24
49-2001048 Rev. 3
Troubleshooting Tips ...
Before you call for service
Problem
Possible Cause/Solution
Surface burners do not light, do not
light fully, or do not stay lit.
Ensure any gas supply valves and propane tank valve are opened. If
air is in the supply line, it may take up to a minute for the air to purge
and the burner to light.
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the clicking of the ignition system when the knob is pressed. Continue
pressing for at least 5 seconds until the flame sensor is heated
Gas pressure is either too low or too high.
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and Cleaning section.
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Ensure gas supply valves and propane tank valve are opened. If air is
in the supply line, it may take up to a minute for the air to purge and
the burner to light.
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for the oven pilot to light and for the pilot sensor to become heated. If
air is in the gas line, this process may take over a minute.
Gas pressure is either too low or too high.
Flames are completely or mostly yellow
or orange.
Normal flames may show signs of an orange tint when well heated or
signs of flickering orange due to dust particles in the gas or air.
Gas pressure is too low.
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Cleaning section.
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when light button is pressed.
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Installation Instructions.
LED board or switch needs to be replaced. Contact GE Appliances for
service.
Oven light does not turn on when light
button is pressed.
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the Installation Instructions.
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Cleaning section.
TROUBLESHOOTING TIPS
