GE Profile PTWN8055MMS User Manual Download Page 98

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Service Mode

Test “t9” --- Agitate-2 Check (Infusor Wash)

• Press start to initiate test.

• Product will alternately rotate infusor CW then CCW for 1 minute.

Test “t10” --- Spin Check

•

Press start to initiate test.

• Pump will run until water frequency is under 26.0 KHz.

• Tub will then slowly ramp up to maximum RPM (1000 RPM)

• RPM will be displayed.

• Tub will spin at maximum RPM for 3 minutes.

• After 3 minutes, tub will slowly decelerate to 0 RPM.

Note:

999 will be the maximum RPM displayed.

Summary of Contents for Profile PTWN8055MMS

Page 1: ...GWS 05 06 2011 Copyright 2010 GE Profile 5 2 IEC cu ft Stainless Steel Capacity Washer Models PTWN8055MMS Metallic Silver PTWN8050MWW White 2011 Energy Star qualified Service Guide Pub 31 9211...

Page 2: ...for the interpretation of this information nor can it assume any liability in connection with its use WARNING To avoid personal injury disconnect power before servicing this product If electrical powe...

Page 3: ...se safety glasses with side shields safety gloves steel toe shoes for all repairs Dyneema Cut Resistant Glove Safety Glasses must be compliant with ANSI Z87 1 2003 Prescription Safety Glasses Plano Sa...

Page 8: ...al Wave or Alpha Wash Basket spins at 230 RPM clockwise then counter clockwise Centrifusion Wash Basket spins slowly clockwise then counter clockwise Infusor Wash Tub remains stationary Infusor turn c...

Page 11: ...ncels a cycle by pressing the power pad after four minutes the pump will turn on and pump the water out of the tub The control does not illuminate or does the tub spin just the pump is energized till...

Page 12: ...cle Cancellation NOTE 2 If the customer pauses a cycle for an extended amount of time after two hours have elapsed the machine will pump out the water in the tub and shut off Also doesn t matter if th...

Page 13: ...programming the My Cycle feature the customer can not only program any cycle but can also add any of the cycle additions on the right of the display to the cycle functions These would include Fabric S...

Page 14: ...ed during the rinse cycles in order to use less water during rinse It sprays water over the clothes spray rinse as the basket rotates Jet Spray is the default rinse type unless either FABRIC SOFTENER...

Page 16: ...Copyright 2011 16 Control Panel Components To access the control components first begin by removing five Phillips screws securing backsplash rear panel Remove rear panel from backsplash assembly...

Page 17: ...Copyright 2011 17 Control Panel Components Protect top of washer with a towel or rag Tilt front control panel towards front of machine to disengage tabs Lay control panel on it s face on top of towel...

Page 23: ...omponents The control assembly consists of a Power Board and a Display Logic Board They are held together as an assembly by plastic tabs and connected electrically by two interconnect plugs and cables...

Page 28: ...Copyright 2011 28 Water Valve Assembly The water valve consists of a valve body and five solenoid coils It is only available as a complete assembly Each solenoid controls a specific water function...

Page 29: ...29 Water Valve Assembly Front View Bleach Dispenser Softener Jet Spray Cold Hot Each coil on the water valve assembly has an approximate resistance value of 30 and should read 5 6vdc across the coil...

Page 32: ...lve Screens Inlet screens are easily removed for cleaning Remove them by grasping hold of the handle on the rear of the screen with a pair of needle nose pliers and pull straight out After cleaning re...

Page 35: ...Copyright 2011 35 Choke L1 Neutral and the ground wire are wrapped around and through a donut shaped ferrite core Choke helps to prevent electrical interference to nearby electronic devices...

Page 36: ...Copyright 2011 36 Pressure Sensor The pressure sensor is connected by a clear hose to an air reservoir near the bottom of the outer tub and operates by a frequency kHz signal to the main control board...

Page 37: ...water level rises the air pressure in the reservoir increases The pressure is translated into an electrical signal frequency by the pressure sensor The frequency will vary from approximately 27 kHz e...

Page 39: ...2011 39 Top Cover To lift washer top first insert putty knife between apron and top seven inches from either side to release spring clips Lift lid reach inside and pull up on top as you release each...

Page 42: ...To Remove Lid Begin by lifting washer top cover Then with a pair of needle nose pliers grasp spring loaded hinge pin on the left side lid hinge assembly Pull pin to the left as far as possible to dise...

