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Troubleshooting Tips
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Problem
Possible Causes
What To Do
Top burners do not light
Plug on range is not completely
• Make sure electrical plug is plugged into a live,
or do not burn evenly
inserted in the electrical outlet.
properly grounded outlet.
Burner hole or slits on the side
• Remove the burners (on models with standard twin
of the burner may be clogged.
burners) or burner heads and caps (on models with
sealed burners) and clean them with a sewing needle
or twist-tie. Make sure you do not enlarge the holes.
On sealed burner models, check and clean the electrode
area for burned-on food or grease.
Improper burner assembly.
• Make sure the burner parts are installed correctly.
See the
Care and cleaning of the range
section.
Drip pans (if so equipped)
• Make sure the drip pans are installed correctly.
are not installed correctly.
Pilot(s) is (are) not lit
• See the
Light the Surface Burner Pilots
section in the
(on standing pilot models).
Installation Instructions
.
Burner flames very
Improper air to gas ratio.
• If range is connected to LP gas, contact the person
large or yellow
who installed your range or made the conversion.
Surface burners light
The oven gas shut-off valve
• To check the oven gas shut-off valve on sealed burner
but oven does not
may have accidentally been
models, remove the broiler drawer or kick panel
moved during cleaning or
(see the
Care and cleaning of the range
section) and
moving.
look for the gas shut-off lever at the back of the range.
• To check the oven gas shut-off valve on standard twin
burner models, raise the cooktop and look for the
gas shut-off lever at the extreme right rear corner.
(Standing pilot models do not have a gas shut-off valve
on the regulator.) Follow the directions in box
A
or
B
that
match your regulator type.
Lever is
shown closed.
PULL TO OPEN.
Sealed burner models
Lever is shown closed.
PULL TO OPEN.
Standard twin burner models
Lever is shown closed.
PULL TO OPEN.
Standard twin burner models
A
B
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Operating
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oubleshooting
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