49-55105
17
Problem
Possible Cause
What To Do
Detergent left in
dispenser cups
Dishes or utensils are
blocking the detergent cup
Reposition the dishes, so the water from the lower spray
arm can flush the detergent cup. See the
Loading
section.
Reposition the tall utensils or heavy silverware that may
be keeping the dispenser cup door from opening. See
the
Loading
section.
Don’t place large bowls or pots directly under the
detergent dispenser.
Black or gray marks
on dishes
Aluminum utensils have
rubbed against dishes
Remove marks with a mild, abrasive cleaner.
Dishes don’t dry
Low inlet water temperature
Make sure inlet water temperature is at least 120°F.
Select a cycle that includes heated dry such as
HEAVY
or
NORMAL
.
Rinse agent dispenser is
empty
Check the rinse agent dispenser and fill as required.
Control panel
responded to inputs
but dishwasher
never filled with
water
Door may not be completely
closed
Make sure the door is firmly closed.
Water valve may be turned
off
Make sure water valve (usually located under the sink) is
turned on.
Stained tub interior
White film on inside
surface— hard water
minerals
GE Appliances recommends
Cascade
®
Platinum Rinse
Aid
™
to help prevent hard water mineral deposits from
forming.
Run dishwasher with citric acid to remove mineral
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for ordering information. Alternatively, purchase Lemi
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directions on the label.
Dishwasher won’t
run
Fuse is blown or circuit
breaker is tripped
Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
Power is turned off
In some installations, the power to the dishwasher is
provided through a wall switch, often located next to the
disposer switch. Make sure it is on.
Reboot your control
Turn off power to the dishwasher (at circuit breaker or
wall switch) for 30 seconds, then turn back on.
Control panel lights
go off when you’re
setting controls
Time too long between
touching of selected pads
If the control panel lights go off, touch any pad again and
continue setting controls.
Water standing in
the bottom of the
tub
Air gap is clogged
Clean the air gap. See the
Care and Cleaning
section.
High drain loop or air gap
not installed
Refer to the Installation Instructions for proper drain line
installation.
Water won’t pump
out of the tub
Drain is clogged
If you have an air gap, clean it. See the
Care and
Cleaning
section.
If the dishwasher drains into a disposer, run disposer
clear.
Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
Troubleshooting Tips...
Before you call for service
TROUBLESHOOTING TIPS
Summary of Contents for PDW1860 Series
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