GE JGSS05DEMBB Owner'S Manual & Installation Instructions Download Page 43 | Manualshive

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Troubleshooting Tips
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Problem

Possible Causes

What To Do

Top burners do not light

Plug on range is not completely

• Make sure electrical plug is plugged into a live,

or do not burn evenly

inserted in the electrical outlet.

properly grounded outlet.

Burner hole or slits on the side

• Remove the burners (on models with standard twin

of the burner may be clogged.

burners) or burner heads and caps (on models with
sealed burners) and clean them with a sewing needle
or twist-tie. Make sure you do not enlarge the holes.
On sealed burner models, check and clean the electrode
area for burned-on food or grease.

Improper burner assembly.

• Make sure the burner parts are installed correctly.

See the

Care and cleaning of the range

section.

Drip pans (if so equipped)

• Make sure the drip pans are installed correctly.

are not installed correctly.

Pilot(s) is (are) not lit

• See the

Light the Surface Burner Pilots

section in the

(on standing pilot models).

Installation Instructions

.

Burner flames very

Improper air to gas ratio.

• If range is connected to LP gas, contact the person

large or yellow

who installed your range or made the conversion.

Surface burners light

The oven gas shut-off valve

• To check the oven gas shut-off valve on sealed burner

but oven does not

may have accidentally been

models, remove the broiler drawer or kick panel

moved during cleaning or

(see the

Care and cleaning of the range

section) and

moving.

look for the gas shut-off lever at the back of the range.

• To check the oven gas shut-off valve on standard twin

burner models, raise the cooktop and look for the
gas shut-off lever at the extreme right rear corner.
(Standing pilot models do not have a gas shut-off valve
on the regulator.) Follow the directions in box

A

or

B

that

match your regulator type.

Lever is
shown closed.
PULL TO OPEN.

Sealed burner models

Lever is shown closed.
PULL TO OPEN.

Standard twin burner models

Lever is shown closed.
PULL TO OPEN.

Standard twin burner models

A

B

43

Operating

Instructions

Car

e and Cleaning

Installation

Instructions

Tr

oubleshooting

Tips

Safety Instructions

Consumer S

uppor

t

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Summary of Contents for JGSS05DEMBB

Page 1: ...ces 23 Installation Instructions 27 42 Anti Tip Device 31 41 42 Connect the Range to Gas 32 35 Convert to LP Gas 42 Dimensions and Clearances 30 Electrical Connections 36 37 Level the Range 41 Light the Pilots 37 40 Troubleshooting Tips 43 45 Accessories 49 Consumer Support Consumer Support Back Cover Product Registration 47 48 Warranty for Customers in Canada 51 Warranty for Customers in the U S ...

Page 2: ...sonal injury or loss of life Operating Instructions Safety Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Consumer Support To reduce the risk of tipping the range the range must be secured by a properly installed anti tip bracket See installation instructions shipped with the bracket for complete details before attempting to install To check if the bracket is install...

Page 3: ...al Code Do not use an extension cord with this appliance SAFETY PRECAUTIONS IMPORTANT SAFETY NOTICE The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the state to cause birth defects or other reproductive harm and requires businesses to warn customers of potential exposure to such substances Gas appliances can ...

Page 4: ...iously injured Clean only parts listed in this Owner s Manual Never wear loose fitting or hanging garments while using the appliance Be careful when reaching for items stored in cabinets over the range Flammable material could be ignited if brought in contact with flame or hot oven surfaces and may cause severe burns Do not store flammable materials in an oven a range broiler or near a cooktop Do ...

Page 5: ...he pan can catch fire if oven is used without removing the grease from the broiler pan When broiling if meat is too close to the flame the fat may ignite Trim excess fat to prevent excessive flare ups Make sure any broiler pan is in place correctly to reduce the possibility of grease fires If you should have a grease fire in a broiler pan turn off the oven control and keep the broiler drawer and o...

