Consumer
S
uppor
t
Tr
oubleshooting
Tips
Installation
Instructions
Car
e
and
Cleaning
Operating
Instructions
Safety
Instructions
14
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the chart on this page
first and you may not need to call for service.
Problem
Possible Causes
What To Do
Surface units not
The surface units are
•
With the controls off, check to make sure the surface
functioning properly
not plugged in solidly.
unit is plugged completely into the receptacle.
The surface unit controls
•
Check to see the correct control is set for the surface
are improperly set.
unit you are using.
The drip pans are not set
•
With the controls off, check to make sure the drip
securely in the cooktop.
pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
A fuse in your home may
•
Replace the fuse or reset the circuit breaker.
be blown or the circuit
breaker tripped.
