Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Refrigerator does not
Refrigerator in defrost cycle.
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operate
Either or both controls set to
OFF
.
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Refrigerator is unplugged.
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The fuse is blown/circuit
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breaker is tripped.
The refrigerator is in
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showroom mode.
Vibration or rattling
Rollers need adjusting.
6HH
Rollers.
(slight vibration
is normal)
Motor operates for long
Normal when refrigerator
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periods or cycles on and
is first plugged in.
cool
down.
off frequently. (Modern
Often occurs when large
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refrigerators with more
amounts of food are
storage space and
placed in refrigerator.
a larger freezer require
Door left open.
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more operating time.
Hot weather or frequent
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They start and stop
door openings.
often to maintain even
Temperature controls set
6HH
About the controls.
temperatures.)
at the coldest setting.
Refrigerator or freezer
Temperature control not set
6HH
About the controls.
compartment too warm
cold enough.
Warm weather or frequent
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door openings.
See
About the controls.
Door left open.
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Frost or ice crystals
Door left open.
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on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Divider between
Automatic energy saver
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refrigerator and freezer
system circulates warm
compartments
liquid around front edge
feels warm
of freezer compartment.
Automatic ice maker
Ice maker power switch
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does not work
is in the off position.
Water supply turned off or
6HH
Installing the water line.
not connected.
Freezer compartment too warm.
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Piled up cubes in the storage
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bin cause the ice maker
to shut off.
Ice cubes stuck in ice maker.
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(Green power light on
the ice maker back on.
ice maker blinking).
38
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