GE JES838 Owner'S Manual Download Page 33

Page: 33 / 36

Troubleshooting Tips.

www.GEAppliances.com

Consumer Support

oubleshooting T

ips

Operating Instructions

Safety Information

Problem

Possible Causes

What To Do

Oven will not start

A fuse in your home

•

Replace fuse or reset

may be blown or the

circuit breaker.

circuit breaker tripped.

Power surge.

•

Unplug the microwave
oven; then plug it back in.

Plug not fully inserted

•

Make sure the 3-prong

into wall outlet.

plug on the oven is fully
inserted into wall outlet.

Door not securely closed.

•

Open the door and close
securely.

Control panel lighted,

Door not securely closed.

•

Open the door and close

yet oven will not start

securely.

START

pad not pressed

•

Press

START.

after entering cooking
selection.

Another selection entered

•

Press

CLEAR/OFF.

already in oven and

CLEAR/OFF

pad not

pressed to cancel it.

Cooking time not entered

•

Make sure you have

after pressing

TIME COOK.

entered cooking time
after pressing

TIME COOK.

CLEAR/OFF

was pressed

•

Reset cooking program

accidentally.

and press

START.

Food weight not entered

•

Make sure you have

after pressing

AUTO

entered food weight

DEFROST.

after pressing

AUTO

DEFROST.

Food type not entered

•

Make sure you have

after pressing

REHEAT.

entered a food type.

Summary of Contents for JES838

Page 1: ...16 Convenience Features 23 26 Features of Your Microwave Oven 12 15 Microwave Terms 30 Other Features 27 29 Time Features 17 22 Troubleshooting Tips 33 34 Things That Are Normal With Your Microwave Oven 34 Consumer Support Consumer Support Back Cover Warranty 35 Write the model and serial numbers here Model ____________ Serial ____________ Find these numbers on a label inside the oven ...

Page 2: ...he oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces Do Not Operate the oven if it is damaged It is particularly important that the oven door close properly and that there is no damage to the door bent hinges and latches broken or loosened door seals and sealing surfaces The Oven Should Not be adjusted or repaired by anyone except properly qualified se...

Page 3: ...for example in a wet basement near a swimming pool near a sink or in similar locations Keep power cord away from heated surfaces Do not immerse power cord or plug in water Do not let power cord hang over edge of table or counter To reduce the risk of fire in the oven cavity Do not overcook food Carefully attend appliance when paper plastic or other combustible materials are placed inside the oven ...

Page 4: ...ave oven Such use of the microwave oven could result in injury Do not boil eggs in a microwave oven Pressure will build up inside egg yolk and will cause it to burst possibly resulting in injury Operating the microwave with no food inside for more than a minute or two may cause damage to the oven and could start a fire It increases the heat around the magnetron and can shorten the life of the oven...

Page 5: ... Avoid heating baby food in glass jars even with the lid off Make sure all infant food is thoroughly cooked Stir food to distribute the heat evenly Be careful to prevent scalding when warming formula The container may feel cooler than the formula really is Always test the formula before feeding the baby Don t defrost frozen beverages in narrow necked bottles especially carbonated beverages Even if...

Page 6: ...per products Recycled paper towels napkins and waxed paper can contain metal flecks which may cause arcing or ignite Paper products containing nylon or nylon filaments should be avoided as they may also ignite Some styrofoam trays like those that meat is packaged on have a thin strip of metal embedded in the bottom When microwaved the metal can burn the floor of the oven or ignite a paper towel Do...

Page 7: ...ays less than 3 4 high remove the top foil cover and return the tray to the box When using foil in the microwave oven keep the foil at least 1 away from the sides of the oven Plastic cookware Plastic cookware designed for microwave cooking is very useful but should be used carefully Even microwave safe plastic may not be as tolerant of overcooking conditions as are glass or ceramic materials and m...

Page 8: ...sponsibility and obligation to have it replaced with a properly grounded 3 prong wall outlet Do not under any circumstances cut or remove the third ground prong from the power cord We do not recommend using an extension cord with this appliance If the power cord is too short have a qualified electrician or service technician install an outlet near the appliance See WARNING EXTENSION CORDS section ...

Page 9: ...and the wall receptacle is grounded through the house wiring You should have the circuit checked by a qualified electrician to make sure the receptacle is properly grounded When disconnecting the power cord from the adapter always hold the adapter with one hand If this is not done the adapter ground terminal is very likely to break with repeated use Should this happen DO NOT USE the appliance unti...

Page 10: ...be at least as great as the electrical rating of the appliance The extension cord must be a grounding type 3 wire cord and it must be plugged into a 3 slot outlet The extension cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally If you use an extension cord the interior light may flicker and the blo...

