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GE JEM31 Owner'S Manual Download Page 35

Customer Ser

vice

Tr

oubleshooting T

ips

Operating Instr

uctions

Safety Infor

mation

35

■

Steam or vapor escaping from around the door.

■

Light reflection around door or outer case.

■

Dimming oven light and change in the blower sound at power
levels other than high.

■

Dull thumping sound while oven is operating.

■

TV/radio interference might be noticed while using the
microwave. Similar to the interference caused by other small
appliances, it does not indicate a problem with the microwave.
Plug the microwave into a different electrical circuit, move the
radio or TV as far away from the microwave as possible, or check
the position and signal of the TV/radio antenna.

Things That Are Normal With Your Microwave Oven

Problem

Possible Causes

What To Do

“LOCKED” appears in 

The control has been

•

Press and hold 

CLEAR/OFF

display

locked. (When the control

for about three seconds to 

panel is locked an 

L 

will

unlock the control.

be displayed.)

Food amount too large

Sensor Reheat is for single

•

Use 

Time Cook

for large

for Sensor Reheat

servings of recommended

amounts of food.

foods.

Summary of Contents for JEM31

Page 1: ... POPCORN BEVERAGE REMINDER DELAY START DEFROST AUTO TIME TIME COOK CHICKEN FISH TIMER ON OFF CLOCK AM PM SOUND LEVEL SCROLL SPEED GUIDE BEHIND DOOR SENSOR COOKING REHEAT POTATO VEGETABLE EXPRESS COOK EXPRESS COOK EXPRESS COOK EXPRESS COOK EXPRESS COOK EXPRESS COOK Part No 164D3370P061 Pub No 49 40061 3 98 CG JEM31 Owner s Manual ...

Page 2: ...any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces Do Not Operate the oven if it is damaged It is particularly important that the oven door close properly and that there is no damage to the door bent hinges and latches broken or loosened door seals and sealing surfaces The Oven Should Not be adjusted or repaired by anyone except p...

Page 3: ...near water for example in a wet basement near a swimming pool or near a sink Keep power cord away from heated surfaces Do not immerse power cord or plug in water Do not let power cord hang over edge of table or counter To reduce the risk of fire in the oven cavity Do not overcook food Carefully attend appliance if paper plastic or other combustible materials are placed inside the oven while cookin...

Page 4: ... oven Such use of the microwave oven could result in injury Do not boil eggs in a microwave oven Pressure will build up inside egg yolk and will cause it to burst possibly resulting in injury Operating the microwave with no food inside for more than a minute or two may cause damage to the oven and could start a fire It increases the heat around the magnetron and can shorten the life of the oven Fo...

Page 5: ...is opened pressure can build up This can cause the container to burst possibly resulting in injury Spontaneous boiling Under certain special circumstances liquids may start to boil during or shortly after removal from the microwave oven To prevent burns from splashing liquid we recommend the following before removing the container from the oven allow the container to stand in the oven for 30 to 40...

Page 6: ...aper products Recycled paper towels napkins and waxed paper can contain metal flecks which may cause arcing or ignite Paper products containing nylon or nylon filaments should be avoided as they may also ignite Some styrofoam trays like those that meat is packaged on have a thin strip of metal embedded in the bottom When microwaved the metal can burn the floor of the oven or ignite a paper towel D...

Page 7: ... foil trays less than 3 4 high remove the top foil cover and return the tray to the box When using foil in the microwave oven keep the foil at least 1 inch away from the sides of the oven Plastic cookware Plastic cookware designed for microwave cooking is very useful but should be used carefully Even microwave safe plastic may not be as tolerant of overcooking conditions as are glass or ceramic ma...

Page 8: ...sponsibility and obligation to have it replaced with a properly grounded 3 prong wall outlet Do not under any circumstances cut or remove the third ground prong from the power cord We do not recommend using an extension cord with this appliance If the power cord is too short have a qualified electrician or service technician install an outlet near the appliance See WARNING EXTENSION CORDS section ...

Page 9: ... insulated and the wall receptacle is grounded through the house wiring You should have the circuit checked by a qualified electrician to make sure the receptacle is properly grounded When disconnecting the power cord from the adapter always hold the adapter with one hand If this is not done the adapter ground terminal is very likely to break with repeated use Should this happen DO NOT USE the app...

Page 10: ... used The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance The extension cord must be a grounding type 3 wire cord and it must be plugged into a 3 slot outlet The extension cord should be arranged so that it will not drape over the counter top or tabletop where it can be pulled on by children or tripped over unintentionally If you...

Page 11: ...Customer Service Troubleshooting Tips Operating Instructions Safety Information 11 Read and follow this Safety Information carefully SAVE THESE INSTRUCTIONS ...

