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49-55105 

17

Problem

Possible Cause

What To Do

Detergent left in 
dispenser cups

Dishes or utensils are 
blocking the detergent cup

Reposition the dishes, so the water from the lower spray 
arm can flush the detergent cup. See the 

Loading 

section.
Reposition the tall utensils or heavy silverware that may 
be keeping the dispenser cup door from opening. See 
the 

Loading 

section.

Don’t place large bowls or pots directly under the 
detergent dispenser.

Black or gray marks 
on dishes

Aluminum utensils have 
rubbed against dishes

Remove marks with a mild, abrasive cleaner.

Dishes don’t dry

Low inlet water temperature

Make sure inlet water temperature is at least 120°F.
Select a cycle that includes heated dry such as 

HEAVY

 

or 

NORMAL

.

Rinse agent dispenser is 
empty

Check the rinse agent dispenser and fill as required.

Control panel 
responded to inputs 
but dishwasher 
never filled with 
water

Door may not be completely 
closed

Make sure the door is firmly closed.

Water valve may be turned 
off

Make sure water valve (usually located under the sink) is 
turned on.

Stained tub interior

White film on inside 
surface— hard water 
minerals 

GE Appliances recommends 

Cascade

®

 Platinum Rinse 

Aid

 to help prevent hard water mineral deposits from 

forming.
Run dishwasher with citric acid to remove mineral 

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RUGHUHGWKURXJK*($SSOLDQFHV3DUWV6HHEDFNFRYHU

for ordering information. Alternatively, purchase Lemi 

6KLQH3DUW1XPEHU:';DQGIROORZWKH

directions on the label. 

Dishwasher won’t 
run

Fuse is blown or circuit 
breaker is tripped

Replace fuse or reset circuit breaker. Remove any other 
appliances from the circuit.

Power is turned off

In some installations, the power to the dishwasher is 
provided through a wall switch, often located next to the 
disposer switch. Make sure it is on.

Reboot your control

Turn off power to the dishwasher (at circuit breaker or 
wall switch) for 30 seconds, then turn back on.

Control panel lights 
go off when you’re 
setting controls

Time too long between 
touching of selected pads

If the control panel lights go off, touch any pad again and 
continue setting controls.

Water standing in 
the bottom of the 
tub

Air gap is clogged

Clean the air gap. See the 

Care and Cleaning

 section.

High drain loop or air gap 
not installed

Refer to the Installation Instructions for proper drain line 
installation.

Water won’t pump 
out of the tub

Drain is clogged

If you have an air gap, clean it. See the 

Care and 

Cleaning

 section.

If the dishwasher drains into a disposer, run disposer 
clear.
Check to see if your kitchen sink is draining well. If not, 
you may need a plumber.

Troubleshooting Tips...

 Before you call for service

TROUBLESHOOTING TIPS

Summary of Contents for PDW1860 Series

Page 1: ...nside the door GE is a trademark of the General Electric Company Manufactured under trademark license OWNER S MANUAL DISHWASHERS 49 55105 08 16 GEA SAFETY INFORMATION 4 USING THE DISHWASHER Getting St...

Page 2: ...to every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you need...

Page 3: ...49 55105 3 WELCOME Notes...

Page 4: ...ult in risk of fire and personal injury To minimize the possibility of electric shock disconnect this appliance from the power supply before attempting any maintenance NOTE Turning the dishwasher off...

Page 5: ...lement and be damaged WARNING RISK OF CHILD ENTRAPMENT PROPER DISPOSAL OF THE DISHWASHER Junked or abandoned dishwashers are dangerous even if they will sit for just a few days If you are getting rid...

Page 6: ...l entretien REMARQUE Le fait d arr ter le lave vaisselle ne coupe l alimentation lectrique de l appareil Nous vous recommandons de confier la r paration de votre lectrom nager un technicien qualifi A...

Page 7: ...endommager AVERTISSEMENT RISQUE DE SUFFOCATION POUR UN ENFANT COINC L INT RIEUR DE L APPAREIL LIMINATION APPROPRI E DU LAVE VAISSELLE Les lave vaisselle jet s ou abandonn s sont dangereux m me si vou...

Page 8: ...corriente antes de intentar cualquier mantenimiento NOTA Apagar el lavavajillas no desconecta el electrodom stico del suministro de corriente Le recomendamos que el servicio t cnico de su electrodom s...

Page 9: ...an da ados ADVERTENCIA RIESGO DE QUE UN NI O QUEDE ATRAPADO FORMA ADECUADA DE DESCARTAR EL LAVAVAJILLAS Los lavavajillas tirados o abandonados son peligrosos incluso aunque se conserven por s lo unos...

Page 10: ...of a wash cycle for up to 24 hours With the door open and a cycle selected press the DELAY HOURS button to choose the number of hours you want to delay the wash cycle The hours will show in the displ...

Page 11: ...k The soiled side of items should face the center of the rack Also be careful not to let a portion of an item such as a pot or dish handle extend through the bottom rack This could block the wash arm...

Page 12: ...ions this will last approximately one month 1 Make sure the dishwasher door is fully open 2 Turn the dispenser cap counterclockwise and lift out 3 Slowly add rinse agent until the cup is full You may...

Page 13: ...nformation about the hardness of the water in your area Water hardness is measured in grains per gallon Use this information and the table above to determine the amount of detergent to use You may pur...

Page 14: ...aning the Exterior Door Panel Before cleaning the front panel make sure you know what type of panel you have Refer to the last two letters of your model number You can locate your model number on the...

Page 15: ...90 degrees and pull the spray arm off the shaft Wash the arms in soapy warm water and use a soft brush to clean the jets Replace them after rinsing thoroughly Protect Against Freezing If your dishwash...

Page 16: ...se rinse agents such as Cascade Platinum Rinse Aid to prevent spots and prevent new film build up If water is extremely hard a softener may be required Low inlet water temperature Make sure water temp...

Page 17: ...Run dishwasher with citric acid to remove mineral GHSRVLWV LWULF DFLG 3DUW QXPEHU FDQ EH RUGHUHG WKURXJK SSOLDQFHV 3DUWV 6HH EDFN FRYHU for ordering information Alternatively purchase Lemi 6KLQH 3DUW...

Page 18: ...detergent To remove the white film run your dishes through a dishwasher cycle with citric acid Use a WD35X151 citric acid kit found online Otherwise use Lemi Shine WX10X10019 found at your local groce...

Page 19: ...ed one year warranty GE Appliances will provide free of charge all labor and in home service to replace the defective part 6WDSOH RXU UHFHLSW KHUH 3URRI RI WKH RULJLQDO SXUFKDVH date is needed to obta...

Page 20: ...ty is still in effect You can purchase it on line anytime GE Appliances Services will still be there after your warranty expires In the US GEAppliances com ge service and support shop for extended ser...

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