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Troubleshooting Tips
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Problem
Possible Causes
What To Do
Burners do not light
Plug on cooktop is not
•
Make sure electrical plug is plugged into a live, properly
completely inserted in the
grounded outlet.
electrical outlet.
Gas supply not connected
•
See the
Installation Instructions
section.
or turned on.
A fuse in your home may be
•
Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Igniter orifice in burner body
•
Remove the obstruction.
may be clogged.
Burner parts not replaced
•
See Sealed Burner Modules in the
Care and cleaning
correctly.
of the cooktop
section.
Hole in burner top behind
•
Use a small sewing needle to unplug.
the igniter may be clogged.
Burners have yellow or
The combustion quality of
•
Use the illustrations below to determine if your burner
yellow-tipped flames or
burner flames needs to be
flames are normal. If burner flames look like
A,
adjust
flames lift off the port
determined visually.
the air shutter. Normal burner flames should look like
B.
A–Yellow flames
B–Soft blue flames
Adjust the air shutter
Normal for natural gas
Air shutter needs to
•
Close the shutter on
be adjusted.
the mixer tube until
the flames settle on
the burner ports.
Burner parts not replaced
•
See
Care and cleaning of the cooktop
section.
correctly.
Flames too high or too
Adjust the low flame setting.
1.Light the top burners
low at the LOW setting
and continue turning
all of the surface knobs
to
LOW
.
2.Remove all 4 knobs.
3.With a small flat-blade
screwdriver, turn the valve
set screws clockwise to
decrease flame size,
counterclockwise to increase
flame size. Adjust until the flame is about
the same height as the top of the burner.
4.Replace the knobs.
Air Opening
Air Shutter
To Close
To Open
Screw
Safety Instructions
Operating Instructions
Care and Cleaning
Tr
oubleshooting T
ips
Consumer Support
Valve
Stem
Clockwise
to reduce
flame size
Counterclockwise
to increase
flame size
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