Page 11: ...Consumer Support Troubleshooting Tips Operating Instructions Safety Information 11 READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY SAVE THESE INSTRUCTIONS www GEAppliances com ...

Page 12: ... Safety Information Operating Instructions Troubleshooting Tips Consumer Support About the features of your microwave oven Throughout this manual features and appearance may vary from your model 800 Watts ...

Page 13: ...le keeping microwaves confined in the oven Convenience Guide Touch Control Panel Display Door Latch Release Press latch release to open door Removable Turntable Turntable and support must be in place when using the oven The turntable may be removed for cleaning NOTE Rating plate oven vent s and oven light are located on the inside walls of the microwave oven www GEAppliances com ...

Page 14: ... EXPRESS COOK POWER LEVEL 30 SEC TIME DEFROST TIME COOK AUTO DEFROST BAKED POTATO POPCORN REHEAT BEVERAGE Safety Information Operating Instructions Troubleshooting Tips Consumer Support 14 Time Features Convenience Features About the features of your microwave oven Throughout this manual features and appearance may vary from your model ...

Page 15: ...Convenience Features Press Enter Option POPCORN Starts immediately 3 5 oz 3 oz Press once twice or 1 75 oz or three times more less time BEVERAGE Starts immediately 4 oz 8 oz Press once twice or 12 oz or three times REHEAT Food type 1 4 4 oz 8 oz or 12 oz BAKED POTATO Starts immediately 1 2 or 3 potatoes AUTO DEFROST Food weight Consumer Support Troubleshooting Tips Operating Instructions Safety I...

Page 16: ...lower setting will cook more evenly and need less stirring or rotating of the food Some foods may have better flavor texture or appearance if one of the lower settings is used Use a lower power level when cooking foods that have a tendency to boil over such as scalloped potatoes Rest periods when the microwave energy cycles off give time for the food to equalize or transfer heat to the inside of t...

Page 17: ...utomatically during cooking Here s how to do it Press TIME COOK Enter the first cook time Change the power level if you don t want full power Press POWER LEVEL Select a desired power level 1 10 Press TIME COOK again Enter the second cook time Change the power level if you don t want full power Press POWER LEVEL Select a desired power level 1 10 Press START At the end of Time Cook I Time Cook II co...

Page 18: ...t 1 bunch 7 to 10 min In 2 qt casserole place 11 4 to 11 2 lbs 1 2 cup water fresh spears 1 bunch 9 to 13 min In 2 qt oblong glass baking dish 11 4 to 11 2 lbs place 1 4 cup water frozen 10 oz package 5 to 8 min In 1 qt casserole chopped frozen spears 10 oz package 5 to 8 min In 1 qt casserole place 3 tablespoons water Cabbage fresh 1 medium head 8 to 11 min In 11 2 or 2 qt casserole place about 2...

Page 19: ...n In 1 qt casserole place 1 4 cup water frozen 10 oz package 4 to 8 min In 1 qt casserole place 2 tablespoons water Potatoes fresh cubed 4 potatoes 11 to 14 min Peel and cut into 1 inch cubes white 6 to 8 oz each Place in 2 qt casserole with 1 2 cup water Stir after half of time fresh whole 1 6 to 8 oz 2 to 5 min Pierce with cooking fork Place sweet or white in center of the oven Let stand 5 minut...

Page 20: ... plastic can be defrosted in the package Closed packages should be slit pierced or vented AFTER food has partially defrosted Plastic storage containers should be partially uncovered Family size prepackaged frozen dinners can be defrosted and microwaved If the food is in a foil container transfer it to a microwave safe dish Foods that spoil easily should not be allowed to sit out for more than one ...

Page 21: ...d shield warm areas with foil After second half of time separate pieces with table knife Let stand to complete defrosting Poultry Chicken broiler fryer 15 to 22 min Place wrapped chicken in dish Unwrap cut up 21 2 to 3 lbs and turn over after first half of time After second half of time separate pieces and place in cooking dish Microwave 2 4 minutes more if necessary Let stand a few minutes to fin...

Page 22: ...ng at power level 10 For example press the 2 pad for 2 minutes of cooking time The power level can be changed as time is counting down Press POWER LEVEL and enter 1 10 1 EXPRESS COOK 3 EXPRESS COOK 2 EXPRESS COOK 5 EXPRESS COOK 6 EXPRESS COOK 4 EXPRESS COOK 30 Seconds You can use this feature two ways It will add 30 seconds to the time counting down each time the pad is pressed It can be used as a...

Page 23: ...rter or Longer Cook Time If you find that the brand of popcorn you use underpops or overcooks consistently you can add or subtract 20 seconds to the automatic popping time To add time After pressing POPCORN press 9 immediately after the oven starts for an extra 20 seconds To subtract time After pressing POPCORN press 1 immediately after the oven starts for 20 seconds less cooking time 2 1 POPCORN ...

