www.moffatappliances.ca
PERFORMANCE
Possible Causes
What To Do
Colored spots
Incorrect use of fabric
softener
Check fabric softener package for instructions and follow directions for
using dispenser.
Make sure you have selected the
Deep Rinse
option.
Pretreat stain and rewash using
Speed Wash
cycle before drying.
Dye transfer
Sort whites or lightly colored items from dark colors.
Grayed or yellowed
clothes
Detergent amount
Be sure to follow detergent manufacturer’s directions.
Hard water
Use a water conditioner or install a water softener.
Water is not hot enough
Make sure water heater is delivering water at 120°F–140°F (48°C–60°C).
Washer is overloaded
Loosely load clothes no higher than the top row of holes in the washer
basket. For best results, load items around the outside of the basket.
Dye transfer
Sort clothes by color. If fabric label states wash separately, unstable dyes
may be indicated.
Lint or residue on
clothes
Clothes are air or line dried
If you do not dry your clothes with a clothes dryer, your clothes may retain
more lint.
Incorrect sorting
Separate lint producers from lint collectors.
Washing too long
Wash small loads for a shorter time using
Light
Soil
setting.
Detergent not dissolving
Rewash; next time:
Try a liquid detergent
Use warmer water temperature.
Overloading
Loosely load clothes in the washer basket. For best results, load items
around the outside of the basket.
Incorrect use of fabric
softener
Check fabric softener package for instructions and follow directions for
using dispenser.
Make sure you have selected the
Deep Rinse
option.
Clothes too wet
No spin selected
Select a spin option.
Incorrect cycle selected
Make sure the cycle selected matches the load you are washing. Some
fabrics will feel wetter when rinsed with cold water.
Wash load out of balance
Redistribute load in washer and run through
Drain & Spin
cycle.
Blinking Spin light or
Spin light on at end of
cycle
Out of balance condition
has been detected
Allow cycle to continue and finish.
If load is wet at the end of the cycle, even out load and run a
Drain &
Spin
cycle.
Pilling
Result of normal wear on
poly-cotton blends and fuzzy
fabrics
While this is not caused by the washer, you can slow the pilling process by
washing garments inside out.
Snags, holes, tears, rips
or excessive wear
Pins, snaps, hooks, sharp
buttons, belt buckles,
zippers and sharp objects
left in pockets
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine bleach
Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to come in contact
with undiluted bleach.
Chemicals like hair bleach
or dye, permanent wave
solution
Rinse items that may have chemicals on them before washing.
Use
Speed Wash
cycle with
Extra Rinse
option.
Wrinkling
Incorrect wash and dry
cycles
Match Cycle selection to the type of fabric you are washing (especially for
easy care loads).
Improper sorting
Avoid mixing heavy items (like jeans) with light items (like blouses).
Try a fabric softener.
Overloading
Loosely load clothes in the washer basket.
Repeated washing in water
that is too hot
Wash in warm or cold water.
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