16
49-2001133 Rev. 1
Cleaning the Glass Cooktop (Cont.)
Metal Marks and Scratches
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cooktop. It will leave metal markings on the cooktop
surface.
These marks are removable using a ceramic cooktop
cleaner with a non-scratch cleaning pad for ceramic
cooktops.
2.
If pots with a thin overlay of aluminum or copper
are allowed to boil dry, the overlay may leave black
discoloration on the cooktop.
This should be removed immediately before heating
again or the discoloration may be permanent.
NOTE:
Carefully check the bottom of pans for roughness
that would scratch the cooktop.
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aluminum frozen entrée containers on a hot cooktop
surface. It will leave shiny dots or markings on the
cooktop surface. These markings are permanent and
cannot be cleaned off.
Damage from Sugary Spills and Melted Plastic
Special care should be taken when removing hot substances
to avoid permanent damage of the glass surface
.
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removing hot substances.
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1. Turn off all surface units. Remove hot pans.
2. Wearing an oven mitt:
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the spill to a cool area on the cooktop.
b.
Remove the spill with paper towels.
3. Any remaining spillover should be left until the surface
of the cooktop has cooled.
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residue has been completely removed.
NOTE:
If pitting or indentation in the glass surface has
already occurred, the cooktop glass will have to be
replaced. In this case, service will be necessary.
CARE AND CLEANING:
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TROUBLESHOOTING TIPS
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...
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Save time and money! Review the charts on the following pages first and you may not need to call for service. If an
error occurs in the control operation, a fault code will flash in the display. Record the error code and call for service.
Check out self-help videos and FAQ at
GEAppliances.com/support.
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What To Do
Surface elements will not
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cooking is slow
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the diameter of the surface unit selected.
Surface elements do not
work properly
Cooktop controls improperly set.
Check to be sure the correct control is set for
the surface element you are using.
Power arc ON
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See the Operating the Cooking Elements
section.
Scratches on cooktop
glass surface
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the Cleaning the glass cooktop section.
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the cookware and the surface of the cooktop.
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surface.
To avoid scratches, use the recommended
cleaning procedures. Make sure bottoms
of cookware are clean before use, and use
cookware with smooth bottoms.