Page 6: ...will increase pressure in closed containers which may cause them to burst If a combination of oils or fats will be used in frying stir together before heating or as fats melt slowly Use a deep fat thermometer whenever possible to prevent overheating fat beyond the smoking point Use the least possible amount of fat for effective shallow or deep fat frying Filling the pan too full of fat can cause s...

Page 7: ...ing the pilot make sure burner controls are in the off position and follow instructions in this book to relight If you smell gas and you have already made sure pilots are lit on standing pilot models turn off the gas to the range and call a qualified service technician Never use an open flame to locate a leak Do not place or store items that can melt or catch fire on the grates even when the cookt...

Page 8: ...l knob in and turn it to the LITE position on electric ignition models or HI on standing pilot models Using the gas surface burners Medium Small Medium Large Before Lighting a Gas Burner After Lighting a Gas Burner If drip pans are supplied with your range they should be used at all times Make sure all burners are in place Make sure all grates on the range are properly placed before using any burn...

Page 9: ...s surface burners on your range with a match Hold a lit match to the burner then push in and turn the control knob to the LITE position Use extreme caution when lighting burners this way Surface burners in use when an electrical power failure occurs will continue to operate normally Top of Range Cookware Aluminum Medium weight cookware is recommended because it heats quickly and evenly Most foods ...

Page 10: ... the oven back into operation If the function error code repeats disconnect the power to the range and call for service Kitchen Timer On Off Pad Touch this pad to select the timer feature Then press the and pads to adjust the timer Kitchen Timer Light Flashes while in edit mode you can change the set time at this point Glows when the timer has been activated Flashes again when the time has run out...

Page 11: ... Lo Pad Touch this pad to select the broil function BroilLight Flashes while in edit mode you can switch from Hi to Lo Broil at this point Glows when the oven is in broil mode Indicator Lights on some pads Editmode lasts several seconds after the last pad press Oven Control Clock and Timer Features and Settings on some models Turn the OVEN CONTROL knob to the setting you want Oven Control Knob on ...

Page 12: ...gned to slide out at the special low shelf R position Oven Vent Your oven is vented through ducts at the rear of the range Do not block these ducts when cooking in the oven it is important that the flow of hot air from the oven and fresh air to the oven burner be uninterrupted Avoid touching the vent openings or nearby surfaces during oven or broiler operation they may become hot Handles of pots a...

Page 13: ...he selected temperature the oven control will beep several times and the display will show the oven temperature To change the oven temperature during Bake cycle touch the Bake pad and then the or pads to get the new temperature Check food for doneness at minimum time on recipe Cook longer if necessary Touch the Clear Off pad when baking is finished and then remove the food from the oven Type of Fo...

Page 14: ...er compartment A bottom of broiler compartment B middle and C top Preheating the broiler or oven is not necessary and can produce poor results If meat has fat or gristle around the edge cut vertical slashes through both about 2 apart If desired the fat may be trimmed leaving a layer about 1 8 thick Arrange the food on the grid and position the broiler pan on the appropriate shelf in the oven or br...

Page 15: ...lf position and increasing the cooking time given in this guide 11 2 times per side The oven has 5 shelf positions See illustration for description of shelf positions Quantity and Shelf First Side Second Side Food or Thickness Position Time min Time min Comments Bacon 1 2 lb C 4 3 Arrange in single layer about 8 thin slices Ground Beef 1 lb 4 patties C 10 7 10 Space evenly Up to Well Done 1 2 to 3...

Page 16: ...e Clock Touch the Clock pad twice Touch the or pads If the or pads are not touched within one minute after you touch the Clock pad the display reverts to the original setting If this happens touch the Clock pad twice and reenter the time of day Touch the Start On pad until the time of day shows in the display This enters the time and starts the clock To check the time of day when the display is sh...