Page 24: ...at 8 ounces or 3 to reheat 12 ounces The oven starts immediately NOTE The serving size may be changed or added immediately after the oven starts by pressing number pads 1 2 or 3 Serving size for food type 4 cannot be changed 3 2 1 REHEAT START 1 EXPRESS COOK 3 EXPRESS COOK 2 EXPRESS COOK 1 Pasta Cover with lid or vented plastic wrap 2 Fruits and vegetables Cover with lid or vented plastic wrap 3 P...

Page 25: ...Information Baked Potato The Baked Potato feature cooks up to three 8 to 10 ounce potatoes Press BAKED POTATO The serving size is automatically set at 1 but can be changed by pressing 2 or 3 for two or three potatoes The oven starts immediately BAKED POTATO 3 EXPRESS COOK 2 EXPRESS COOK 25 ...

Page 26: ...the inside front of the oven Remove meat from package and place on microwave safe dish Twice during defrost the oven signals turn At each turn signal turn the food over Remove defrosted meat or shield warm areas with small pieces of foil After defrosting most meats need to stand 5 minutes to complete defrosting Large roasts should stand for about 30 minutes Conversion Guide If the weight of food i...

Page 27: ...Select your desired cooking program Press START The Delay time will be displayed The oven will automatically start at the delayed time The time of day may be displayed by pressing CLOCK 4 3 2 1 27 1 EXPRESS COOK 3 EXPRESS COOK 2 EXPRESS COOK 5 EXPRESS COOK 6 EXPRESS COOK 7 8 9 0 4 EXPRESS COOK CLOCK 1 EXPRESS COOK 3 EXPRESS COOK 2 EXPRESS COOK 5 EXPRESS COOK 6 EXPRESS COOK 7 8 9 0 4 EXPRESS COOK D...

Page 28: ... microwave from being accidentally started or used by children To lock or unlock the controls press and hold CLEAR OFF for about three seconds When the control panel is locked LOC will be displayed STOP CLEAR CLEAR OFF START PAUSE In addition to starting many functions START PAUSE allows you to stop cooking without opening the door or clearing the display START PAUSE ...

Page 29: ...u can set the microwave to delay cooking up to 99 minutes and 99 seconds Press TIME COOK and enter the amount of cooking time Press TIMER and enter the amount of time to delay the start of cooking Press START The timer will begin counting down to zero and cooking will then begin How to Use to Set a Holding Time You can set a holding time between Defrost and Time Cook from one second to 99 minutes ...

Page 30: ...rap or covering with wax paper allows excess steam to escape Shielding In a regular oven you shield chicken breasts or baked foods to prevent overbrowning When microwaving you use small strips of foil to shield thin parts such as the tips of wings and legs on poultry which would cook before larger parts Standing Time When you cook with regular ovens foods such as roasts or cakes are allowed to sta...

Page 31: ...spatters with a sudsy cloth then rinse with a damp cloth Do not use abrasive cleaners or sharp utensils on oven walls To clean the surface of the door and the surface of the oven that come together upon closing use only mild nonabrasive soaps or detergents using a sponge or soft cloth Rinse with a damp cloth and dry Never use a commercial oven cleaner on any part of your microwave Removable Turnta...

Page 32: ...se cleaning sprays large amounts of soap and water abrasives or sharp objects on the panel they can damage it Some paper towels can also scratch the control panel Door Surface It s important to keep the area clean where the door seals against the microwave Use only mild nonabrasive detergents applied with a clean sponge or soft cloth Rinse well Stainless Steel on some models Do not use a steel woo...

Page 33: ...he door and close securely Control panel lighted Door not securely closed Open the door and close yet oven will not start securely START pad not pressed Press START after entering cooking selection Another selection entered Press CLEAR OFF already in oven and CLEAR OFF pad not pressed to cancel it Cooking time not entered Make sure you have after pressing TIME COOK entered cooking time after press...

Page 34: ... and change in the blower sound at power levels other than high Dull thumping sound while oven is operating TV radio interference might be noticed while using the microwave Similar to the interference caused by other small appliances it does not indicate a problem with the microwave Plug the microwave into a different electrical circuit move the radio or TV as far away from the microwave as possib...

Page 35: ...e date of the defect in materials or workmanship The exchange unit original purchase is warranted for the remainder of your product s original one year warranty period Properly pack your unit We recommend using the original carton and packing materials Return the product to the retail location where it was purchased Include in the package a copy of the sales receipt or other evidence of date of or...

Page 36: ...mpairments For details of GE s Universal Design applications including kitchen design ideas for people with disabilities check out our Website today For the hearing impaired please call 800 TDD GEAC 800 833 4322 Contact Us www GEAppliances com If you are not satisfied with the service you receive from GE contact us on our Website with all the details including your phone number or write to General...

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