vacuum the duct with the hose attachment and reconnect the duct The Exhaust Hood Check with a mirror that the inside flaps of the hood move freely when operating Make sure that there is no wildl...

Page 15: ...Max Dry Exhaust system is blocked Inspect and clean exhaust system Dryer doesn t start Control panel is asleep This is normal Press Power to activate the control panel Dryer is unplugged Make sure the dryer plug is pushed completely into the outlet Fuse is blown circuit breaker is tripped Check the building s fuse circuit breaker box and replace fuse or reset breaker NOTE Some electric dryers use ...

Page 16: ... except for collars and waistbands Choose QUICK DRY or TIMED DRY to dry damp collars and waistbands In the future when drying a load with collars and waistbands choose More Dry Dryer is not level Move dryer to an even floor space or adjust leveling legs as necessary until even Clothes are wrinkled Overdrying Select a shorter drying time Remove items while they still hold a slight amount of moistur...

Page 17: ...ents still wrinkled after steam cycle Too many garments Load fewer garments manually increase time Lint filter not clean Clean lint filter Load is children infant garments Use the STEAM Refresh cycle Door is too foggy to see clothes during a steam or Fabric Refresh cycle Steam and fabric refresher condenses on inner door This is normal Water seen on inside of door and top of lint filter when openi...

Page 18: ...WE25M71 or to request a technician to replace this for you Fabric Refresh Door Open displayed Fabric Refresh door not closed properly Verify that the Fabric Refresh door is closed before running a cycle If the Fabric Refresh door is not properly and fully closed the dryer will sense an improper door connection Garments with no perceptible refresher scent after Fabric Refresh cycle Too many garment...

Page 19: ... it online anytime at GEAppliances com extended warranty or call 800 626 2224 during normal business hours GE Appliances Service will still be there after your warranty expires In the United States This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA If the product is located in an area where service by a GE Applian...

Page 20: ...ces will still be there after your warranty expires In the US GEAppliances com extended warranty or call 800 626 2224 during normal business hours In Canada GEAppliances ca en support purchase extended warranty or call 866 277 9842 Remote Connectivity For assistance with wireless network connectivity for models with remote enable in the US visit our website at GEAppliances com connect or call 800 ...

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