Page 17: ... To make an adjustment loosen approximately one turn but do not completely remove the two screws on the back of the knob With the back of the knob facing you hold the outer edge of the knob with one hand and turn the front of the knob with the other hand To raise the oven temperature move the top screw toward the right You ll hear a click for each notch you move the knob To lower the temperature m...

Page 18: ...h feature and the Thermostat Adjustment feature are also Special Features but they are addressed separately in their own sections Special features of your oven control 12 Hour Shut Off With this feature should you forget and leave the oven on the control will automatically turn off the oven after 12 hours during baking functions or after 3 hours during a broil function If you wish to turn OFF this...

Page 19: ...erature in 25 increments The temperature can be set between 170 and 550 No signal or temperature will be given Touch the Start On pad After a random delay period of approximately 30 seconds to 1 minute will appear in the display indicating that the oven is baking roasting If doesn t appear in the display start again at Step 4 To adjust the oven temperature touch the Bake pad and tap the or pads to...

Page 20: ...nd or Bon Ami brand Rinse well to remove any traces of the cleanser that might clog the surface burner openings Do not use steel wool because it will clog the surface burner openings and scratch the surface burners If the holes become clogged clean them with a sewing needle or twist tie Before putting the surface burner back shake out excess water and then dry it thoroughly by setting it in a warm...

Page 21: ... temperatures You will notice this sooner with lighter color grates NOTE Do not clean the grates in a self cleaning oven ge com Sealed Burner Assemblies on some models Turn all controls OFF before removing the burner parts and drip pans if so equipped The burner grates caps burner heads and drip pans if so equipped can be lifted off making them easy to clean The electrodes are not removable NOTE D...

Page 22: ...ater for 20 30 minutes For more stubborn stains use a toothbrush After cleaning Before putting the burner caps and heads back shake out excess water and then dry them thoroughly by setting in a warm oven for 30 minutes NOTE Do not use steel wool or scouring powders to clean the burners Replacement Replace burner heads over the electrodes on the cooktop in the correct locations according to their s...

Page 23: ...ng the cooktop can lead to damage and improper operation of the range To raise the cooktop Be sure the burners are turned off Remove the grates and drip pans if so equipped Grasp the two front burner wells and lift up Clean under the cooktop with hot soapy water and a clean cloth If you removed your surface burners while cleaning make sure they are properly seated when replacing them After cleanin...

Page 24: ...make sure the hinges are in the special stop position Position the slots in the bottom of the door squarely over the hinges Then lower the door slowly and evenly over both hinges at the same time If the hinges snap back against the oven frame pull them back out To clean the inside of the door Do not allow excess water to run into any holes or slots in the door Because the area inside the gasket is...

Page 25: ...a good idea to wipe the control panel after each use of the oven Use a damp cloth to clean or rinse For cleaning use mild soap and water or a 50 50 solution of vinegar and water For rinsing use clean water Polish dry with a soft cloth Do not use abrasive cleansers strong liquid cleaners plastic scouring pads or oven cleaners on the control panel they will damage the finish Do not bend knobs by pul...

Page 26: ...leaners Be careful where the oven cleaner is sprayed Do not spray oven cleaner on the electrical controls and switches on some models because it could cause a short circuit and result in sparking or fire Do not allow a film from the cleaner to remain on the temperature sensing bulb it could cause the oven to heat improperly The bulb is located at the rear of the oven Carefully wipe the bulb clean ...

Page 27: ...ions you should follow You will find these precautions in the Important Safety Information section in the front of this manual Read them carefully IMPORTANT Save these instructions for local inspector s use IMPORTANT Observe all governing codes and ordinances Note to Installer Be sure to leave these instructions with the Consumer Note to Consumer Keep these instructions for future reference Note T...

Page 28: ...ength is recommended for ease of installation but other lengths are acceptable Never use an old connector when installing a new range Flare union adapter for connection to gas supply line 3 4 or 1 2 NPT x 1 2 I D Flare union adapter for connection to pressure regulator on range 1 2 NPT x 1 2 I D Liquid leak detector or soapy water Lag bolt or 1 2 O D sleeve anchor for concrete floors only Long mat...