Page 12: ...our family for many years And we hope you will be part of ours for a long time to come We thank you for buying GE We appreciate your purchase and hope you will continue to rely on us whenever you need quality appliances for your home 12 Important Fill out and return the Consumer Product Registration Card that is packed with this product If you cannot find it please send in the duplicate card print...

Page 13: ...or service at all Review the Section on Troubleshooting Tips If you do need service you can relax knowing help is only a phone call away A list of toll free customer service numbers is included in the back section Or you can always call the GE Answer Center at 800 626 2000 24 hours a day 7 days a week If You Need Service Safety Information Precautions to Avoid Possible Exposure to Excessive Microw...

Page 14: ...en Mode Stirrer Cover Protects the microwave energy distributing system Do not remove this cover You will damage the oven Touch Control Panel Display Door Latch Release Press latch release to open door Glass Cooking Tray Convenience Guide NOTE Rating plate oven vent s and oven light are located on the inside walls of the microwave oven Available at extra cost from your GE supplier 04 A019 Hanging ...

Page 15: ...rts immediately ADD 30 SEC Starts immediately POWER LEVEL Power level 1 10 Sensor Features and Auto Feature Press Enter Option POPCORN Starts immediately more less time BEVERAGE Starts immediately REHEAT Starts immediately more less time CHICKEN FISH Starts immediately more less time Press once chicken pieces Press twice fish fillets POTATO Starts immediately more less time VEGETABLE Starts immedi...

Page 16: ... level 10 will cook faster but food may need more frequent stirring rotating or turning over A lower setting will cook more evenly and need less stirring or rotating of the food Some foods may have better flavor texture or appearance if one of the lower settings is used Use a lower power level when cooking foods that have a tendency to boil over such as scalloped potatoes Rest periods when the mic...

Page 17: ...lose the door and press START to resume cooking Time Cook II Lets you change power levels automatically during cooking Here s how to do it Press TIME COOK Enter the first cook time Change the power level if you don t want full power Press POWER LEVEL Select a desired power level 1 10 Press TIME COOK again Enter the second cook time Change the power level if you don t want full power Press POWER LE...

Page 18: ...up water Broccoli fresh cut 1 bunch 7 to10 min In 2 qt casserole place 11 4 to 11 2 lbs 1 2 cup water fresh spears 1 bunch 9 to 13 min In 2 qt oblong glass baking dish 11 4 to 11 2 lbs place 1 4 cup water Rotate dish after half of time frozen 10 oz package 5 to 8 min In 1 qt casserole chopped frozen spears 10 oz package 5 to 8 min In 1 qt casserole place 3 tablespoons water Cabbage fresh 1 medium ...

Page 19: ... 9 to 12 min In 1 qt casserole place 1 4 cup water frozen 10 oz package 4 to 8 min In 1 qt casserole place 2 tablespoons water Potatoes fresh cubed 4 potatoes 11 to 14 min Peel and cut into 1 inch cubes white 6 to 8 oz each Place in 2 qt casserole with 1 2 cup water Stir after half of time fresh whole 1 6 to 8 oz 2 to 5 min Pierce with cooking fork Place sweet or white in center of the oven Let st...

Page 20: ...ing Shield any warm areas with small pieces of foil The oven will continue to defrost if you don t open the door and turn the food A dull thumping noise may be heard during defrosting This is normal when oven is not operating at High power Defrosting Tips Foods frozen in paper or plastic can be defrosted in the package Closed packages should be slit pierced or vented AFTER food has partially defro...

Page 21: ...per lb dish Turn over after half the time and shield warm areas with foil When finished separate pieces and let stand to complete defrosting Poultry Chicken broiler fryer 16 to 22 min Place wrapped chicken in dish Unwrap cut up 21 2 to 3 lbs and turn over after half the time When finished separate pieces and microwave 2 to 4 minutes more if necessary Let stand to finish defrosting Chicken whole 22...

Page 22: ...pads from 1 to 6 for 1 to 6 minutes of cooking at power level 10 For example press the 2 pad for 2 minutes of cooking time The power level can be changed as time is counting down Press POWER LEVEL and enter 1 10 22 Add 30 Seconds You can use this feature two ways It will add 30 seconds to the time counting down each time the pad is pressed It can be used as a quick way to set 30 seconds of cooking...

Page 23: ...xample press pads 1 and 2 for 1 2 pounds 1 pound 3 ounces Press START Time Defrost is explained in the About the time features section There is a handy guide located on the inside front of the oven Remove meat from package and place on microwave safe dish Twice during defrost the oven signals TURN At each TURN signal turn the food over Remove defrosted meat or shield warm areas with small pieces o...

Page 24: ...em with lids or vented plastic wrap Never use tight sealing plastic containers they can prevent steam from escaping and cause food to overcook Be sure the outside of the cooking containers and the inside of the microwave oven are dry before placing food in the oven Beads of moisture turning into steam can mislead the sensor Safety Information Operating Instructions Troubleshooting Tips Customer Se...

