Before you call for service…
Problem
Possible Causes
What To Do
Oven temperature too
Oven thermostat
•
See the
Adjust the oven thermostat—Do it yourself!
hot or too cold
needs adjustment.
section.
Oven will not work
Plug on range is not
•
Make sure electrical plug is plugged into a live,
completely inserted in
properly grounded outlet.
the electrical outlet.
A fuse in your home may
•
Replace the fuse or reset the circuit breaker.
be blown or the circuit
breaker tripped.
Oven controls improperly set.
•
See the
Using the oven
section.
Storage drawer
Rear drawer support is
•
Reposition the drawer. See the
Storage Drawer
is crooked
on top of the guide rail.
Removal
instructions in the
Care and cleaning of your
range
section.
Storage drawer
Power cord may be
•
Reposition the drawer and power cord. See the
won’t close
obstructing drawer
Storage Drawer Removal
instructions in the
Care and
in the lower back
cleaning of your range
section.
of the range.
Rear drawer support is
•
Reposition the drawer. See the
Storage Drawer
on top of the guide rail.
Removal
instructions in the
Care and cleaning of your
range
section.
Oven will not self-clean
The oven temperature is
•
Allow the oven to cool to room temperature and
too high to set a self-clean
reset the controls.
operation.
Oven controls improperly set.
•
See the
Using the self-cleaning oven
section.
“Crackling” or
This is the sound of the
•
This is normal.
“popping” sound
metal heating and cooling
during both the cooking and
cleaning functions.
Excessive smoking
Excessive soil.
•
Press the
OFF
pad. Open the windows to rid the room
during a clean cycle
of smoke. Wait until the
LOCKED
door light goes off.
Wipe up the excess soil and reset the clean cycle.
Oven door will not
Oven too hot.
•
Allow the oven to cool below locking temperature.
unlock
Oven not clean after
Oven controls not properly set.
•
See the
Using the self-cleaning oven
section.
a clean cycle
Oven was heavily soiled.
•
Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
“LOCK DOOR” flashes
The self-clean cycle has been
•
Close the oven door.
in the display
selected but the door is not
closed.
“LOCKED” door light is
The oven door is locked
•
Touch the
OFF
pad. Allow the oven to cool.
on when you want
because the temperature
to cook
inside the oven has not
dropped below the
locking temperature.
36
Consumer Support
Tr
oubleshooting T
ips
Care and Cleaning
Operating Instructions
Safety Instructions
Summary of Contents for JCB800
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