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49-80669-2

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Cause

What To Do

My new oven doesn't 
cook like my old one. 
Is something wrong 
with the temperature 
settings?

Your new oven has a different cooking 
system from your old oven and therefore 
may cook differently than your old oven.

For the first few uses, follow your recipe 
times and temperatures carefully. If you still 
think your new oven is too hot or too cold, 
you can adjust the temperature yourself 
to meet your specific cooking preference. 

NOTE:

 This adjustment affects Bake, 

Convection Bake 1 Rack and Convection 
Bake Multi temperatures; it will not affect 
Convection Roast, Broil or Clean.

Food does not bake 
properly

Oven controls improperly set.

See the Cooking Modes section.

Rack position is incorrect or rack is not 
level.

See the Cooking Modes section and Cooking 
Guide.

Incorrect cookware or cookware of improper 
size being used.

See the Cookware section.

Oven temperature needs adjustment.

See the Special Features section

.

Ingredient substitution

Substituting ingredients can change the 
recipe outcome.

Food does not broil 
properly

Oven controls improperly set.

Make sure you select the appropriate broil 
mode. 

Improper rack position being used.

See Cooking Guide for rack location 
suggestions.

Food being cooked in a hot pan.

Make sure cookware is cool.

Cookware not suited for broiling.

Use a pan specifically designed for broiling.

Aluminum foil used on the broiling pan and 
grid has not been fitted properly and  
slit as recommended.

If using aluminum foil conform to pan slits. 

In some areas the power  (voltage) may be 
low.

Preheat the broil element for 10 minutes.

Oven temperature too 
hot or too cold

Oven temperature needs adjustment.

See the Special Features section.

Oven does not work or 
appears not to work

A fuse in your home may be blown or the 
circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Oven controls improperly set.

See the Using the Oven section.

Oven is in Sabbath Mode.

Verify, that the oven is not in Sabbath Mode. 
See the Special Features section.

“Crackling” or 
“popping” sound

This is the sound of the metal heating 
and cooling during both the cooking and 
cleaning functions.

This is normal. 

Why is my range 
making a "clicking" 
noise when using my 
oven?

Your range has been designed to maintain 
a tighter control over your oven's 
temperature. You may hear your oven's 
heating elements "click" on and off more 
frequently than in older ovens to achieve 
better results during baking, broiling, 
convection, and self-clean cycles.

This is normal.

Clock and timer do not 
work

A fuse in your home may be blown or the 
circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

TROUBLESHOOTING TIPS

Troubleshooting tips ...

 Before you call for service

Summary of Contents for JK5000SFSS

Page 1: ...ectric Write the model and serial numbers here Model __________________ Serial ___________________ You can find them on a label on the side trim or on the front of the lower oven behind the oven door...

Page 2: ...the oven allow sufficient time for cooling first Other surfaces of the appliance may become hot enough to cause burns Potentially hot surfaces include the oven vent opening surfaces near the opening a...

Page 3: ...oven When using cooking or roasting bags in the oven follow the manufacturer s directions Pulling out the standard racks to their stop locks or the extension rack to its fully open position is a conv...

Page 4: ...d exclusive remedy is product repair as provided in this Limited Warranty Any implied warranties including the implied warranties of merchantability or fitness for a particular purpose are limited to...

Page 5: ...ice_and_support 24 hours a day any day of the year For greater convenience and faster service you can now download Owner s Manuals order parts or even schedule service on line Have a question or need...

Page 6: ...a countdown timer Press the Timer pad and the number pads to program the time in hours and minutes Press the Start pad The oven will continue to operate when the timer countdown is complete To turn th...

Page 7: ...tart pad The oven will continue to operate when the timer countdown is complete To turn the timer off press the Timer pad 9 Delay Time Delays when the oven will turn on Use this to set a time when you...

Page 8: ...ff Con oFF Sound Volume This feature allows the oven tone volume to be adjusted between high HI bEEP HI medium Std bEEP Std low Lo bEEP Lo and off oFF bEEP oFF Press the number 1 and 5 pads at the sam...

Page 9: ...ems on the oven floor may cause the oven to overheat resulting in damage to the oven and risk of damage or fire to cabinets Aluminum Foil Do not use aluminum foil to line oven bottoms The foil will tr...

Page 10: ...ong with air movement from the convection fan to improve browning and reduce cooking time It is not necessary to convert temperature Check food earlier than the recipe suggested time when using this m...

Page 11: ...avoid Broil Hi modes Broil skin side down first Watch food closely when broiling For best performance when broiling center food below the broil heating element Broil Lo Traditional Bake Convection Bak...

Page 12: ...When cleaning surfaces make sure that they are at room temperature Steam Clean Mode Steam clean is intended to clean small spills using water and a lower cleaning temperature than Self Clean To use t...

Page 13: ...l the bulb is securely in the ceramic socket 9 Slide the protective lens into the holder and push until the clips snap into the housing 10 Reconnect power Do not lift the door by the handle To remove...

Page 14: ...r rack location suggestions Food being cooked in a hot pan Make sure cookware is cool Cookware not suited for broiling Use a pan specifically designed for broiling Aluminum foil used on the broiling p...

Page 15: ...the display You have a function error code Press the Cancel Off pad Allow the oven to cool for one hour Put the oven back into operation If the function code repeats Disconnect all power to the oven f...

Page 16: ...are or food in the oven will cause the oven to take longer to preheat Remove items to reduce preheat time Number of racks in oven Adding more racks to the oven will cause the oven to take longer to pr...

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