Page 25: ...d of popcorn you use underpops or overcooks consistently you can add or subtract 20 30 seconds to the automatic popping time To add time After pressing POPCORN press 9 immediately after the oven starts for an extra 20 seconds Press 9 again to add another 10 seconds total 30 seconds additional time To subtract time After pressing POPCORN press 1 immediately after the oven starts for 20 seconds less...

Page 26: ...r these foods Bread products Foods that must be reheated uncovered Foods that need to be stirred or rotated Foods calling for a dry look or crisp surface after reheating 2 1 Chicken Fish Use the Chicken Fish feature to cook 1 8 pieces of chicken or 4 16 ounces of fish Place covered chicken or fish in the oven Press CHICKEN FISH once for chicken pieces or twice for fish The oven starts immediately ...

Page 27: ...ons of water per serving For frozen vegetables follow package instructions for adding water Cover with lid or plastic wrap Place vegetables in the oven Press VEGETABLE once for fresh vegetables twice for frozen vegetables or three times for canned vegetables The oven starts immediately The oven signals when steam is sensed and time remaining is counting down Do not open the oven door until time is...

Page 28: ...en will display FOOD IS READY and beep once a minute until you either open the oven door or press CLEAR OFF Cooking Complete Reminder Scroll Speed The scroll speed of the display can be changed Press and hold the AM PM pad about 3 seconds to bring up the display Select 1 5 for slow to fast scroll speed Glass Cooking Tray Sometimes the tray can become too hot to touch Be careful touching it during ...

Page 29: ... Reminder feature can be used like an alarm clock and can be used at any time even when the oven is operating The Reminder time can be set up to 24 hours later Press REMINDER Enter the time you want the oven to remind you Be sure the microwave clock shows the correct time of day Select AM or PM Press REMINDER When Reminder signal occurs press REMINDER to turn it off The Reminder time may be displa...

Page 30: ...er indicator will be lit while the timer is operating 3 2 1 Child Lock Out You may lock the control panel to prevent the microwave from being accidentally started or used by children To lock or unlock the controls press and hold CLEAR OFF for about three seconds When the control panel is locked an L will be displayed to the extreme right Sound Level The beeper sound level can be adjusted Press SOU...

Page 31: ...c wrap or covering with wax paper allows excess steam to escape Shielding In a regular oven you shield chicken breasts or baked foods to prevent over browning When microwaving you use small strips of foil to shield thin parts such as the tips of wings and legs on poultry which would cook before larger parts Standing Time When you cook with regular ovens foods such as roasts or cakes are allowed to...

Page 32: ... towel others may require a damp cloth Remove greasy spatters with a sudsy cloth then rinse with a damp cloth Do not use abrasive cleaners or sharp utensils on oven walls To clean the surface of the door and the surface of the oven that come together upon closing use only mild nonabrasive soaps or detergents using a sponge or soft cloth Rinse with a damp cloth and dry Never use a commercial oven c...

Page 33: ...nd Door Wipe with a damp cloth Dry thoroughly Do not use cleaning sprays large amounts of soap and water abrasives or sharp objects on the panel they can damage it Some paper towels can also scratch the control panel Door Surface It s important to keep the area clean where the door seals against the microwave Use only mild non abrasive detergents applied with a clean sponge or soft cloth Rinse wel...

Page 34: ...sed Open the door and close oven will not start securely START pad not pressed Press START after entering cooking selection Another selection entered Press CLEAR OFF already in oven and CLEAR OFF pad not pressed to cancel it Cooking time not entered Make sure you have after pressing TIME COOK entered cooking time after pressing TIME COOK CLEAR OFF was pressed Reset cooking program accidentally and...

Page 35: ...t does not indicate a problem with the microwave Plug the microwave into a different electrical circuit move the radio or TV as far away from the microwave as possible or check the position and signal of the TV radio antenna Things That Are Normal With Your Microwave Oven Problem Possible Causes What To Do LOCKED appears in The control has been Press and hold CLEAR OFF display locked When the cont...

Page 36: ...36 Safety Information Operating Instructions Troubleshooting Tips Customer Service Notes ...

Page 37: ... protection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that al...

Page 38: ...stment Complete and mail your Consumer Product Ownership Registration today Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains information you will need should you require service Our service number is 800 GE CARES 800 452 2737 Read your Owner s Manual carefully It ...

Page 39: ...uring this full original purchase one year warranty GE will also provide free of charge all labor and in home service to replace the defective part Nine Years The magnetron tube if the magnetron tube fails due to For the second through a defect in materials or workmanship During this the tenth year from the nine year limited warranty you will be responsible for date of original purchase any labor ...

Page 40: ...ectly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since improper servicing may cause unsafe operation Parts and Accessories 800 626 2002 If you are not satisfied with the service you receive from ...

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