20
Questions?
Use this
problem
solver
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Yellow or brown film
Tea or coffee stains
•
Remove the stain by hand, using a solution
on inside surfaces
of 1/2 cup bleach and 3 cups warm water.
CAUTION:
Before cleaning
interior, wait at least 20 minutes after a
cycle for the heating element to cool
down. Failure to do so can result in burns.
An overall yellow or brown
•
A special filter in the water supply line is
film can be caused by iron
the only way to correct this problem.
deposits in water
Contact your GE dealer or a water softener
company
White film on inside
Hard water minerals
•
GE recommends Jet-Dry
®
or Cascade
surfaces
Crystal Clear
®
to help prevent hard water
mineral deposits from forming.
•
Run dishwasher with citric acid to remove
mineral deposits. Citric acid (Part number:
WD35X151) can be ordered through GE
Parts. See the Consumer Services page
for ordering information.
CAUTION:
Before cleaning
interior, wait at least 20 minutes after a cycle
for the heating element to cool down. Failure
to do so can result in burns.
Dishes don’t dry
Low inlet water
•
Select HEATED DRY.
temperature
•
Make sure inlet water temperature is at least
120°F (49°C) (see Using the Dishwasher section).
•
Select ADDED HEAT.
•
Use a longer cycle, such as Antibacterial.
Rinse agent dispenser is
•
Check and refill the rinse agent dispenser.
empty
Dishwasher won’t run
Door not latched
•
Make sure door is fully closed and latched.
Wall switch
•
Check for a wall switch that the dishwasher
(some installations) is in
might be connected to. A wall switch is
the “off” position
required by electrical codes in some
localities. Turn the switch “on” if it is “off.”
Fuse is blown, or the
•
Replace fuse or reset circuit breaker. Remove
circuit breaker tripped
any other appliances from the circuit.
Dishwasher control
•
Turn off power at the circuit breaker
is inoperative
for 30 seconds, then reset power.
Steam
This is normal
•
Warm moisture comes through the vent
on the bottom of the door during drying
and when water is being pumped out.
Before You Call for Service
Dishwasher