Page 29: ... the range up to 200 F Avoid placing cabinets above the range To reduce the hazard caused by reaching over the open flames of operating burners install a ventilation hood over the range that projects forward at least 5 beyond the front of the cabinets The ventilating hood must be constructed of sheet metal not less than 0 0122 thick Install above the cooktop with a clearance of not less than 1 4 b...

Page 30: ...To cabinets below cooktop and at the range back 30 30 1 2 Minimum 13 To wall on either side standard burner models To wall on either side sealed burner models Maximum depth for cabinets above countertops Front edge of the range side panel forward from cabinet 18 0 1 4 Minimum to cabinets on either side of the range 36 273 4 to 281 2 Depth with door closed includes door handle Depth varies dependin...

Page 31: ... to strong drafts Any openings in the floor or wall behind the range should be sealed Make sure the openings around the base of the range that supply fresh air for combustion and ventilation are not obstructed by carpeting or woodwork Your range like many other household items is heavy and can settle into soft floor coverings such as cushioned vinyl or carpeting Use care when moving the range on t...

Page 32: ...a CSA International certified flexible metal appliance connector is recommended unless local codes require a hard piped connection 2 Never use an old connector when installing a new range If the hard piping method is used you must carefully align the pipe the range cannot be moved after the connection is made To prevent gas leaks put pipe joint compound on or wrap pipe thread tape with Teflon arou...

Page 33: ...e floor connection of pipe stub shut off valve Shortest connection from hard pipe stub location to range hookup GAS PIPE AND ELECTRICAL OUTLET LOCATIONS for models with Standard Twin Burners This area allows for flush range installation with through the floor connection of pipe stub shut off valve Shortest connection from hard pipe stub location to range hookup This area allows for flush range ins...

Page 34: ...or 3 4 Gas pipe Adapter Gas shut off valve Pressure regulator 45 Elbow Nipple Union 90 Elbow Black iron pipe Union Nipple Gas shut off valve 1 2 or 3 4 Gas pipe Installer Inform the consumer of the location of the gas shut off valve Gas shut off valve 1 2 or 3 4 Gas pipe Pressure regulator Nipple 90 Elbow 90 Elbow Adapter Adapter 90 Elbow Quick connect or union Installer Inform the consumer of the...

Page 35: ...Adapter Flex connector 6 feet maximum Manifold pipe Pressure regulator Gas shut off valve Union Nipple Manifold pipe Nipple Union Black iron pipe 90 Elbow Pressure regulator Gas Flow into Range Installer Inform the consumer of the location of the gas shut off valve 1 2 or 3 4 Gas pipe Gas shut off valve Gas Flow into Range Installer Inform the consumer of the location of the gas shut off valve ...

Page 36: ... ground exists before use A word about GFCI s GFCI s are not required or recommended for gas range receptacles Ground Fault Circuit Interrupters GFCI s are devices that sense leakage of current in a circuit and automatically switch off power when a threshold leakage level is detected These devices must be manually reset by the consumer The National Electrical Code requires the use of GFCI s in kit...

Page 37: ...h standard is not applicable the Standard for Manufactured Home Installations latest edition Manufactured Home Sites Communities and Set Ups ANSI A225 1 latest edition or with local codes In Canada mobile home installation must be in accordance with the current CAN CSA Z240 MH Mobile Home Installation Code Electric Disconnect Locate disconnect plug on the range back Pinch sides of connector and pu...

Page 38: ...ve the oven shelves C Light the Oven Pilot cont 4 Remove the oven bottom To remove Remove knurled screws holding down rear of oven bottom Grasp oven bottom at finger slots on each side Lift rear of oven bottom enough to clear the lip of range frame then pull out 5 Locate the pilot in the back of the oven bottom The pilot is attached to the left side of the oven burner 6 To light the oven pilot pus...

