Problem
Possible Causes
What To Do
Spots and filming
•
Use
Jet-Dry
®
or
Cascade Crystal Clear
®
rinse agents to remove spots and
on glasses and
prevent new film buildup.
flatware
•
Make sure water temperature is at least 120°F.
•
Load dishwasher as shown in the
Loading Place Settings
section.
•
Make sure detergent is fresh.
•
If water is extremely hard, a softener may be required.
Cloudiness on
Combination of soft water and
•
This is called
etching
and is permanent. To prevent this from happening,
glassware
too much detergent
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get them clean. Recalibrate the SmartDispense
TM
system if
you are using it. See pages 9 and 11.
Water temperature entering
•
This could be etching. Lower the water heater temperature.
the dishwasher exceeds 150°F
Suds in the tub
Correct detergent
•
Use only automatic dishwasher detergents to avoid sudsing.
wasn’t used
Cascade
®
and
Electrasol
®
Automatic Dishwashing Detergents
have been approved for use in all GE dishwashers.
•
To remove suds from the tub, open the dishwasher and let
suds dissipate. Close and latch the dishwasher door. Pump out water
by touching the
START/RESET
pad once; then 30 seconds later,
touch the
START/RESET
pad again. Repeat if necessary.
Rinse agent was spilled
•
Always wipe up rinse agent spills immediately.
Detergent left in
Dishes are blocking the
•
Reposition the dishes, so the water from the lower spray arm can
dispenser cups
detergent cup or
flush the detergent cup or outlet from the SmartDispense
TM
system.
or on door
SmartDispense
TM
outlet
See pages 13 and 14.
Water in the
Cap not tightened after filling
•
Use a turkey baster to remove as much water as possible from the
SmartDispense
™
the dispenser
SmartDispense
™
dispenser and refill it as normal. Be sure to tighten the
dispenser
cap fully to prevent water from entering the dispenser.
Black or gray
Aluminum utensils have
•
Remove marks with a mild, abrasive cleaner.
marks on dishes
rubbed against dishes
Dishes don’t dry
Low inlet water temperature
•
Make sure inlet water temperature is at least 120°F.
•
Select
HEATED DRY.
•
Use
PRE WASH
or
ADDED HEAT
options.
•
Select a higher cycle, such as
ANTI-BACTERIA
or
COOKWARE.
Rinse agent dispenser is empty
•
Check the rinse agent dispenser and fill as required.
Control panel responded
Door latch may not be properly
•
Make sure the door is firmly closed.
to inputs but dishwasher
seated
never filled with water
Water valve may be turned off
•
Make sure water valve (usually located under the sink) is turned on.
Stained tub interior
Some tomato-based foods can
•
Use of the
RINSE ONLY
cycle after adding the dish to the load
cause reddish stains
can decrease the level of staining. GE recommends
Cascade
®
Plastic Booster
to help remove these types of stains.
Tea or coffee stains
•
Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
An overall yellow or brown film can •
A special filter in the water supply line is the only way to correct
be caused by iron deposits in water
this problem. Contact a water softener company.
White film on inside surface—
•
GE recommends
Jet-Dry
®
or
Cascade Crystal Clear
®
to help
hard water minerals
prevent hard water mineral deposits from forming.
•
Run dishwasher with citric acid to remove mineral deposits. Citric
acid (Part number: WD35X151) can be ordered through GE Parts.
See back cover for ordering information.
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
17
Consumer
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uppor
t
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oubleshooting
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