background image

26

49-3000295  Rev. 0

CONSUMER SUPPORT

Consumer Support

GE Appliances Website

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day 
of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support 
services designed for your convenience. In the US: 

GEAppliances.com

.

In Canada: 

GEAppliances.ca

.

Register Your Appliance

Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced 
communication and prompt service under the terms of your warranty, should the need arise. You may also mail in 
the pre-printed registration card included in the packing material. In the US: 

GEAppliances.com/register

.

In Canada: 

Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx

.

Schedule Service

Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at 
your convenience any day of the year. In the US: 

GEAppliances.com/service 

or call 800.432.2737 during normal 

business hours.
In Canada: 

GEAppliances.ca/en/support/service-request 

or call 800.561.3344.

Extended Warranties

Purchase a GE Appliances extended warranty and learn about special discounts that are available while your 
warranty is still in effect. You can purchase it on-line anytime. GE Appliances Services will still be there after your 
warranty expires. In the US: 

GEAppliances.com/extended-warranty 

or call 800.626.2224 during normal business 

hours.
In Canada: 

GEAppliances.ca/en/support/purchase-extended-warranty 

or call 866.277.9842.

Remote Connectivity

For assistance with wireless network connectivity, in the US visit our website at 

GEAppliances.com/connect

 or call 

800.220.6899.
In Canada: 

GEAppliances.ca/connect 

or call 800.220.6899.

Parts and Accessories

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes 
(VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
In the US: 

GEApplianceparts.com

 or by phone at 877.959.8688 during normal business hours.

In Canada: 

GEAppliances.ca/en/products/parts-filters-accessories

 or call 800.661.1616.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing 
generally should be referred to qualified service personnel. Caution must be exercised, since improper 
servicing may cause unsafe operation.

Contact Us

If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the 
details including your phone number, or write to:
In the US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225 

GEAppliances.com/contact 

or call 800.626.2000

In Canada: Director, Consumer Relations, MC COMMERCIAL INC. | Suite 310, 1 Factory Lane | Moncton, N.B. E1C 9M3 

GEAppliances.ca/en/contact-us 

or call 877.994.5366

Summary of Contents for Profile PTW600BSRWS

Page 1: ...ANTY 25 CONSUMER SUPPORT 26 OWNER S MANUAL INSTALLATION INSTRUCTIONS Write the model and serial numbers here Model _________________ Serial _________________ You can find them under the lid of the washer 49 3000295 Rev 0 12 21 GEA GE is a trademark of the General Electric Company Manufactured under trademark license PTW905 PTW900 PTW705 PTW700 PTW605 PTW600 ENGLISH FRANÇAIS ESPAÑOL G035 ...

Page 2: ...es into every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you need them Register your GE appliance now online Helpful websites and phone numbers are available in the Consumer Support section of this Owner s Manual You may also mail in the pre printed registratio...

Page 3: ...y when this appliance is used near children Before the washer is removed from service or discarded remove the door or lid Failure to follow these instructions may result in death or injury to persons Ŷ DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement Ŷ For waterproof water resistant and bulky items only use the Bulky or Delicates cycle DO NOT use ...

Page 4: ... recycling options for your appliance packaging material PARTS AND ACCESSORIES Order on line at GEApplianceparts com today 24 hours a day or by phone at 800 626 2002 during normal business hours In Canada visit your local GE Appliances parts distributor or call 800 661 1616 Part Number Accessory PM14X10002 4 ft rubber water supply hoses Or PM14X10005 4 ft braided water supply hoses WH49X301 Drain ...

Page 5: ...ad after adding clothes We recommend the use of High Efficiency detergents such as Tide in your energy efficient washer Step 2 Step 3 Step 4 Step 1 Close lid NOTE Unit will not start with lid open except on Bulky cycle Select wash cycle Select wash options including Deep Rinse option when using fabric softener Select options Press Start Add fabric softener to the fabric softener dispenser IMPORTAN...

Page 6: ...el and drain when water is present and the lid is left open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed Select cycle and press Start to begin new cycle B Getting started USING THE WASHER A Power Press to wake up the display If the display is active press to put the washer into idle mode NOTE Pressing Power does not disconnect the appliance from the power s...

Page 7: ...blinking If an out of balance condition is detected by the washer the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion When this occurs the washer is taking actions to correct the out of balance condition and complete the cycle normally In some cases the washer may not be able to balance the load and spin up to full s...

Page 8: ...eep Rinse option when using this cycle Heavily soiled colorfast items Sanitize with Oxi Hot Heavy Max Power Clean Gentle Care Tangle Control Auto Soak Smart Wash Smart Rinse Pre Wash Smart Dispense Cycle uses an initial lower water fill for super concentrated high temperature sanitization followed by a heavy wash step A pump purge and deep rinse is incorporated to remove contaminants See additiona...

Page 9: ...oduct label instructions For the Sanitize With Oxi cycle only add the clothes first and then place the detergent and Oxi product directly on top of the load The washer hot water supply connection must provide a minimum of 120 F to ensure the effectiveness of this cycle NOTE The default Sanitize With Oxi cycle water temperature can NOT be changed D Wash Cycles Cycle Selector Knob Failure to closely...

Page 10: ...e cycles Smart Wash on some models When enabled the Smart Wash option will automatically sense the soil level of the load and adjust the wash cycle accordingly adding or removing agitation and soaking times to achieve excellent wash performance while minimizing wear Smart Rinse on some models The Smart Rinse feature senses the amount of soil and detergent in the current laundry cycle and determine...

Page 11: ...t also indicated with the horizontal line next to the MAX lettering Filling to this MAX level will provide detergent for about 50 average laundry loads NOTE If it is desired to change detergent type in the detergent tank it is not required to flush the smart dispense system The new detergent type can be added to a partially filled tank however it will not be immediately dispensed until the origina...