Page 44: ...011 44 Lid Removal Grasp lid and move to the left to disengage the right side hinge pin Lift and remove lid from machine Hydraulic closing mechanism contained in lid assembly Lid assembly comes as a s...

Page 45: ...nsert right side lid pin into hinge opening Use putty knife to depress left side hinge pin into hinge assembly Lower left side of lid into position Slowly remove putty knife allowing pin to enter into...

Page 47: ...sembly connector On Main PCB Lock assembly is secured to the underside of the washer top with two Phillips screws The assembly includes the interconnect cable and plug It connects to a six pin connect...

Page 51: ...Phillips head screwdriver remove the 10 mm hex head screw that holds the infusor in place turn screw counterclockwise to remove Note The 10 mm screw has a serrated lock washer and a rubber O ring Pul...

Page 52: ...Copyright 2011 52 Wash Basket Using a socket hub nut wrench or Crescent wrench remove the 37 5 mm 1 1 2 SAE equivalent hub nut turn hub nut counter clockwise to remove Lift the wash basket up and out...

Page 53: ...Rods The wash basket outer tub and motor are suspended by four rod and spring assemblies The rod and spring assemblies are attached to each corner of the washer cabinet They extend down and connect to...

Page 55: ...bottom of the outer tub The Heating element is held in place by a compressed rubber gasket When the 10 mm hex nut is tightened it squeezes the rubber gasket between the 2 mounting plates to seal the o...

Page 56: ...stat 1 Remove 2 wires from the terminal ends of the heating element 2 Remove the three 8 mm hex head screws holding the heating element bracket in place Remove the bracket 3 Loosen the 10 mm hex nut u...

Page 57: ...Copyright 2011 57 Heater CAUTION Proper torque must be applied to the 10mm hex nut in order to assure a proper seal Under torque could cause water leakage over torque could cause the tub to crack...

Page 58: ...tside of tub for visual only Heating Element Specifications 120 VAC 1200 Watts 9 0 Amps 12 5 The heating element is used only on the SANITIZE cycle The inverter board regulates the heating element thr...

Page 59: ...yright 2011 59 Heater Hi Limit Thermostat The outer tub is protected from over heating from the heating element by a hi limit thermostat The hi limit thermostat is located on the bottom of the outer t...

Page 60: ...Important 1 Heater must be removed prior to thermostat removal 2 Make note of the two small posts on the bottom of the tub and the the two cut outs in the thermostat body for proper orientation 3 Four...

Page 61: ...tat is wired in series with the heating element If the hi limit thermostat reaches a temperature beyond its maximum temperature rating it will trip and disable the heating function only Heating functi...

Page 62: ...011 62 Heater Hi Limit Thermostat The reason for proper orientation of the thermostat is because the heater support is part of the thermostat body and must be positioned correctly for the heater to be...

Page 65: ...r If an overloaded washer load causes a splash over it will be detected by the sensor The sensor will terminated the Alpha Wash or Tidal Wave part of the wash cycle Normal agitate and the rest of the...

Page 66: ...ull water through fabric The TIDAL WAVE Wash system provides a gentler and more thorough cleaning TIDAL WAVE Wash is available only during COLORS NORMAL and WHITES HEAVY DUTY cycles from U C 49 90404...

Page 67: ...of a 120 VAC 60 Hz motor impeller and impeller housing The pump is capable of pumping to a stand pipe height of 8 ft To gain access to the pump remove the thin plastic cover over the drain pump by pu...

Page 68: ...pump bracket is not grounded Unplug the unit before servicing to avoid electric shock Note The impeller can be accessed for cleaning without removing the drain hoses Water will remain in hoses even wh...

Page 69: ...lat blade screwdriver When viewed from the impeller housing end rotate the housing in a counterclockwise direction to remove Remove any foreign objects from the impeller and impeller housing Inspect t...

Page 70: ...1 70 Drain Pump Removal To remove the drain pump Disconnect power to the machine Remove the thin plastic cover over the drain pump by pulling down on the ends to clear the tabs Remove the drain hoses...

Page 71: ...drain hoses are difficult to remove due to a sealing compound used at the factory Squeeze each clamp and slide it back Carefully break each hose loose by inserting a small flat blade screwdriver unde...

Page 72: ...ld the drain pump to the washer frame Remove the drain pump When installing apply a thin coat of sealing compound WH60X15 to the inner surface of the drain hoses to prevent leaks Remove the 2 Phillips...

Page 73: ...unlocks the basket and infusor together depending on the wash cycle pattern The infusor is connected directly to the motor shaft Whenever the motor is rotating the infusor is rotating The clutch only...

Page 74: ...d basket are in the locked position during the following cycles Water Fill Wet Load Sensing Tidal Wave Wash Centrifusion Wash Spin Spray Rinse The infusor and the basket are in the unlocked position d...

Page 75: ...the basket by engaging teeth on the inside of the rotor with teeth on the clutch coupler When the basket and infusor are in the locked position the clutch moves downward and engages the rotor and clut...

Page 76: ...h moves downward and engages the rotor and clutch coupler teeth allowing the basket to rotate with the infusor UNLOCKED POSITION When the basket and infusor are in the unlocked position the clutch mov...

Page 77: ...77 Clutch Motor The clutch motor is secured to the bottom of the tub with two 10mm screws The power board supplies 120 VAC to the clutch motor through the blue and white wires when the clutch motor ch...

Page 78: ...witch to open or close This can be measured between the brown and blue wires on the power board at the WH6 plug When the clutch is in the unlocked position the switch should be closed 0 When the clutc...

Page 79: ...Copyright 2011 79 Clutch Shifter Removal To remove the clutch shifter assembly Remove the rotor Remove the three Phillips head screws from the clutch coupler plate Remove the clutch coupler assembly...

Page 80: ...cess the motor the washer must be placed on its side Place a towel or blanket on the floor to prevent scratches to the surface of the washer Remove the 24 mm 15 16 in SAE equivalent rotor nut with a s...

Page 81: ...n place by one 10 mm hex head screw will give better access to the motor connectors Caution The stator connector and Hall sensor connector are very fragile handle with care Disconnect the wiring harne...

Page 82: ...ght 2011 82 Motor Removal Remove the six 10 mm hex head screws that hold the stator in place Note When assembling be sure to put the motor and Hall sensor wires back in the wiring guard away from the...

Page 84: ...res the motor rpm Four wires connect the Hall sensor to the main board at the 6 pin dark blue connector The Hall sensor measures approximately 9K between the brown and blue wires and the brown and red...

Page 87: ...r temperature sensor thermistor to regulate the wash water temperature The thermistor has a negative temperature coefficient as temperature increases resistance decreases The thermistor is located in...

Page 88: ...C by opening or closing the hot and cold water valves The resistance of the thermistor can be checked between the gray and white wires on the power board at the 2 wire yellow plug Water Temperature Ra...

Page 89: ...The resistance of the thermistor can be checked between the gray and white wires on the power board at the 2 wire yellow plug Make sure to unplug the connector to isolate the thermistor before taking...

Page 90: ...ing assembly Remove the infusor the hub nut wash basket motor assembly and clutch shifter assembly Remove the screw that holds the ground wire to the bearing housing Remove the twenty one 10 mm hex he...

Page 91: ...sing Assembly Remove the bearing housing assembly Note When installing the bearing housing be sure the safety shield is in place Make sure the motor and Hall sensor wires are positioned in the wiring...

Page 92: ...2011 92 Service Mode Enter To Enter Service Mode While in the Idle Mode unit powered but off display blank Press and hold the SPIN TEMP buttons Press the POWER button First test t1 will appear on the...

Page 93: ...ice Mode Navigate Once in the service mode turn the selector knob to navigate between the different tests To enter the test displayed press the START button To end a test and move to another test turn...

Page 94: ...it To Exit Service Mode Pressing the POWER button from either the menu screen or while a test is running will exit the service mode Disconnecting from power or if no key is pressed for 15 minutes will...

Page 95: ...ed as part of test Test t2 Error Codes Press start button to display most recent error code EEprom will store five error codes and display them in chronological order by turning selector knob To clear...

Page 96: ...valve is energized C Jet spray valve is energized d Bleach valve is energized E Softener valve is energized Pump will activate when water frequency is 21 0 KHz Water level frequency will be displayed...

Page 97: ...Check Tidal Wave Wash Press start to initiate test Tub will spin CCW at 230 RPM for 3 minutes RPM value will be displayed Test t8 Agitate 1 Check Centrifusion Wash Press start to initiate test Tub wil...

Page 98: ...then CCW for 1 minute Test t10 Spin Check Press start to initiate test Pump will run until water frequency is under 26 0 KHz Tub will then slowly ramp up to maximum RPM 1000 RPM RPM will be displayed...

Page 99: ...istor E4 Inlet valve failure E5 Pump failure E6 Clutch error E7 Pressure sensor failure E8 Lid switch failure lid opened during run state RPM 40RPM E9 EEprom error E10 Motor not rotating properly E11...

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