Page 39: ...s the oven burner will ignite and burn until the set temperature is reached The oven burner will continue to cycle on and off as necessary to maintain the oven at the temperature indicated by the OVEN CONTROL knob Electric ignition models require electrical power to operate In case of a power outage the oven burners on these models cannot be lit manually with a match Gas will not flow unless the g...

Page 40: ...ctric Ignition Models Select a top burner knob and simultaneously push in and turn to LITE position You will hear a clicking sound indicating proper operation of the spark module Once the air has been purged from the supply lines burners should light within 4 seconds After burner lights rotate knob out of the LITE position Try each burner in succession until all burners have been checked Quality o...

Page 41: ...ns INSTALL THE ANTI TIP DEVICE Mark the wall where the RIGHT EDGE of the range is to be located Be sure to allow for the countertop overhang if you intend to install the range next to cabinets Locate the outside edge of the device 21 8 toward the center of the range from the marked edge of the range Using the device as a template mark the position of the hole for the screw C B A 7 WARNING If the A...

Page 42: ...ont For wood construction drill a pilot hole at an angle of 20 from the horizontal A nail or awl may be used if a drill is not available Mount the Anti Tip device with the screw provided For cement or concrete construction you will need a 1 4 x 11 2 lag bolt and a 1 2 O D sleeve anchor which are not provided Drill the recommended size hole for the hardware Install the sleeve anchor into the drille...

Page 43: ... the Surface Burner Pilots section in the on standing pilot models Installation Instructions Burner flames very Improper air to gas ratio If range is connected to LP gas contact the person large or yellow who installed your range or made the conversion Surface burners light The oven gas shut off valve To check the oven gas shut off valve on sealed burner but oven does not may have accidentally bee...

Page 44: ...osition Food does not Oven controls improperly set See the Using the oven section broil properly Oven door and or broiler drawer See the Broiling section not closed Improper shelf position See the Broiling guide being used Food being cooked in a hot pan For best results use a pan designed for broiling Make sure it is cool Cookware not suited for broiling For best results use a pan designed for bro...

Page 45: ...s is caused by the heat This is normal the oven window treatment applied to the on some models oven window Power outage Power outage or surge Reset the clock clock flashes Strong odor An odor from the insulation This is temporary around the inside of the oven is normal for the first few times the oven is used Improper air to gas ratio Adjust oven burner air shutter Fan noise A cooling fan may auto...

Page 46: ...46 Notes Operating Instructions Safety Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Consumer Support ...

Page 47: ... will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protectio...

Page 48: ...of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains information you will need should you require service Our service number is 800 GE CARES 800 432 2737 Read your Owner s Manual carefully It will help you operate your new appliance properly Model Number Serial Number E mail Address...

Page 49: ...extra heavy duty oven shelves NOW AVAILABLE for your range GE s innovative self cleanable porcelain coated oven shelves Heavy Duty Durable Able to be cleaned in a self cleaning oven Visit ge com for more information Drip Pans Oven Shelves Broiler Pan Light Bulbs Knobs Cleaner Grates Surface Burners Caps Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Safety ...

Page 50: ...ghts which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your state s Attorney General Warrantor General Electric Company Louisville KY 40225 GE Gas Range Warranty For customers in the United States All warranty service provided by our Factory Service Centers or an authorized Customer Care technician To schedule service on line v...

Page 51: ... For customers in Canada All warranty service provided by our Factory Service Centers or an authorized Customer Care technician For service call 1 800 561 3344 Please have serial number and model number available when calling for service EXCLUSION OF IMPLIED WARRANTIES Your sole and exclusive remedy is product repair as provided in this Limited Warranty Any implied warranties including the implied...

Page 52: ...ou can purchase it on line anytime or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires In Canada call 1 800 461 3636 Parts and Accessories ge com Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Order on line today 2...

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