Page 12: ... Dispense capabilities Detergent packets Laundry Packs should be added to the middle right third from left compartment For best performance pods should be placed in the center left to right of the compartment and towards the front of the compartment Avoid pushing the pod to the rear of the compartment unless using two or more pods Do not lean pods against the side walls of the pod compartment Foll...

Page 13: ...play is no longer illuminated before attempting to open the lid Lift the lid and submerge additional items around the outside of the basket Close the lid and press Start to resume Adjust load size selection and or use Deep Fill option if necessary NOTE Some cycles use a two stage wash fill The first stage will have a lower water level than the second stage this is normal operation DO NOT wash fabr...

Page 14: ...sistance with the appliance or the GE Appliances U Connect network connectivity please call GE Appliances Connected Home Support at 800 220 6899 Please visit www GEAppliances com connect to learn more about connected appliance features to learn what connected appliance apps will work with your smartphone and to learn where you can purchase a U Connect module The U Connect module has the FCC IC ID ...

Page 15: ...load and refer to the SmartHQ App Microphones PTW905 and PTW900 models only NOTE The washer control panel contains 2 sensitive microphones If the microphones become exposed to liquid contaminates or if the audio ports become clogged feature performance could be degraded To clean the audio ports microphones immediately wipe off any spills on or near the microphone audio ports Next gently wet a smal...

Page 16: ... drawer stops lift up the back of the drawer on both sides and pull it out The drawer can then be removed from the dispenser box Wash the drawer in warm soapy water using a mild detergent Rinse drawer with warm water If siphon caps are removed for cleaning be sure to push siphon caps fully back into place after cleaning The dispenser drawer and siphon caps are not dishwasher safe The dispenser box...

Page 17: ...on For discharge heights from 60 96 NOTE We strongly recommend the use of new water supply hoses Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage BEFORE YOU BEGIN Read these instructions completely and carefully IMPORTANT Save these instructions for local inspector s use IMPORTANT Observe all governing codes and ordinances Note to I...

Page 18: ... drain hose and Owner s Reference Guide from tub NOTE Leave foam shipping material inside tub opening to hold tub in place during the rest of installation 1 UNPACKING THE WASHER WATER SUPPLY REQUIREMENTS WATER SUPPLY LINES Purge Hot and Cold water supply lines for 30 seconds prior to installation of hoses and washing machine Ensure inlet hose screens are also clean and free of debris WATER PRESSUR...

Page 19: ...o connection labeled H at top rear of washer Hand tighten and use pliers to tighten hoses between 1 8 and 1 4 turn beyond hand tight If not installed install rubber washer in one end of cold water hose C Thread cold water hose onto connection labeled C at top rear of washer Hand tighten and use pliers to tighten hoses between 1 8 and 1 4 turn beyond hand tight 0RYH ZDVKHU DV FORVH WR QDO ORFDWLRQ ...

Page 20: ...ound the drain hose A snug fit can also cause a siphoning action NOTE Placing the drain hose too far down the drain pipe can cause a siphoning action No more than 5 of hose should be in the drain pipe There must be an air gap around the drain hose A snug fit can also cause a siphoning action If drain discharge height does not meet 30 minimum height requirement end of drain hose must be secured in ...

Page 21: ...ce with all local codes and ordinances Improper connection of the equipment grounding conductor can result in a risk of electrical shock Check with a qualified electrician or service representative or personnel if you are in doubt as to whether the appliance is properly grounded DO NOT modify the plug on the power supply cord If it will not fit the outlet have a proper outlet installed by a qualif...

Page 22: ...ater a smaller load or a lightly soiled load Fill hoses or drain hose is improperly connected Make sure hose connections are tight at faucets and rubber washers are installed Make sure end of drain hose is correctly inserted in and secured to drain facility Household drain clogged Check household plumbing You may need to call a plumber Drain hose rubs on wall Make sure drain hose does not make con...

Page 23: ...Efficiency laundry packs such as Tide PODS or Gain Flings When using delicates cycle place detergent pack in the bottom of the basket as this will help break down the pack with the gentler agitation Select a warmer wash temperature if possible to improve dissolving of detergent packets Do not exceed manufacturer s recommended dosing quantity Unexplained time and or settings changes Changing option...

Page 24: ...e drive system will engage at the start of agitate and disengage when agitate is complete This occurs multiple times during the wash Back and forth swoosh Electric motor reversing direction This sound is the motor rotating back and forth to clean your laundry Clicking behind Control during fill Automatic Temperature Control Valve Two valves mix cold and hot water The clicking is when either valve ...

Page 25: ...he cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your state s Attorney General Warrantor GE Appli...

Page 26: ... Services will still be there after your warranty expires In the US GEAppliances com extended warranty or call 800 626 2224 during normal business hours In Canada GEAppliances ca en support purchase extended warranty or call 866 277 9842 Remote Connectivity For assistance with wireless network connectivity in the US visit our website at GEAppliances com connect or call 800 220 6899 In Canada GEApp...

Page 27: ...Vous pouvez les trouver sous le couvercle de la laveuse MESURES DE SÉCURITÉ 3 UTILISATION DE LA LAVEUSE Comment démarrer 5 Chargement 13 ENTRETIEN ET NETTOYAGE 14 INSTALLATION D INSTALLATION 17 CONSEILS DE DÉPANNAGE 22 GARANTIE LIMITÉE 27 SOUTIEN AU CONSOMMATEUR 28 GE est une marque déposée de General Electric Company Fabriqué sous licence de marque PTW905 PTW900 PTW705 PTW700 PTW605 PTW600 ...

Reviews: